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The company enjoys a generally positive reputation, particularly for the effectiveness and quality of its neck hammock, which many customers find beneficial for relieving neck pain and tension. Users frequently commend the product's comfort and ease of use, often recommending it to friends and family. However, there are notable concerns regarding customer service, including issues with order accuracy, lack of timely responses to inquiries, and challenges related to product adjustments. While many customers express satisfaction with the product itself, the company may need to enhance its support and communication to address these recurring complaints.
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Order delivered quickly and it's a quality product. I purchased for my daughters too and they both love it
I haven't tried the neck hammock yet. I also sent 1 to my sister and she hasn't tried hers yet. Sorry.
Everything perfect, but... there is only one thing missing. This package was supposed to be a gift to my brother, but I was unable to write a message anywhere to specify that and to say I did not want any billing or price information to go for him to see. Thanks!
Everything perfect, but... there is only one thing missing. This package was supposed to be a gift to my brother, but I was unable to write a message anywhere to specify that and to say I did not want any billing or price information to go for him to see. Thanks!
I have herniated discs and have spent the entire winter getting weekly cortisone shots. The Neck Hammock is helping me a great deal. It is amazing! You will not regret ordering one for yourself!
Amazing customer service. Able to facilitate a large purchase order to have in my office for my patients to purchase.
Simple ordering! Works great but you need to have a good doorknob space
Quick, but when I applied my 10% coupon the system took away my buy 2 get 1 free deal without explanation.
Quick, but when I applied my 10% coupon the system took away my buy 2 get 1 free deal without explanation.
So far excellent. You have upgraded my order quickly, and the delivery was amazingly quick. The product is all it says it is.
So far excellent. You have upgraded my order quickly, and the delivery was amazingly quick. The product is all it says it is.
So far excellent. You have upgraded my order quickly
Excellent service and easy to use the web buying experience.
I was hoping this product would alleviate my neck pain. Unfortunately it just squeezes my head and ears. Stretching on the floor is still a better solution. Perhaps I'm using it wrong.
I am still working out the best position and tension, but I think the Neck Hammock will ultimately be very good for my neck and shoulders, which have become extremely tight and painful.
So far, I don't know whether it's doing any good or not, my neurosurgeon said I've got to get a 30 minute sweat up every day, and don't stress and the muscles will go back to normal, and the blood flow will make my neck feel better, I said I'm 63 not 32, and said I need to stand tall, and don't let your neck lean forward. I've got another 20 yrs of pain, as I have suffered a sore neck for over 36 yrs, so I think I know my body better than anybody else, DON'T YOU's all THINK?
Our neck hammock now has a permanent place attached to a closet door! It's SO nice to know that when our necks tighten up from tension, etc. we can just take 10 for some gentle, spongy traction, and de-stress in soothing comfort. Very glad we made the purchase!
Only had opportunity to use it a couple times but it's very relaxing. Haven't had the chance to put it to the pain relieving test, yet. Seems like it'll work.
Neck Hammock is a great product I just ordered three of them. I will happily use one and share the other two with family members who can use them. This is a well made product and was delivered super fast. I'm impressed at how well it is made also and I know it will help with relaxation and helping to remove tension from the neck and shoulder area. Thank you Neck Hammock.
I have received it yet, so I'm not done shopping. Your still holding my purchase.
Update. I received my Neck Hammock.
I guess I was expecting more of a pull backwards so that it was more like traction
This basically just lifts my head like a pillow would with just an ever so slight pull backwards.
Not what I needed.
I an a little leary of the plastic connectors. I'm afraid if I give it too much tension that they'll break and walk me in the head or eye.
Good idea, just not what I was hoping for.
Jean
I have received it yet, so I'm not done shopping. Your still holding my purchase.
I found it very easy to use and the relief was amazing. It was a very worthwhile purchase.
I am amazed it does exactly what it's supposed to do! It's relaxing and the gel material makes it quiet and comfortable. I have suffered with neck pain for over 30 years. Buy it!
As a senior with mobility issues, having to lay on the floor is problematic. If the straps were longer, I could lay on my bed and attach the unit to closet shelving hardware. Upgraded shipping cost are exorbitant.
Too much confusion re upgrading shipping.
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