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MyUS

3.7
myus.com

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MyUS Reviews Summary

MyUS has a rating of 3.7 stars from 5,285 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with MyUS most frequently mention customer service, live chat and many thanks. MyUS ranks 87th among Mail Forwarding sites.

service
711
value
617
shipping
554
returns
378
quality
559

We monitor reviews for authenticity

RU
1 review
0 helpful votes
Follow Mikhail Z.
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Great service and great support
March 26, 2016

Got situation when my package was selected for aditional inspection. My request to expedite had been treated very prompt manner by Angel. Do recommend MyUS service to my friens.

Date of experience: March 23, 2016
Saudi Arabia
1 review
0 helpful votes
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Myus
March 25, 2016

I have been with myus 3 years,, love them they are excellent and the best in packaging and delivery

Date of experience: March 22, 2016
Portugal
1 review
0 helpful votes
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Great customer Service!
March 25, 2016

Great customer service. Fast response form the CS representative (Mr. Tyler M.) and it's determination to handle with my issue.

A great Company has to have the best team.

Thanks, MYUS.

Date of experience: March 21, 2016
Saudi Arabia
1 review
0 helpful votes
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.
March 21, 2016

Mr. Angel helped me in professional way and finish my problem in short time
Best regards

Date of experience: March 18, 2016
Australia
1 review
1 helpful vote
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Friendly, helpful and efficient.
March 21, 2016

Angel fixed my problem in no time. A pleasure to deal with.

Date of experience: March 18, 2016
Malaysia
1 review
1 helpful vote
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MyUS Live chat support by Angel
March 21, 2016

Excellent customer service! Agent was very polite and provided quick and clear answers.
Agent name- Angel.

Date of experience: March 18, 2016
GB
1 review
0 helpful votes
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Quick and painless
March 21, 2016

I asked Angel to close my account as I no longer need it and she did it straight away without trying to convince me to stay with them. Thanks.

Date of experience: March 18, 2016
Australia
1 review
0 helpful votes
Follow Frankie M.
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Awesome service
March 21, 2016

Jess answered all my questions and more. Great service, she had to look things up and get back to me and she helped me resolve my issues

Date of experience: March 18, 2016
TC
1 review
1 helpful vote
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Tyler M
March 20, 2016

Tyler was exceptionally helpful! He made sure that I got my package with as little hassle as possible and remained very courteous. Tyler, You Rock! Thank you for being you :)

Date of experience: March 17, 2016
Morocco
1 review
2 helpful votes
Follow salaheddine b.
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Many thanks for Jessica Carly and all MYUS workers its great service what you are providing for us
MYUS its WEBSITE BUSINESS that I love!

Date of experience: March 17, 2016
BN
1 review
1 helpful vote
Follow Alicia A.
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Package sent to wrong address
March 20, 2016

I contact myus via chat as I received the shipment from DHL and the address was not correct. Tyler M, was very helpfull and he review the details of the shipment and the city need to be change, so he will contact the carrier to make the appropriate changes.

Tyler M, thank you.

Date of experience: March 17, 2016
Angola
1 review
1 helpful vote
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Customer satisfaction
March 20, 2016

I have no complains, MyUS for us (Angolan customers) is the best option we have to facilitate our online shopping in USA.

Thanks Tyler M for the great support provided today through "MyUS Live Chat Support"

Date of experience: March 17, 2016
Sweden
1 review
0 helpful votes
Follow Mattias S.
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I have hade alot of problems with the package but tyler fixed it and was really calm even when i was not so nice =P
Great cutstomer service! Thanx Tyler M

Date of experience: March 17, 2016
Oman
1 review
0 helpful votes
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Thanks TM
March 20, 2016

Tyler M assist me very well, and his had a good knowledge about my issues.
Thank you all.

Date of experience: March 17, 2016
Saudi Arabia
1 review
0 helpful votes
Follow fahad a.
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Nice chat
March 20, 2016

Tyler M has helped me understand the subject and was tactless in Haditha and treated

Date of experience: March 17, 2016
Saudi Arabia
1 review
0 helpful votes
Follow Abdullah A.
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Thank you for support Angel
March 20, 2016

I really appreciated Angel for solve my problem and quick respond with my problem. Really i will continue with myus always because good customer service.

Thank you again for Angel and myus customer service.
Regards
Abdullah Al-Dossary
Suite 606-987

Date of experience: March 17, 2016
Czechia
1 review
0 helpful votes
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Thank you very much Mr. Tyler!
March 19, 2016

Mr. Tyler helped me very much! He answered me all my questions!

Date of experience: March 16, 2016
Australia
3 reviews
0 helpful votes
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BRILLIANT... FIVE STAR SERVICE...
March 19, 2016

ONE TYPES A QUESTION, ENGAGES IN A CIGARETTE, RETURN EMAIL ARRIVES, WITH ONES QUERY. THATS SERVICE. 5 STARS...

Date of experience: March 16, 2016
Iraq
1 review
0 helpful votes
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Great service
March 19, 2016

I have some problems in my packages and when i try to fix the problem find Teresa in chat services highly recommended for assistance she is very kind woman

Date of experience: March 16, 2016
Saudi Arabia
1 review
0 helpful votes
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Fast chat response
March 19, 2016

Just signed up with myUs.com. Had a few questions about my membership and the agent (Angel) replied patiently to each of my queries. Hope that the actual shipping process will be as pleasant as the signup one.

Date of experience: March 16, 2016