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Netflix

2.8

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Netflix Reviews Summary

The company has a mixed reputation, with some customers appreciating its extensive library of content and user-friendly interface, which enhances the viewing experience. However, numerous complaints highlight significant dissatisfaction with rising subscription costs, technical issues like slow loading times, and customer service inadequacies. Many users express frustration over billing problems and the perceived decline in content quality, particularly regarding Netflix originals. Overall, while the platform remains popular for its variety, the growing concerns about service reliability and customer support suggest a need for improvement to retain loyal customers.

This summary is generated by AI, based on text from customer reviews

service
281
value
279
shipping
112
returns
117
quality
258

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New Jersey
3 reviews
0 helpful votes
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The Entertainer
March 15, 2018

Netflix The Entertainer. Binge watching on sunday what other than netflix? My subscription will never end :)

Date of experience: March 14, 2018
Italy
2 reviews
3 helpful votes
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Simply excellent
March 15, 2018

Been with Netflix for a few years now - always been exceptionally good - good variety and I love the way it works across all devices and allows you to download movies and series now - which is great for travelling.

Date of experience: March 14, 2018
Ohio
2 reviews
0 helpful votes
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I Love You Netflix
March 9, 2018

Sometimes i think what i would do without Netflix? My timepass - my entertainment - My Stressbuster!

Date of experience: March 9, 2018
Canada
13 reviews
61 helpful votes
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Netflix is 1000% over for me - You don't nuzzle up to the enemy and promote them (ie Obama, Letterman, most of Hollywood) in the middle of a civil war and get my support ever again.

This media streaming is all going to go blockchain and torrent, anyway. Hollywood is a gross display of self-importance, ideological subversion, brainwashing and ignorance.

The vast vast majority of actors, actresses, directors and industry leveraged critics are disconnected from humanity and today's reality. They are overpaid, under informed and brainwashed to support global communism. Just mind blowing to see who these people really are. Yeuch!

Uncensored blockchain and torrent technology, with videos of real people, real talent, good news, fair play and integrity will put this nightmare group of elite "entertainment propaganda" into the grave of what will be rememberd as Earth's Dark Ages. How's that for a legacy!

There are all kinds of options for free tv and movies online - lots of free comparable apps too. Tubi and Crackle and a plethora of other apps are out there for free movies/tv.

Date of experience: March 5, 2018
Virginia
6 reviews
9 helpful votes
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The hubby and I got rid of cable well over a year ago in exchange for Netflix. We really only watched 3-4 cable channels but had over 800+ options for the 170.00 price tag... and that was after the whole Flex Pay option What a rip-off! I set up Netflix for only 10.94 a month and added my son who lives in another state with parental control! Netflix even notifies me if he uses another device to watch movies from. People looking for other entertainment options other than cable should check out Netflix and dont forget that you can also choose to watch Netflix Originals as well as other movies and TV shows that are not immediately listed under New Releases, Whats trending etc. Its really easy to get stuck here scrolling when there are still loads of other options available.

Date of experience: March 5, 2018
Argentina
2 reviews
5 helpful votes
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I do enjoy Netflix, but sometimes the reduced content on my country gets me mad. When I travel to another country there's plenty of series and movies, like 50% more, I wish the service here was better.

Date of experience: March 2, 2018
Colorado
5 reviews
10 helpful votes
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For what they charge, Netflix is amazing. We can find something ranging from documentaries to scary movies to popular TV shows to crime dramas. There is no shortage of what you can watch. Is it cable, no. Does it give you the newest of the new, no. If you don't care about that stuff and watch occasional shows and movies it is the bees knees. Only downside, and this is usually dependent on your internet speed not Netflix itself, sometimes the shows are interrupted so the wifi can regain its signal.

Date of experience: February 24, 2018
Montana
3 reviews
5 helpful votes
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Same Stuff?!
February 25, 2018

I do like Netflix but it gets tiresome having to watch the same movies or programs all the time! I would like to see more of a variety and not the same repeating ones... update, update, PLEASE!

Date of experience: February 24, 2018
Nevada
1 review
4 helpful votes
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Streaming vs DVDs
February 20, 2018

Netflix used to move more high quality movies to streaming from the DVD list. Now it seems mostly junk movies get moved from DVD to streaming. This doesn't encourage customers to switch to streaming as Netflix plans for us to do.

Date of experience: February 20, 2018
Illinois
38 reviews
148 helpful votes
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I don't pay for regular tv. No dish and no cable bill. I rely on netflix for all my tv viewing with the exception of 2 free channels I get from my antenna. It annoys me that you can search on the website and find a lot more shows and movies available than what it shows you when you search on your tv. They also have removed some really good old shows like MASH. Over all I'm happy with Netflix vs Amazon and Hulu... I can't get either of those to work on my tv without it constantly stopping to re buffer. I don't have that problem with Netflix. I live in a small town that doesn't offer very many internet options, so it's very limited for me and the speed I get is not the greatest. Netflix loads just fine even on a slow connection like mine. I have two smart tv's and I have noticed that it also depends on which version of Netflix you have on your smart tv. The one in my bedroom is newer and and harder to navigate.

