MyUSReviews 5,285

Darwin was especially helpful. The matter was quickly investigated and resolved. Each time I contact Myus, I receive prompt and efficient service.

Thank you Christian A. For prompt and relevant help when I failed to complete the information correctly. Excellent service, I can recommend MyUS to others who want a simple and efficient service to get goods from the United States delivered to the door.

I am just become a MyUS member. I had a lots of questions in my mind.
I contacted MyUS via online chat. Chat with Pedde Jeff D. Pedde Explain everything very good and simple. It is a prompt service and I was very happy and satisfied with the answers.

Thanks

Mehdi

Customer care is very helpful. They know the best answer for each question asked. Thnaks Abigael for your help today.

Was good your agent (abigael) was helpfull i was asking about my items and he/she help me i hope you be ganeras with hem/her and give hem samething for xmas to make hem happy even the good ppl in your company coz they diserv it :)

Kamal's services are greatKamal's services are greatKamal's services are greatKamal's services are greatKamal's services are greatKamal's services are greatKamal's services are greatKamal's services are great

Customer Service Departments everywhere should strive to follow Doniel Dean's excellent example in providing excellent service. I am was truly amazed at what he was able to do in resolving an issue with a package sent from China. Fantastic follow up!
Thank you.

Id been on the live chat most of the day trying to find solution to my problem but nobody else was able to help until I live chatted kamal and everything was handled pretty speedily and perfectly! He was Very knowledgeable and efficient! Perfect service. 100% rating 5 stars!

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Thanks Darwin for the quick action resolving my issue in "Action Required". Somehow it was stuck on that point.

After 10 days of creating the shipping request, The package was still not shipped out.

Chatted with "Abigael" and he got it processed immediately.

Like the way when you all Reply me specially for Kind regards, Some times I have problem with my package, All stuff helping me and tell me how to fix my mistake. LIKE THAT:)

THANKS.

The help was goood
The assistance was good
The cloud was clear we where high in the sky
Thank you myus

I had a difficulty in updating the prices of my packages but Marvie Angelo helped me, many thanks to him

It is those days that you knew you lost it and you pray you will fall into the hands to support you and that was " Abubaker"! I had lost my shipment because of a wrong suite number- went thru the live chat met Abubaker with the warm calm and reassurance from first chat i knew that the gentleman was pretty confident of himself to retrieve my lost item.
Minutes i got a message that the item is retrieved back to my new inbox

My concern was immediately addressed. Now I can start using myUS.com Lovely was helpful. Now I don't have a worry.

Fortunately, the package that was missing was delivered and that improves my experience with you and with the freight provider (DHL), which is very convenient for me.