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Neck Hammock

3.7

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Neck Hammock Reviews Summary

The company enjoys a generally positive reputation, particularly for the effectiveness and quality of its neck hammock, which many customers find beneficial for relieving neck pain and tension. Users frequently commend the product's comfort and ease of use, often recommending it to friends and family. However, there are notable concerns regarding customer service, including issues with order accuracy, lack of timely responses to inquiries, and challenges related to product adjustments. While many customers express satisfaction with the product itself, the company may need to enhance its support and communication to address these recurring complaints.

This summary is generated by AI, based on text from customer reviews

service
15
value
63
shipping
61
quality
105

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Texas
1 review
0 helpful votes
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Purchased as a gift
August 9, 2021
Updated review

Receiving different options on mobile vs. computer.

Date of experience: August 9, 2021

Receiving different options on mobile vs
July 16, 2021
Previous review

Receiving different options on mobile vs. computer.

Date of experience: July 16, 2021
Michigan
1 review
0 helpful votes
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Good Product
August 5, 2021

Good experience all around! The person I spoke with at the company was very helpful with theh questions I had about the product.

Date of experience: August 4, 2021
Canada
1 review
0 helpful votes
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I have not used it yet. My Dr. wants to wait for the results of a CT scan I will be having on my neck before using the Neck Hammock.

Date of experience: July 27, 2021
Utah
1 review
0 helpful votes
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Disappointed
August 24, 2021

I was hoping for a more significant feeling of relief from this as the advertising makes it seem that way. It definitely feels nice and relaxing while in it, but I haven't noticed any difference in the pain in my neck, shoulders or back I was really hoping this would give relief, but it just hasn't.
The directions say that your head should be 2-4 inches above the ground, but as high and tight as it can be pulled, my head is barely an inch off the ground. Not sure if that's why I'm not feeling any relief or not? Not sure why it isn't made to adjust more?

Date of experience: July 25, 2021
Arkansas
1 review
0 helpful votes
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Neck hammock
July 6, 2021

Amazing. Helps so much with my neck pain and also my migraines

Date of experience: July 6, 2021
California
1 review
0 helpful votes
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Comfortable Neck Pain Relief
June 26, 2021

Padding makes it a very comfortable neck hammock. Relieved pressure and stiffness by stretching my neck the way my chiropractor does while saving me the expense of an adjustment.
Only needed 10 minutes and a door knob.
So glad I got 2. One for me and one for my Mom who has spinal stenosis.

Date of experience: June 25, 2021
Australia
1 review
0 helpful votes
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Brilliant
June 16, 2021

I got this for my husband who has chronic neck pain. He has difficulties driving, sleeping, sitting, or anything for extended periods of time, and cannot get comfortable. He used it for the first time last night, and fell asleep in it after a few minutes! Such relief from his pain, the support helped him immensely, and a good night sleep for the first time in a long time, he still feels the benefits the next morning. This is all after the first use, so am looking forward to seeing the long-term benefits!

Date of experience: June 15, 2021
California
1 review
0 helpful votes
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Great customer service
June 13, 2021

I forgot to add a discount code, I called the company and they refunded the difference immediately. Very nice lady on the phone!

Date of experience: June 13, 2021
California
1 review
0 helpful votes
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Not work for me
July 12, 2021

So far I've been using it for few times. Just 10 minutes each times but don't feel anything benefits. Sometimes I feel my neck hurt while using it. It still hurt after. I don't feel pain before I use it. I wonder this product not works for me?

Neck Hammock attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: June 11, 2021
Florida
1 review
0 helpful votes
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Terrific use of the product enhances the neurological development within the brain.

Date of experience: May 20, 2021

I enjoyed the ease of purchasing your product and I...
April 29, 2021
Previous review

I enjoyed the ease of purchasing your product and I need to try your product before I recommend it to my clients.

Date of experience: April 28, 2021
Virginia
2 reviews
0 helpful votes
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My grandson says his neck and spine love this!
May 18, 2021
Updated review

We've now given him two, so he can have one at college and one at home.

Date of experience: May 17, 2021

Quick and easy
January 2, 2021
Previous review

Quick and easy.

Date of experience: January 2, 2021

Easy-to-use web site
November 28, 2020
Previous review

Easy-to-use web site

Date of experience: November 28, 2020
Florida
1 review
0 helpful votes
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Relief
May 11, 2021
Updated review

Very informative. Quick and easy process and delivery.

Date of experience: May 11, 2021

Very informative
March 26, 2021
Previous review

Very informative. Quick and easy process.

Date of experience: March 26, 2021
Canada
1 review
0 helpful votes
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Just got it, the husband is trying it out as I text
April 29, 2021
Updated review

Easy shopping ordered online, looks just like they said!

Date of experience: April 29, 2021

Easy shopping
April 6, 2021
Previous review

Easy shopping

Date of experience: April 5, 2021
Illinois
1 review
0 helpful votes
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I am 67 years young. I work three days a week as a dental hygienist and have been a dental hygienist for 30 years. After bending my neck over patients 8 hours a day, my shoulders and neck have become stressed and tight. Last night, I could not wait to get finished with dinner and use the Neck Hammock. I nearly fell asleep while using it. The Neck Hammock takes the weight and pressure of my head off my shoulders and allows my neck and shoulders to relax, like gravity free. Thank you for this afffordable product. I took advantage of the buy two and get one free for my two daughters. One is a nurse and has neck issues and one is a teacher with online learning which leads to neck issues. I am a very happy customer. MA

Date of experience: April 29, 2021
Australia
1 review
0 helpful votes
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Relief and Meditation
April 29, 2021

Immediate relief for my chronic neck pain and 15 min of daily meditation, all combined

Date of experience: April 28, 2021
New Mexico
1 review
0 helpful votes
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Relieved my neck pain
April 28, 2021
Updated review

I think this device will help my neck. I use the neck hammock everyday.

Date of experience: April 28, 2021

I think this device will help my neck
April 7, 2021
Previous review

I think this device will help my neck.

Date of experience: April 7, 2021
Germany
1 review
0 helpful votes
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A good product. Easy to handle.
April 26, 2021
Updated review

Easy ordering, no problems.
It came in time, as it was announced.

Date of experience: April 26, 2021

Easy ordering, no problems
April 5, 2021
Previous review

Easy ordering, no problems.

Date of experience: April 5, 2021
Maine
1 review
0 helpful votes
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Easy and prompt
April 21, 2021
Updated review

Ordering the Neck Hammock was easy, delivery was prompt. The directions for use are easy to follow.

Date of experience: April 21, 2021

Quick and easy
March 31, 2021
Previous review

Quick and easy

Date of experience: March 31, 2021
Virginia
2 reviews
0 helpful votes
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Only had for about a week
April 21, 2021

Cannot give a full review yet as I haven't been able to use for too long yet. So far though, I like it and I like how it stretches though I feel I am not doing it correctly haha. But we shall see, I have watched videos and such and it looks like I am doing it right, I just wish I had someone in person to tell me. Oh well

Date of experience: April 21, 2021
New York
1 review
0 helpful votes
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This is a great product
April 20, 2021

This product Helped me with my neck and back injuries.

Date of experience: April 20, 2021