MyUSReviews 5,285

I had questions about shipping packages to my country as I stumbled to your website and chatted with an employee named Louther he answered my question's nicely and i am glad I spoke with him. I will be signing up and doing some shipping soon. I can't wait to have my first experience with Myus.com...

Abigael agent answered me on the live chat, about my concerns with the tracking info of my package and the shipping carrier

Abigael located a package that was put in wrong suite, which i ordered during peak christmas time. Thank you again for your quick help on chat.

This man know is job, very great contact, with him. Each time I have a problem Kamal, resolve it for me.

Kamal assisted my problem.
I could report the problem about my package on hold and escalate the case.
I will wait for the answer 24-48 later.
Thank you!

Customer like myself, always seek to be help with issues that looks impossible but with a little help they get solved and become easy way out thanks to myus Professional workers like Mr. Abubaker. Thank you for one more issue resolved.

The website interface is smooth and easy
Online feedback is excellent, quick and efficient, thanks to Darwin!

It was very fast and clear information with Pedde Jeff D agent thanks for him. It's very helpful and awesome help.

Good response by Pedde Jeff D. Next time allow us to enter with options. Sometimes we may not enter 100 characters. Thanks n Rgfs.

Very good from the agent. A lot of time in the waiting line.
There would be great if the membership settings could be updated automatically, and a very good idea to have someone at the phone.

Servizio eccellente in tutto e per tutto. Veloci nelle spedizioni e nello stoccaggio dei prodotti, sicuramente riutilizzerò anche in futuro i loro servizi

Prompt reply from the service team, luke was very helpful with my questions. Thanks a lot!

Agent Pedde Jeff D. Was Great very helpful and Quick respond very helpful very helpful very helpful very helpful very helpful!

Thanks a lot

The agent has been very helpful and patient with my queries but the site took a lot of time to connect with the agent (more than 30 minutes wait time)
***** - 5 star for the agent but * - only 1 star for connectivity

I'm very satisfied with MyUS customer service. Spoke to Kamal. That's pleasure to talk to professionals and get your issue resolved promptly. Good customer service build a good picture of a company.

Despite some misunderstanding at start, Lovely was able to provide effective assistance with my case, and demonstrated sensitivity and care. Thank you.

Luke from MyUS Support was very helpful.
Missing product values were updated correctly and quickly.
Thank you.

If you need additional info, you get help within a few hours.
The feedback was very helpful, thanks especially to Fresha!

Thanks to Daniel 's quick response, we were able to smoothly return the items that can not be imported to Japan.