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The company enjoys a generally positive reputation, particularly for the effectiveness and quality of its neck hammock, which many customers find beneficial for relieving neck pain and tension. Users frequently commend the product's comfort and ease of use, often recommending it to friends and family. However, there are notable concerns regarding customer service, including issues with order accuracy, lack of timely responses to inquiries, and challenges related to product adjustments. While many customers express satisfaction with the product itself, the company may need to enhance its support and communication to address these recurring complaints.
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Receiving different options on mobile vs. computer.
Good experience all around! The person I spoke with at the company was very helpful with theh questions I had about the product.
I have not used it yet. My Dr. wants to wait for the results of a CT scan I will be having on my neck before using the Neck Hammock.
I was hoping for a more significant feeling of relief from this as the advertising makes it seem that way. It definitely feels nice and relaxing while in it, but I haven't noticed any difference in the pain in my neck, shoulders or back I was really hoping this would give relief, but it just hasn't.
The directions say that your head should be 2-4 inches above the ground, but as high and tight as it can be pulled, my head is barely an inch off the ground. Not sure if that's why I'm not feeling any relief or not? Not sure why it isn't made to adjust more?
Amazing. Helps so much with my neck pain and also my migraines
Padding makes it a very comfortable neck hammock. Relieved pressure and stiffness by stretching my neck the way my chiropractor does while saving me the expense of an adjustment.
Only needed 10 minutes and a door knob.
So glad I got 2. One for me and one for my Mom who has spinal stenosis.
I got this for my husband who has chronic neck pain. He has difficulties driving, sleeping, sitting, or anything for extended periods of time, and cannot get comfortable. He used it for the first time last night, and fell asleep in it after a few minutes! Such relief from his pain, the support helped him immensely, and a good night sleep for the first time in a long time, he still feels the benefits the next morning. This is all after the first use, so am looking forward to seeing the long-term benefits!
I forgot to add a discount code, I called the company and they refunded the difference immediately. Very nice lady on the phone!
So far I've been using it for few times. Just 10 minutes each times but don't feel anything benefits. Sometimes I feel my neck hurt while using it. It still hurt after. I don't feel pain before I use it. I wonder this product not works for me?
Terrific use of the product enhances the neurological development within the brain.
I enjoyed the ease of purchasing your product and I need to try your product before I recommend it to my clients.
We've now given him two, so he can have one at college and one at home.
Very informative. Quick and easy process and delivery.
Easy shopping ordered online, looks just like they said!
I am 67 years young. I work three days a week as a dental hygienist and have been a dental hygienist for 30 years. After bending my neck over patients 8 hours a day, my shoulders and neck have become stressed and tight. Last night, I could not wait to get finished with dinner and use the Neck Hammock. I nearly fell asleep while using it. The Neck Hammock takes the weight and pressure of my head off my shoulders and allows my neck and shoulders to relax, like gravity free. Thank you for this afffordable product. I took advantage of the buy two and get one free for my two daughters. One is a nurse and has neck issues and one is a teacher with online learning which leads to neck issues. I am a very happy customer. MA
Immediate relief for my chronic neck pain and 15 min of daily meditation, all combined
I think this device will help my neck. I use the neck hammock everyday.
I think this device will help my neck.
Easy ordering, no problems.
It came in time, as it was announced.
Ordering the Neck Hammock was easy, delivery was prompt. The directions for use are easy to follow.
Cannot give a full review yet as I haven't been able to use for too long yet. So far though, I like it and I like how it stretches though I feel I am not doing it correctly haha. But we shall see, I have watched videos and such and it looks like I am doing it right, I just wish I had someone in person to tell me. Oh well
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