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MyUS

3.7
myus.com

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MyUS Reviews Summary

MyUS has a rating of 3.7 stars from 5,285 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with MyUS most frequently mention customer service, live chat and many thanks. MyUS ranks 87th among Mail Forwarding sites.

service
711
value
617
shipping
554
returns
378
quality
559

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Ecuador
1 review
0 helpful votes
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Abigael is excellent helper
January 18, 2018

MyUs is the best for me and Abigael help me to me Thanks you and your personal helper are the best always providing the best service for your customers thanks

Date of experience: January 17, 2018
Canada
1 review
0 helpful votes
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Excellent
January 18, 2018

Since it was my first shipping experience using MyUS services, and had some questions, Pedde Jeff D. Was a great help to answers all my questions and concerns regarding the shipping...

Thanks
Memuna

Date of experience: January 17, 2018
Jordan
1 review
0 helpful votes
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Great help
January 18, 2018

Doniel Dean helped me in fast and effective way to make my shipment value clear. He also attached a paper to make it 100% clear.

Date of experience: January 17, 2018
Japan
1 review
0 helpful votes
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Thank you for explaining in detail!
January 18, 2018

I sent a request to apply discount, and Grace responded promptly. She forwarded my request to her supervisor, so I could receive the discount next day! Thank you so much!

Date of experience: January 17, 2018
Norway
1 review
0 helpful votes
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Outstanding!
January 18, 2018

Abigael Was great straight to the point, my question was answer in quick and polite way.
Outstanding!

Date of experience: January 17, 2018
Saudi Arabia
1 review
0 helpful votes
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Pedde Jeff D
January 18, 2018

Pedde Jeff D he was so friendlly, helpful and kind
I like myus a lot becuse thire customer service i hope that i can somthing good by rating

Date of experience: January 17, 2018
Nigeria
1 review
0 helpful votes
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EXCELLENT SERVICE
January 18, 2018

I have tried many fright forwarders before. The level of service that myus.com delivers is exceptional and industry leading. I am always excited when using their service. Their customer service representatives are always courteous and look after the clients. On my last request Marvie Angelo went beyond the call of duty. Hands down best fright forwarders.

Date of experience: January 17, 2018
South Africa
1 review
0 helpful votes
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Credit Card Verifications
January 18, 2018

I was having trouble verifying my credit card, however, Abigael gave me excellent service made sure everything was sorted

Date of experience: January 17, 2018
Qatar
1 review
0 helpful votes
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Excellent service by Kamal
January 18, 2018

Kamal was extremely helpful and diligent, and provided me with the quality MyUS service I've gotten accustomed to.

Date of experience: January 17, 2018
Iraq
1 review
0 helpful votes
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Good
January 18, 2018

Good service, well organised easy to use site, also site support is very good I was supported by Abubaker, he helped me solve my problem fast.

Date of experience: January 17, 2018
Kuwait
1 review
0 helpful votes
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Great assist
January 18, 2018

I had a problem making shipping request and i had a live chat with person called Abubaker he was very professional and patient to listen to me and give me clear instructions and wait for me to do what he asked me and he didn't hang out till I confirmed to him that my problem were solved

Thank you Abubaker

Date of experience: January 16, 2018
India
1 review
0 helpful votes
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Query resolved
January 18, 2018

Im happy my query is resolved with Talal. There was issue with the membership the same has been attended to & resolved within the time I expected

Date of experience: January 16, 2018
Thailand
1 review
0 helpful votes
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There is a bug in your sign up process which leads to the problem that I cant log in and I also cant reset my password. It took a while to explain why the standard procedure doesnt work but afterwards Zyrra acted fast and was always patient and friendly. Hopefully she is reporting the bug back to the QA Team, as well.

Date of experience: January 16, 2018
Kuwait
1 review
0 helpful votes
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Abigael good agent
January 17, 2018

Abigael she is very good explaining for my questions fast and clear answer for me thank you very much

Date of experience: January 16, 2018
Saudi Arabia
1 review
0 helpful votes
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Thanks Abagial
January 17, 2018

Thanks good experience with support and helpful, thank you for amazing support
Thanks good experience with support and helpful, thank you for amazing support
Abdulmajeed

Date of experience: January 16, 2018
Kuwait
1 review
0 helpful votes
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Awesome helpful
January 17, 2018

Really helpful guys and friendly i asked him alot about my order and he answered all my questions professionally

Date of experience: January 16, 2018
Ethiopia
1 review
0 helpful votes
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I had to ship items that I bought from Amazon, and MyUs consolidated all the items in to one package and shipped it to Dubai. It reached me in three days! Every item was intact and in perfect condition. I appreciate their service. Wonderful job MyUs, please keep it up!

Date of experience: January 16, 2018
Illinois
1 review
0 helpful votes
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I find the service prompt and very dependable. My merchandise has always arrived in excellent condition and packaged well. Keep up the great work.

Date of experience: January 16, 2018
Latvia
1 review
0 helpful votes
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Very good
January 17, 2018

Great job! Use the services of the company since 2015. All at a very high level. Quickly, promptly and accurately. When ordering, I made a mistake, but the company quickly corrected. Thanks Fresha!)

Date of experience: January 15, 2018
Australia
1 review
0 helpful votes
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Luke
January 17, 2018

Excellent Service and immediate response to query. Very professional and friendly conduct. Answered my query and resolved my problem.

Date of experience: January 15, 2018