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Netflix

2.8

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Netflix Reviews Summary

The company has a mixed reputation, with some customers appreciating its extensive library of content and user-friendly interface, which enhances the viewing experience. However, numerous complaints highlight significant dissatisfaction with rising subscription costs, technical issues like slow loading times, and customer service inadequacies. Many users express frustration over billing problems and the perceived decline in content quality, particularly regarding Netflix originals. Overall, while the platform remains popular for its variety, the growing concerns about service reliability and customer support suggest a need for improvement to retain loyal customers.

This summary is generated by AI, based on text from customer reviews

service
281
value
279
shipping
112
returns
117
quality
258

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Nevada
10 reviews
3 helpful votes
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Netflix Nites
November 26, 2017

They offer decent movies. You do have to search and read reviews. It's fun to stay home and enjoy a Netflix Nite with family and friends.

Date of experience: November 25, 2017
Pennsylvania
10 reviews
70 helpful votes
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Today with hundreds of cable channels to flick through and on-demand choices from your cable supplier... it's actually a pretty good bargain to have NETFLIX as an alternative source of entertainment! The cost per month is nominal, and the wide variety of categories to choose from are fairly extensive. I tend to watch a lot of documentaries on NETFLIX, and find them to be for the most part very good entertainment. Movie selections are also very good, and you can dial in the type of movies you are interested in such as drama, scary, action, etc! All in all, I really feel that NETFLIX is a very good source of viewing options at the right price. Don't get me wrong... NETFLIX is not the end all be all... but dollar for dollar it provides some great viewing. If you never tried NETFLIX, I would recommend it especially for having a wide enough selection to suit almost everyone in your family. Thumbs up here for NETFLIX!

Date of experience: November 24, 2017
Canada
3 reviews
5 helpful votes
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I got rid of cable five years ago - got Netflix about two years later and it was the best decision ever. For $10 bucks a month I get all the movies and tv shows I could ever need to keep me entertained (some of the content is lacking, but there's definitely more GOOD than bad). Big fan of a lot of the original series like Bojack Horseman and Kimmy Schmidt.

Date of experience: November 23, 2017
Michigan
1 review
0 helpful votes
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BLOODLINE is a great show. Please bring it back for a fourth season and more. The writing and acting is at the same as Breaking Bad.

Date of experience: November 23, 2017
Brazil
2 reviews
0 helpful votes
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Serviço muito bom!
November 23, 2017

O serviços é de qualidade com grande variedades de filmes e séries. Mas recentemente tem saído alguns filmes infelizmente.

Date of experience: November 22, 2017
Oklahoma
5 reviews
3 helpful votes
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Best movies ever
November 22, 2017

The SHOWS are excellent And the original movies are even better, I wouldn't watch anything else for movie night in our house thank u Netflix

Date of experience: November 21, 2017
Czechia
1 review
0 helpful votes
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I really liked it
November 21, 2017

I have been subscribed to Netflix a long period. They have excellent price and awesome quality. I really liked it. I am well satisfied when i watch movies on Netflix.

Date of experience: November 20, 2017
Indonesia
1 review
0 helpful votes
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Thats so great
November 20, 2017

Is so usefull, netflix make me feel better when i start searching music exactly what i want, i hope netflik can go and more grow..

Date of experience: November 19, 2017
Italy
2 reviews
2 helpful votes
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Perfetto!
November 19, 2017

Con un costo davvero contenuto, permette la visualizzazione di svariati film, serie TV, anime e quant'altro con dei codec davvero ottimi, difatti, lo streaming è veramente veloce addirittura con una rete adsl da 8 mb/s (pessima).
Netflix ti da la possibilità di provare l'abbonamento per un mese gratuitamente e di disdire senza problemi.
Lo consiglio vivamente a tutti!

Date of experience: November 18, 2017
Botswana
2 reviews
0 helpful votes
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Best Of The Best
November 19, 2017

Quality movies and reasonably reliable.

Sometimes they can be disappointing but to be honest with you right now, they are the best as of today.

