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MyUS Reviews Summary
MyUS has a rating of 3.7 stars from 5,285 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with MyUS most frequently mention customer service, live chat and many thanks. MyUS ranks 87th among Mail Forwarding sites.
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I requested the time of my shipment request and the Customer Service Representative, named Jessica answered me very promptly and also in an extremely friendly manner and gave me concise and clear explanation to my query.
She's a very helpful and patient
Her name is Jessica
I was recently helped by a CSR named Angel.
She really made my day.
Not only was she friendly and polite, but what I appreciated most was her willingness to go above and beyond to help me. She seems sincere which I also appreciate. I generally have great experiences with the reps at myus.com but Angel has to be one of the best that I have dealt with. I am really hoping that with her help my issue is able to be resolved. But even if it is not I just appreciate her willing to try.
I hope that her managers/team leads can see that they have an employee here that should be appreciated and praised for the quality of service that they provide.
Angel has helped make what would have been a stressful situation much less.
So a big thank you goes out to her.
This was my first shipment, and I was very satisfied with the delivery time. I was pleasantly surprised, since I was rather skeptical at first.
So far so good Angel was ace helped me promptly efficiently and friendly. Stay tuned
The agent i spoke with name Angel. She really was an angel. Helpfull fast responding and talented.it is 2.30 a. M in my country and was really happy to find someone to chat about the problem i had.
I'd like to thank Angel for supporting me with an issue I had! You've been a great help.
The agent who answered me was very clear in her explanation and I could solve my issue.
Thanks Jessica
Jessica helped me realy great.
It was good to follow for me what was happening.
I come from the netherlands and it was a very good suppport.
Thank you very much Jessica
This past week I had an unusually late salary payment from my employer and so my usual monthly shipment had to be delayed by several days. My MyUS customer service representatives Angel and May helped me by extending a shipping discount and issuing a waiver for storage fees that started to accrue. They were friendly and professional. I'm so grateful for their understanding and assistance.
I requested to renew my account in addition to have the benefit of ADSLGate membership. Jessica helped me with that, and explained why I didn't have the VISA discount with some of my past orders.
Angel assisted me very promptly and efficiently. The service at MyUS is excellent.
I got my first shipment yesterday and I'm quite surprised at the speed and quality of service. I hope it keeps getting better.
I even went ahead and left a review on my site also. Feel free to check it out: MyUS.com Review: Fast International Shipping From The US - http://www.patchworkoftips.com/myus-com-review/4453/
Thanks :)
Excellent and quick response from Jessica on MyUS live chat. Zero wait time and got exactly what I asked for.
I had so many questions to ask before and after my registration. I first spoke to May, Teresa, Kelly, and Jassica (I hope I did not forget anyone). They all were so helpful and friendly. Even though I might be bit hard to handle as a customer with no knowledge at all regarding couriers and shipping. Etc but these people were very nice and answered all my questions completely. Thank you so much guys. I will keep this link with me to rate future customer service staff (Jassica is the only one who provided me with this link)
Thank you and we kindly guidance.
Thank you Jessica.
I found in MyUS the answer to my needs... can shop US items online and have them delivered anywhere i want, when i want.
Very efficient Service
Recommend!
The attendant Jessica provided me with all information I needed about the subject mentioned above
Hi there,
I would like to thanks Jessica she was helpful and she communicates very well with me
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
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