nCrowd
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nCrowd Reviews Summary
nCrowd has a rating of 1.7 stars from 195 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with nCrowd most frequently mention customer service, credit card and tracking number. nCrowd ranks 243rd among Daily Deals sites.
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I had a voucher that I in error failed to use and it expired. Sam, with customer service helped me get a credit for the amount I paid.
That is great customer service and that is why I use NCROWD
I was unable to print a voucher I had purchased - the page was printing blank. I also could not see the voucher code on the unprinted document.
Danielle responded to my e-mail concern within 24 hours and had given me the voucher code and also a PDF of the voucher that I was successfully able to print.
I appreciate Danielle's help, she was very kind.
I had an issue with my Bunker Beach Voucher this week where they charged me double rather than granting me a paid admission. I unfortunately did not receive any assistance from Bunker Beach regarding their error but upon reaching out to nCrowd, they immediately worked to rectify the situation without hesitation. They were more than happy to help without question. Thank you nCrowd for the fantastic guest service!
I'm new to nCrowd and made my first purchase the other day. I got nervous when I tried to log in again to print my vouchers and I was told my email wasn't registered. I signed up again with my email, only to find there were no vouchers. I sent an email to nCrowd customer service, they quickly responded and over a series of emails, they identified the problem: I incorrectly typed my email address when I purchased the vouchers. They were able to cancel the second account I set up so I could edit my email with the first account (the one with the vouchers). I'm very happy with how quickly they identified and resolved the issues, and because of this experience, I will purchase from nCrowd.com again!
Thic company is a fraud there is no efficient process in place to track items prior to delivery when you use the link to customer service no one acknowledge or reply to your enquiry. I ordered four swimsuits almost 10 weeks ago I got two of them and I attempted to track the other two but n crowd ignore my e mail. They were paid and hasn't delivered the product. This is fraudulent unbelievable they can get away with this
Hi, My name is Carl and I'm a manager with nCrowd. I'm so sorry for the trouble you've experienced with your recent purchases. Our support responses are generally well under 24 hrs. Please check your spam folder to make sure it didn't go there. If you will email me at [email protected] with as many details as you can provide about your purchase, I will make sure this matter is resolved to your complete satisfaction. Thank you!
I received a defective product. Neither on the web pages, the receipt or emails does it say that there is a 14 day only return policy. I have printed out all the information just in case they realize that they do not have full disclosure and will remedy this situation.
When I emailed that I received a defective product, they emailed me about the 14 day policy. I believe I received this product 7 to 21 days ago. I have ordered 100's of dollars from this company and never complained (except for one item that took 3 months to receive) and they will not refund 16.00!
I only wanted a replacement product (I was never told whether it was just my product or all of the products.) and disclosure of their policy on every receipt that they send out.
Hi Rox, My name is Carl and I'm a manager with nCrowd. I'm so sorry for the trouble you've experienced with your recent purchase. Please email me at [email protected] with as many details as you can provide about your purchase so I may look into the matter further. Thank you!
I wrote customer service to help with a minor question that I had regarding a product price and they responded and handled the problem within 24 hours.
Thank You!
I used a crowd to order a few things, including two sets of Lightning cables and items for my wife for Mothers Day. This was back in April when I put in the order. It is now early June. I logged into my account regularly and saw that one item was listed as being shipped on May 27 and absolutely no information on the other.
At this point, I suspect that the entire Ncrowd company is nothing but a bunch of scammers and advise EVERYONE to stay as far away from this company as possible.
Hi Rick, My name is Carl and I'm a manager with nCrowd. I'm so sorry for the trouble you've experienced with your recent purchase. Please email me at [email protected] with as many details as you can provide about your purchase so I may look into the matter further. Thank you!
I received prompt and helpful service. I actually was quite surprised how easily all parts of my transactions worked out. Again, ncrowd, thank you so much!
I purchased an item that was of inferior quality. Sam in customer service was very helpful in helping me return the item and get a refund. I was upset that Crowd Saving would even offer such an inferior product, but I am reviewing their customer service here, and it was outstanding.
I have purchased several items with nCrowd. However, for the first time, I had an issue with a product and contacted their customer service. Rather then argue with me and find a way to keep me UNsatisfied, their staff responded quickly and with resolution. I look forward to my next and ongoing purchases - thanks nCrowd!
I have repeatedly ask for my acct to be credited on vouchers for price paid and they will not honor anything claiming they didn't received any profits from sale and they have taken over company. I will be turning them in to BBB and post several bad reviews on FB and every place I can. Very disappointed!
SEE BELOW! They made good on promises! Very pleased!
Hi, My name is Carl and I'm a manager with nCrowd. I'm so sorry for the trouble you've experienced with your recent purchase. Please email me at [email protected] with as many details as you can provide about your purchase so I may look into the matter further. Thank you!
It's nice to know that great customer service has not disappeared. My order was not received in the allotted time so I sent a message asking for help. Their agent was was quick to respond to my initial inquiry and others to resolve my problem. She was professional and helpful. I definitely will order again.
I have purchased several items from nCrowd--most took longer than expected to arrive. Two items purchased have not arrived nearly three months after the order date. One item sent me a notice that they had shipped my merchandise on March 22nd, it is now nearly June and the order has not arrived. I have heard nothing of the other order since purchasing on March 10th. I sent an email to support services on May 20th with no acknowledgement or reply to date. So much for "support" for their customer. My advice--don't bother! You can find the same merchandise on other sites for the same or better price and will get some assistance if you have problems with delivery.
Hi, My name is Carl and I'm a manager with nCrowd. I'm so sorry for the trouble you've experienced with your recent purchases. Our support responses are generally well under 24 hrs. Please check your spam folder to make sure it didn't go there. If you will email me at [email protected] with as many details as you can provide about your purchase, I will make sure this matter is resolved to your complete satisfaction. Thank you!
I sent an email early this am and got an expedient resolution.
Thanks Ncrowd!
Customer Service replied in a timely manner and kept me updated and very informed about my questions. Danielle was very helpful.
In early May I purchase a somewhat time sensitive coupon (car detailing including salt removal) but could not get an appointment with the provider until the end of summer. Unwilling to wait that long, I applied to nCrowd for cancellation and a refund. I received an immediate reply and notification that my request had been actioned within a few hours. I am impressed with the speed with which nCrowd acted.
Customer service responds promptly and they are extremely professional. They resolved my issue immediately!
Thanks NCrowd Customer Service!
Purchased from nCrowd, very happy with the products and if you need assistance they respond immediately.
You will enjoy, they care for their customers.
Enjoy being treated in a caring way.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Claire, My name is Carl and I'm a manager with nCrowd. I'm so sorry for the trouble you've experienced with your recent purchase. Please email me at [email protected] with as many details as you can provide about your purchase so I may look into the matter further. Thank you!