logo

MyUS

Check out our latest communities fighting
AI scams on Reddit and Facebook

This website seems to be closed. Find similar businesses

MyUS

3.7
myus.com

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

MyUS Reviews Summary

MyUS has a rating of 3.7 stars from 5,285 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with MyUS most frequently mention customer service, live chat and many thanks. MyUS ranks 86th among Mail Forwarding sites.

service
711
value
617
shipping
554
returns
378
quality
559

We monitor reviews for authenticity

Greece
1 review
0 helpful votes
Follow Zisos K.
Unfollow Zisos K.
Share Review
Report Review

Request to update value of parcel
November 14, 2017

I was served by Kamal.
He was very helpful, but was unable to update the values. Due to high value, he had to escalate it to someone else.

He has done everyjthing that was possible.
Thanks to Kamal!

Date of experience: November 13, 2017
Delaware
1 review
0 helpful votes
Follow Cheghe C.
Unfollow Cheghe C.
Share Review
Report Review

My chat with agent Kamal
November 14, 2017

Agent was knowledgeable and answered all my questions satisfactorily. I am very pleased to have communicated with agent Kamal!

Date of experience: November 13, 2017
Iceland
1 review
0 helpful votes
Follow nanna g.
Unfollow nanna g.
Share Review
Report Review

Very nice service
November 14, 2017

I was having trouble finding out my tracking number and if it had shipped out and the agent assigned to me Amor was a delight to talk to and answered very quickly!

Date of experience: November 13, 2017
India
1 review
0 helpful votes
Follow Fazal R.
Unfollow Fazal R.
Share Review
Report Review

Membership payment issues
November 14, 2017

Very good customer service. Ms Lovely assisted me in the process very well. Swift replies, fast resolution and the best shipping consolidation site i have ever used. Trustworthy website.

Date of experience: November 13, 2017
Saudi Arabia
1 review
0 helpful votes
Follow Rakha A.
Unfollow Rakha A.
Share Review
Report Review

Christian A. Responded and replied my email so quickly; so I am convinced, satisfied and happy; I am really so; and I am so to be a customer for " MyUs " for ever.

Date of experience: November 13, 2017
CD
1 review
0 helpful votes
Follow Alex N.
Unfollow Alex N.
Share Review
Report Review

Very useful and direct
November 14, 2017

Lovely responded to all my concerns as its my first MyUS shipment. I now know whatnI was asking for and I can say Im cool like the Donald Trump

Date of experience: November 13, 2017
Angola
1 review
0 helpful votes
Follow Antonio S.
Unfollow Antonio S.
Share Review
Report Review

Abandon my package
November 14, 2017

Very good experience. Very well attended by Lovely. She explained me that I can request to have my Package Support Team abandon and discard my package through my Suite,

Date of experience: November 13, 2017
Kuwait
1 review
0 helpful votes
Follow abdelrahman a.
Unfollow abdelrahman a.
Share Review
Report Review

Life saver
November 13, 2017

I had a problem with shipment and was solved smoothly by mr beryl grace he is a gentleman and very kind i was very confused but he put everything in the right track thank you

Date of experience: November 11, 2017
Switzerland
1 review
0 helpful votes
Follow Regina S.
Unfollow Regina S.
Share Review
Report Review

Happy
November 13, 2017

Competent and quick: Pedde Jeff D. Helped me reviewing the package which I needed to be shipped quickly and how to select the right shipping preferences

Date of experience: November 11, 2017
Saudi Arabia
1 review
0 helpful votes
Follow Khalid a.
Unfollow Khalid a.
Share Review
Report Review

Luke was helped me
November 13, 2017

Nice person helped me thank you luke, you helped me to ship with MyUs.
Thank you Luke Thank you MyUs

Date of experience: November 11, 2017
Germany
1 review
0 helpful votes
Follow Joerg K.
Unfollow Joerg K.
Share Review
Report Review

Great support
November 13, 2017

Pede Jeff provides an outstanding service. I love doing business with MyUS. We use MyUS to collect packages to import collectors items bulk to Germany. It works like a charm and saves us much money on shipping.

Date of experience: November 11, 2017
Iraq
1 review
0 helpful votes
Follow jamal a.
Unfollow jamal a.
Share Review
Report Review

Good experience with an agent
November 13, 2017

I liked the agent "Pedde Jeff D." he was fast and explained my issue in detail and managed to solve my issue for my like

Date of experience: November 11, 2017
CD
1 review
0 helpful votes
Follow Roland M.
Unfollow Roland M.
Share Review
Report Review

Correct value for the package
November 13, 2017

I had not correctly mentioned the amount to be declored for my package and Doniel Dean helped me fix the problem. I thank him because he did it one day, which is not really a day's work. Thank you Doniel Dean

Date of experience: November 11, 2017
Israel
1 review
0 helpful votes
Follow abed t.
Unfollow abed t.
Share Review
Report Review

Couldn't add credit cRD
November 13, 2017

I can't believe how fast he solved it, Abubaker your a legend, he said that he will fix it and letrraly in 20 seconds, it was fixed thanks a lot for your time, Abubaker and you encouraged me to use this web for the future and when i get any problem i will head to the live chat.
Abed tork

Date of experience: November 11, 2017
Australia
1 review
0 helpful votes
Follow David W.
Unfollow David W.
Share Review
Report Review

Could not be more helpful
November 13, 2017

Great company to deal. Had a particularly helpful encounter with Colleen Anne C, who made sure I was getting the most out of my membership.

Date of experience: November 10, 2017
AE
1 review
0 helpful votes
Follow omar o.
Unfollow omar o.
Share Review
Report Review

Great customer service.
November 13, 2017

Thanks to Abubaker fo helping me with my issue, he took time and checked the items I want to buy, I'm really glad I choose myus.com.

Date of experience: November 10, 2017
Iraq
1 review
0 helpful votes
Follow mazin a.
Unfollow mazin a.
Share Review
Report Review

Abu Bakr
November 13, 2017

Abu Bakr is a wonderful man and distinguished all members of your company distinct and happy to deal with you and I promise you ten stars greetings to Abu Bakr and all the work of this company

Date of experience: November 10, 2017
Canada
1 review
0 helpful votes
Follow Renee B.
Unfollow Renee B.
Share Review
Report Review

Excellent customer service
November 13, 2017

I had to email customer service due to a problem I was having verifying credit card information. Beryl responded, fixed my issue so promptly and efficiently I was very impressed.

Date of experience: November 10, 2017
Iraq
1 review
0 helpful votes
Follow Salam M.
Unfollow Salam M.
Share Review
Report Review

Louther was great and helpful
November 13, 2017

The address was cut and I couldnt register in the site. And I was helped and told me to register first then and edit the address

Date of experience: November 10, 2017
Saudi Arabia
1 review
0 helpful votes
Follow Hasan J.
Unfollow Hasan J.
Share Review
Report Review

Helpful
November 12, 2017

Finally someone who actually solves problems
Quick response and effectively

All thanks to Beryl Grace.

Date of experience: November 10, 2017