Date of experience: November 18, 2017
India
5 reviews
1 helpful vote
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In my experience so far they are reasonably reliable.

Netflix are great, they have a way of finding all the right programmes for me :) When you use the + add to my list function and the rating * system, Netflix populates the guide with new programmes just for me :)

Date of experience: November 18, 2017
Nepal
2 reviews
0 helpful votes
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Best of the Best
November 18, 2017

They are the best when it comes with best and quality movies. I love netflix. I go the best entertainment though they can be crapy at times but they are still the best as of today.

Date of experience: November 16, 2017
California
3 reviews
0 helpful votes
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So many great shows!
November 16, 2017

The price is excellent and the quality of the shows is awesome. Something for everyone. I have never had a problem finding something to watch.

Date of experience: November 15, 2017
Australia
4 reviews
15 helpful votes
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Better than Foxtel
November 16, 2017

After being. A Foxtel customer for many yearsI decided that we were paying too much. We were at the shop and saw Fetch Tv which once connected allowed us to access Netflix. What a joy to be able to watch anything and no commercials under categories. I particularly like crime movies or series and documentaries and have had wonderful viewing. For the small price of $13.00 AUD month in comparison to full access to Foxtel at $179.00AUD a month is a no brainer. Yes some of the series are older than what we saw on Foxtel but now we have so much more to view. Will never go back to Foxtel!

Date of experience: November 14, 2017
California
2 reviews
2 helpful votes
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Excellent!
November 13, 2017

They are simply the best when it comes to best and quality movies. I love netflix. Since my sister introduce me to netflix i go the best entertainment though they can be crapy at times but they are still the best as of today.

Date of experience: November 13, 2017
Illinois
2 reviews
5 helpful votes
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Netflix
November 11, 2017

We still like Netflix, however, I have to agree with that last reviewer. There are too many Netflix produced shows that have needless and detailed sex scenes, Orange is the New Black, Mindhunter, etc. I really don't enjoy seeing the oral sex scenes and are they necessary to the plot? Gross! Also, in the Stranger Things-when I grew up in the 80's we kids didn't cuss that much!

Date of experience: November 10, 2017
California
2 reviews
7 helpful votes
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We used to really love Netflix. They took out our favorites, Coach, Last Man Standing, Murder She wrote, Columbo, Leverage, and other classic movies. They are putting so much foreign speaking movies, mediocre and they own produced movies/shows. I can name only few movies that is worth 5 starts. Shows that I never heard of, actors that you never seen before, movies that need to really read the caption while watching. What is wrong with you. We are thinking of removing this from our home and go somewhere else. I know it is cheap compare to getting those other subscription. This is were the saying "you got what you paid for". I think this is what Netflix goal now, to give their consumers the very cheap as possibly they can.

Date of experience: November 9, 2017
Texas
12 reviews
19 helpful votes
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Been a Netflix subscriber for a very long time and am very happy with the programming. My challenge is with all of the overlaying categories when searching for programs to watch. After my teen nieces visited and watched some programs, our programming suggestions are skewed toward their demographic. My bad - need to set up a guest channel for the glampers in the media room, but this busy hostess can hardly keep up at times. So - chilling with Netflix is great (once we find a program).

Date of experience: November 8, 2017
Illinois
2 reviews
1 helpful vote
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Great Value
November 9, 2017

I really like Netflix. I'm surprised at some of the bad reviews. We got a trial run of HBO and Showtime and all they showed were mostly old movies we've seen a thousand times. And, HBO and Showtime are expensive. Netflix is right up-front about what they offer and what they don't. Only complaint I have is I wish there was a way to delete movies listed in certain categories.

Otherwise, I'm with Stephanie... get the popcorn and BINGE!

Date of experience: November 8, 2017
California
3 reviews
6 helpful votes
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Availability of good movies is getting pretty limited. Most offerings are either boring, or too offbeat, raunchy, or just useless. It takes too much time to sort through the junk.

Date of experience: November 7, 2017