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MyUS has a rating of 3.7 stars from 5,285 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with MyUS most frequently mention customer service, live chat and many thanks. MyUS ranks 87th among Mail Forwarding sites.
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MyUs is the best for me and Abigael help me to me Thanks you and your personal helper are the best always providing the best service for your customers thanks
Since it was my first shipping experience using MyUS services, and had some questions, Pedde Jeff D. Was a great help to answers all my questions and concerns regarding the shipping...
Thanks
Memuna
Doniel Dean helped me in fast and effective way to make my shipment value clear. He also attached a paper to make it 100% clear.
I sent a request to apply discount, and Grace responded promptly. She forwarded my request to her supervisor, so I could receive the discount next day! Thank you so much!
Abigael Was great straight to the point, my question was answer in quick and polite way.
Outstanding!
Pedde Jeff D he was so friendlly, helpful and kind
I like myus a lot becuse thire customer service i hope that i can somthing good by rating
I have tried many fright forwarders before. The level of service that myus.com delivers is exceptional and industry leading. I am always excited when using their service. Their customer service representatives are always courteous and look after the clients. On my last request Marvie Angelo went beyond the call of duty. Hands down best fright forwarders.
I was having trouble verifying my credit card, however, Abigael gave me excellent service made sure everything was sorted
Kamal was extremely helpful and diligent, and provided me with the quality MyUS service I've gotten accustomed to.
I had a problem making shipping request and i had a live chat with person called Abubaker he was very professional and patient to listen to me and give me clear instructions and wait for me to do what he asked me and he didn't hang out till I confirmed to him that my problem were solved
Thank you Abubaker
Im happy my query is resolved with Talal. There was issue with the membership the same has been attended to & resolved within the time I expected
There is a bug in your sign up process which leads to the problem that I cant log in and I also cant reset my password. It took a while to explain why the standard procedure doesnt work but afterwards Zyrra acted fast and was always patient and friendly. Hopefully she is reporting the bug back to the QA Team, as well.
Abigael she is very good explaining for my questions fast and clear answer for me thank you very much
Thanks good experience with support and helpful, thank you for amazing support
Thanks good experience with support and helpful, thank you for amazing support
Abdulmajeed
Really helpful guys and friendly i asked him alot about my order and he answered all my questions professionally
I had to ship items that I bought from Amazon, and MyUs consolidated all the items in to one package and shipped it to Dubai. It reached me in three days! Every item was intact and in perfect condition. I appreciate their service. Wonderful job MyUs, please keep it up!
I find the service prompt and very dependable. My merchandise has always arrived in excellent condition and packaged well. Keep up the great work.
Great job! Use the services of the company since 2015. All at a very high level. Quickly, promptly and accurately. When ordering, I made a mistake, but the company quickly corrected. Thanks Fresha!)
Answer: You don't need to guess the weight of the item you want to purchase. The seller of the items should have the weight and with the use of the ship rate calculator, you can estimate the shipping cost without fear. http://www.myus.com/en/international-shipping-rates/.
Answer: We are located in Sarasota, Florida.
Answer: We are based out of Sarasota, Florida and all of our shipments are packed and shipped from our location. We currently do not do pick ups. You can learn more about our service here: https://www.myus.com/how-myus-works/. If you have any further questions feel free to contact us at [email protected] or go to our website to chat with a Live Chat Representative 24/7.
Answer: Micaela, it all depends on the rules in Peru. I'm a MyUS customer and one of the reasons I like their service is because they give me a discount on the shipping cost, each time. There's an option in your shipping settings where you can select 'label as gift', usually customs aren't charged on gift items. Maybe you should try that once. Works for me all the time. I hope someone from MyUS will respond to your question and give you a more satisfying answer. All the best.
Answer: Thank you, Mariam! We are always looking for new ways to help our customers, and we are testing a program that will eliminate dimensional weight from your shipping costs. Please keep an eye on your email for an announcement about this exciting program, as we hope to make it available later this year. Thank you for shipping with us!
Answer: We can receive and ship orders from Banana Republic.
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