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NamecheapReviews 8,390

4.5

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Namecheap Reviews Summary

Overall, customer sentiment towards Namecheap is predominantly positive, with many users expressing satisfaction with the ease and speed of the domain purchasing process. Customers frequently highlight the straightforward interface and clear pricing as key strengths, noting that the experience is particularly friendly for beginners. Positive feedback includes comments on the quick purchase process, instant delivery, and efficient setup, which contribute to a reliable service image. <br/><br/>However, there are notable areas for improvement. Several customers reported issues with post-purchase clarity, particularly regarding payment confirmations and domain connection problems. Specific complaints include unresolved support tickets and difficulties in using purchased domains, indicating a need for enhanced customer support and clearer communication post-purchase. <br/><br/>Insights into product quality suggest that while the initial purchasing experience is smooth, ongoing support and issue resolution may not meet customer expectations. Customer service feedback reveals that some users feel neglected when facing issues, which could impact overall satisfaction. <br/><br/>Trends in the feedback indicate a divide between those who enjoy a seamless experience and those encountering obstacles after the initial purchase, suggesting a potential area for the company to focus on improving the post-purchase support and communication processes.

This summary is generated by AI, based on text from customer reviews

service
120
value
117
shipping
73
returns
73
quality
105
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1,659,988 reviews

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Nigeria
1 review
0 helpful votes
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Excellent and swift
January 29, 2026

Set up my account very fast, and payment was easy and swift. The account became active immediately. And it was affordable.

Date of experience: January 29, 2026
Bangladesh
1 review
0 helpful votes
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Bad support
January 29, 2026

Very bad support from the risk management. They dont respond quick had to wait 4 days and had to mail them several times even i contacted in the live chat. They fixed issue after 4 days lol

Date of experience: January 29, 2026
Ecuador
1 review
0 helpful votes
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Good performance
January 29, 2026

Very good, funtional, and I can reach all that I was able to do anything without complications.

Date of experience: January 29, 2026
Michigan
1 review
0 helpful votes
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Disappointed
January 29, 2026

You describe your services as building a website, that is not what you do

Date of experience: January 29, 2026
Texas
1 review
0 helpful votes
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Good but complicated
January 28, 2026

I didn't know that if I bought a domain from Namecheap and hosting elsewhere it would be soooo complicated. Nonetheless I got through it and it's all good! Thanks

Date of experience: January 28, 2026
Canada
1 review
0 helpful votes
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It was pretty hard
January 28, 2026

Was super hard to get my email and my website both work at same time every time I got one working the other one will go down so I get my email working and then my webpage will go to our website will go down and then I'll get website working in my email that's going on. I have to keep going in and changing the codes, so it was very hard and finally got working like two days ago both of them. But the price is right.

Date of experience: January 28, 2026
Ghana
1 review
0 helpful votes
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Superb and Quality with affordability
January 28, 2026

I like this hosting and very easy to use and trustworthy

Date of experience: January 28, 2026
India
1 review
0 helpful votes
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My experience is going good
January 27, 2026

I'm using my website I need more time to explore the tools and work of site
Thank you name cheap

Date of experience: January 27, 2026
Spain
1 review
0 helpful votes
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Cheap & Quality
January 27, 2026

It's been quite easy open my website, the ui interface to modify the content is a bit complex, but it's well documented, there's been an agent in live chat answering my questions, and support via email

Date of experience: January 22, 2026
KR
1 review
0 helpful votes
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Cheap and quick
January 27, 2026

Good ex. Good choice. Cheap price. I get to my domain.

Date of experience: January 28, 2026
Malaysia
1 review
0 helpful votes
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Great service, great value
January 27, 2026

Very happy with the service. Really easy to use interface. Service options are extensive, and at great value. Highly recommend to anyone, and do.

Date of experience: January 27, 2026
Qatar
1 review
0 helpful votes
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One of the Best
January 27, 2026

Everything was very smooth, easy to understand. I'm so excited

Date of experience: January 27, 2026
Nigeria
1 review
0 helpful votes
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Frustrating
January 26, 2026

I cant understand why all of a sudden i cant manage a domain i paid for

Date of experience: January 27, 2026
Canada
1 review
0 helpful votes
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Fast but its kind of weird that I have to click a link to confirm my order. And not login and verify my order. What if it was a fishing email? Bad things could happen

Date of experience: January 25, 2026
Argentina
1 review
0 helpful votes
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Está todo muy buen.
January 25, 2026

Logre hacer todo rápido y sencillamente.

Date of experience: January 25, 2026
Egypt
1 review
0 helpful votes
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Best Service
January 25, 2026

It my second experience with hosting services, i liked the service alot they provide and i hope it still the same in future

Date of experience: January 25, 2026
California
1 review
0 helpful votes
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Good Job to NameCheap
January 25, 2026

It was quick, fast, easy, and extremely easy to use!

Date of experience: January 24, 2026
Canada
1 review
0 helpful votes
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Highly Satisfied
January 24, 2026

Really easy payment, recieved my domain immediately, and using it since the date when I got it (i think it was 07.01.2026), thanks a lot for a beautiful service with the best prices among your competitors

Date of experience: January 24, 2026
Illinois
1 review
0 helpful votes
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Satek Enginnered Components
January 24, 2026

It took some time for my subscription to get newed. I was overbilled and I did not recieve notification of when the subscription expired

Date of experience: January 24, 2026
California
1 review
0 helpful votes
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Here is a handy, easy way to chat with the Namecheap support team.

To clarify your situation: you are trying to connect your custom domain to Sellfy, and their instructions are to add a CNAME record pointing to domains.sellfy.com. You are also asking if using www.flyforfuture.sellfy.com is the correct URL.

To assist you better, could you please confirm the following:
- What is your actual domain name registered with Namecheap? Is it flyforfuture.com or something else?
- Are you trying to set up your domain so that www.yourdomain.com (for example, www.flyforfuture.com) points to your Sellfy store?

Date of experience: January 23, 2026

From the business

Namecheap is a domain name registrar and web hosting company. We love our customers and thrive on making them happy.


namecheap.com
Founded in 2000
Los Angeles, CA, United States
+31