Date of experience: February 18, 2018
Texas
6 reviews
8 helpful votes
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I started using Netflix.com years ago when they mailed you the DVDs. If the DVD was bad they quickly sent me another. Never had a hassle.

It was a great service then and has only gotten better. They have a good selection of shows. I especially like that I can watch them on my iPad when I'm away from my TV.

Date of experience: February 17, 2018
New Jersey
2 reviews
1 helpful vote
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They have improved their original shows a great deal. I think subscription price well worth it. All considering, a great value

Date of experience: February 7, 2018
GB
2 reviews
1 helpful vote
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I've done a lot of internet streaming in my time. But I must say that Netfix produces the greatest choicer per money spent. The internet connection is always fast and reliable, so no wasted time on lag or slow bit rates. The quality of the programs is top notch.

Overall I have to give it 5 stars!

Date of experience: February 6, 2018
Pennsylvania
1 review
1 helpful vote
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I've been a member for nearly 13 years. At first, I joined for DVD only, and was amazed at how many movies I was able to find. Then, having a tight budget I joined streaming and canceled the DVD plan. I swear, that every time I looked up a movie for streaming, it was sorry, that is only available on DVD. I suspect that they said it on purpose just so that I would feel forced to join the DVD plan again. And, I feel that the selection has gotten lousier. If you look up a genre, that same movie title will appear under at least five other genres. How in hell could that be possible? Horror isn't mystery, mystery is not necessarily drama, and action is not horror, and so on. There have been some Netfilx originals that were entertaining, but far and few between. We are seriously considering canceling because we also belong to Amazon Prime which has equally paltry picking so why pay twice for the same things? We recently joined PBS.org and pay a small donation with far more classy programming! Also, animated previews of movies and series as soon as you log on are very distracting and irritating!

Date of experience: February 3, 2018
Kentucky
1 review
1 helpful vote
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Are you still there?
January 27, 2018

Are you still there? Are you still there? Are you still there? Are you still there? Are you still there? Are you still there? Are you still there? Are you still there? Are you still there? Are you still there? Are you still there? Are you still there? Are you still there? Are you still there? Are you still there? Are you still there? Are you still there? Are you still there? Are you still there?
YES IM STILL $#*!ING HERE! WHY!? WHY WOULD YOU HAVE THIS EXTREMELY ANNOYING FEATURE! I CANT DO $#*! WITHOUT MY 7 YEAR OLD YELLING "DADDY! FIX NETFLIX"! AND NOW HULU DOES IT! THIS ALONE IS WHY I CANCELLED! WELL THIS AND THE WHOLE BOYCOTT OF THE ROOTEX DEVICES THING! ID GIVE 0 STARS IF POSSIBLE! $#*! A BUNCH OF NETFLIX! ARE YOU THERE!? SEE!? $#*!ing annoying as hell!

Date of experience: January 27, 2018
Georgia
3 reviews
0 helpful votes
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Amazing
January 25, 2018

Netflix allows me to enjoy my travels and down time. There are so many different genres for my to pick from. The new download movies update is very useful especially when I'm in situations where there is no internet connection. I recommend this app for everyone, it is non-expensive and very entertaining. 5 stars Netflix Keep It Up!

Date of experience: January 24, 2018
Canada
4 reviews
1 helpful vote
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Seems it's not as good as it used to be. We still use it often but Amazon Prime video and Crave are catching up fast.

Date of experience: January 23, 2018
Uruguay
39 reviews
47 helpful votes
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Es un servicio de pago medio, o sea no es caro tampoco barato. Tiene varios tipos de entretenimientos y esta disponible como una plataforma de peliculas casi fijas. Ahora, los agregados de programacion son pobres, suben series que no tienen final, por lo que al mirarlas jamas sabras que paso si no las buscas por otro medio. Realmente no siento que cumplan con el cometido.

Date of experience: January 23, 2018
California
2 reviews
1 helpful vote
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Netflix web page has a live person number to call they will pick up and tell you to call back tomorrow and that they are open 24/7, but just not to help you.

They do forget that its recorded on both ends and will/can be played back for the world to hear.

Date of experience: January 17, 2018
Washington
1 review
1 helpful vote
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Not all that great..
January 16, 2018

They charge more now, and decreased the amount of streaming devices you can have.
And for what? They didn't add anymore content and remove shows?
The reason for my review is that you can't change your payment date unless you cancel your membership...
So I have to wait a month to get a new payment date...
Pretty poor design and now more expensive than Premium Hulu...

Date of experience: January 15, 2018