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The company has a mixed reputation, with some customers appreciating its extensive library of content and user-friendly interface, which enhances the viewing experience. However, numerous complaints highlight significant dissatisfaction with rising subscription costs, technical issues like slow loading times, and customer service inadequacies. Many users express frustration over billing problems and the perceived decline in content quality, particularly regarding Netflix originals. Overall, while the platform remains popular for its variety, the growing concerns about service reliability and customer support suggest a need for improvement to retain loyal customers.
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They can definitely update on movies more often, but the convenience is good!
Netflix is good, but I wish they had the latest episodes of popular TV shows. Perhaps the movie part is a tad better than the TV shows.
Cannot go wrong when it comes to netflix, 9$ for lots of movies. You cannot complain, it's simple.
I use Netflix both as a streaming and as a rent-dvds-at-home service. Overall, it's well worth the money for me, but there are negative aspects. Read on...
Streaming:
-- PLUS: Easy interface, works on multiple devices (tablet, phone, Windows and Mac computers, gaming systems), lots of shows/movies to watch.
-- MINUS: You have to wait until the dvds have been out for a while before they show up on streaming, which means that you can't watch the latest episode of XXXXX that aired last week. Their entire catalog isn't available for streaming. NCIS, for example, is not available streaming.
DVD rental:
-- PLUS: Lots more selection than streaming, very easy to ship back to Netflix since each disc comes in a returnable package, turn around time on DVDs is very fast.
-- MINUS: Some DVDs in sets are no longer available, which makes it impossible to watch a whole series. For example, season 2 of XXXXX show may have discs 2,4 & 5 permanently missing.
Netflix is good. They're pretty cheap and get the job done. Unfortunately they don't have the greatest movie selection online, but their service is great for TV shows.
Who wouldn't love unlimited access to movies and TV shows for only $7 a month? Seriously. If you're not a Netflix member you're missing out. Just make sure you have a good internet connection;)
Great for catching up on shows like The Walking Dead hehe
Love Netflix, but I really wish they'd add more new shows! I'm sick of the ones they have already. Also, the interface is kind of confusing - should make searching easier
I love and hate Netflix. I mean where else would you go to watch your favorite tv shows and movies online without illegally downloading them? It's only like $8 a month for unlimited use. The first month is free and you can cancel within that month and they won't charge you. Only thing I don't like is how they rotate the movies. They'll keep the absolutely terrible ones on there and take away the extremely good ones. But I still have an account and they continue to surprise me with the movies and shows they add
Been using this site for years, and I love the fact that there are literally thousands of movies on demand for a low monthly rate! Plus many TV shows to watch whenever you wish, and they add new ones all the time. There is a wait for new releases, but 8 bucks a month is worth it.
I kinda wish they still had their contract with showtime and sony though. They lost a lot of good shows and movies when they let those two drop off. I also wish all the movies you can get on DVD could also be streamed. My only problem with them is that they charge twice as much to obtain DVD's as they do to stream. I wish they'd go back to the old prices or at least add their DVD selection to streaming. I also wish they would let you stream more then two devices at one time. If you can have up to five devices, you should be able to stream those five devices if its your wish.
Other then that, this site is awesome and I don't even use cable or buy DVD's anymore! It saves on space in my house as well as money just to watch netflix and hulu.
I love Netflix! I don't think I'm missing out on anything by not having cable or dish. A satisfied customer I am with them!
This is best online TV service ever. I watch it anywhere where internet is available. I’m saving money on additional TV with netflix. The price is low for all TV channels they offer
Easy to use, nice site. Needs more online content.
I bought a Roku so that I can watch Netflix from any room. I had already cancelled my DVD orders due to the price increase and the arrogance of the CEO who stated, "The increase is nothing more than a latte". My Roku worked fine with Netflix until recently. Currently, it will not connect, and I know that it is not Roku because everything else on Roku works.
Does Netflix WANT to go out of business? I will now cancel my Netflix streaming and watch their stock continue to plummet. FYI, after the increase, the stock went form over 300 to approximately 60. I no longer want to deal with this ineffective company. There are many alternatives.
Good streaming price. Frustrated with Christmas eve and other events when you can't access what you paid for.
Netflix provides a great service for a great price. There is nothing bad I can even really think of saying about them. I have been a satisfied customer for at least 2 years! They also provide great customer service when there are issues (which does not happen often).
I was one of the people who never "got" netflix until the rising cost of cable got the best of me and I decided to give it a try. I couldn't be more happy with it. It's like having a full video store at your fingertips. We play netflix through our X-box 360 and even with a sub-par internet connection it works amazing. I highly recommend it to everyone looking to cut the cost of there cable/satellite companies
Good but just wish there was abetted selection for instant streaming.
Netlix is pretty neat, unlimited streaming on numerous devices. One thing I don't like: I closed my account because I couldn't afford it for a bit. When I opened my account back up, I was hit with tax. I'm thinking, can they do that? No one else I know pays a tax on streaming. What's worse, I'm paying more than my county and state tax rate. Florida state rate is 6%, my county is 6%. Netflix charged me 7.5%. First month I called, I was told I'd hear back in two weeks. A month goes by with no word, so I call back and I get to talk to a supervisor. They asked for the same info I gave them the first month about the tax rate. The supervisor said I'd hear back in 72 hours, this time it was true, I did hear back in 72 hours. Only to be told that I was being charged the correct rate of 7.5%. Thanks a lot Netlix, would've been nice if you discussed that with me before I signed up again.
Used to have streaming and 1 dvd/month. However, somehow I couldn't stream onto my computer anymore with silverlight(?). I will probably renew the streaming part when my daughter comes home from college because she watches more tv programs that she missed while she was at school. Was going to stop netflix, but I like to get tv series from HBO and Starz.
SO CONVENIENT! It's pretty cool how they added k-dramas and movies. Love the layout and navigation of it, super easy to use!
Answer: They do not, but he can listen to stand up shows I guess
Answer: Ohh finally someone thats having the same problem... Netflix always blames my Wi-Fi but, I know thats not the problem. Considering canceling.
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