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The company enjoys a generally positive reputation, particularly for the effectiveness and quality of its neck hammock, which many customers find beneficial for relieving neck pain and tension. Users frequently commend the product's comfort and ease of use, often recommending it to friends and family. However, there are notable concerns regarding customer service, including issues with order accuracy, lack of timely responses to inquiries, and challenges related to product adjustments. While many customers express satisfaction with the product itself, the company may need to enhance its support and communication to address these recurring complaints.
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Seems to be helping. I am having less neck and back pain
The neck hammock was recommended to me by my masseuse and corroborated by my chiropractor - and it did not disappoint!
Diana, so happy to hear you are excited to receive the product. Thank you for the 5stars!
Thank you for the feedback!
We hope it's been helpful in relieving that tension and pressure in the neck.
I get frequent neck pain from lifting weights. This relieves the stress on my neck muscles and relaxes the compression on my upper cervical. It's very comfortable with the memory foam. I can fall asleep very easily when on this thing.
Easy to order and arrived ahead of schedule. I've used it a few times and it seems to give a nice stretch. I'll keep with it and see how well it works and how much relief it offers.
My friend has been using her's for a year now and knew i would like it.
Got it pretty quick. It stretches the neck to keep from having issues in the future.
I am apparently supposed to get a booklet with my 3 neck hammocks, did not receive one?
Well made product but no traction for me. Have triede various positions with no joy. Wanted to get original rather than a clone.
The relief effect was a surprise.
I used the Hammock for only a few minuut s and not the suggestie 10 minuuts.
I was pleasantly surprised with the feeling free of tension around the shoulder and neck area.
Have just tried it once as it arrived today. Will need a few days to determine if it is working for me.
I bought this for a friend of mine whohas issues with his neck, he is trying out the neck hammock, it was a christmas present, so hopefully it will give him some relief. Thank you, Pat Gutierrez
I sustained whiplash injuries and have had neck pain for 30 years. The neck hammock is easy to use and provides a great deal of relief.
Ordering online was simple. Item was received in good time.
It is fine, a bit cumbersome to go through all the extra offers, but ok.
Easy transaction, second one now tried other knock offs, not as good as these
I want to take this time to thank Lucy and Neck Hammock for handling my request in a quick and professional manner. I just received it yesterday and will start using my hammock right away.
A shout out "Thank You So Much".
Excellent excellent excellent excellent excellent excellent excellent excellent
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Cynthia, thank you for the review. We love hearing that our products are helping customers. (: