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From the business
Mytrip.com is an online travel agency, where you can book flight tickets, find hotel and rent a car all over the world. Moreover you can find useful information about flights, airlines and most popular destinations in Europe!
MyTrip Reviews Summary
The company has garnered a mixed reputation among customers, with positive feedback highlighting its affordability, ease of use, and efficient booking process. Many users appreciate the clear information provided about ticket inclusions and the ability to compare prices. However, significant concerns have been raised regarding hidden fees, unexpected price increases during the booking process, and inadequate customer support. Issues with flight changes, refunds, and ineffective communication have also contributed to dissatisfaction. Overall, while the company offers competitive pricing, its customer service approach appears to require improvement to enhance user experience and trust.
This summary is generated by AI, based on text from customer reviews
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You try too hard to add on extras. The entire ordeal is tedious and makes you look desperate for money.
Continuously impressed with the flight options put together, the accuracy of them when checking with the carrier, and the ease of use. I am a MyTrip user for life
Easy booking and ticket with good price.Will recommended my trip to friend and family
What a great site. Easy, fast and cuts out all the searching for great deals. I was able to book the trip at the best price and it search all the airlines for me. I put in my departure and my arrival cities, done for me! I will absolutely use again, if you don't mind the layover. I was having a hard time booking my destination for under $400, I paid $195.
Excellent, fast, and economical. It is very clear and straightforward.
I bought a flight on my trip because I thought the 24 hour cancellation sounded great because I wanted a day to confirm my plans. Unexpectedly I realized I was unable to take the flight I had bought, but luckily I had 24 hours right? Not really, i called my trip that next night because I got off work late but with hours left to cancel. The women I spoke to told me even though I was within the timeframe she could not cancel my flight. When I asked to speaker with a manager she said there was not one available but I could schedule a call for the morning. I was worried because that would be to late. I got off the phone with her very worried I was going to unable to cancel. Than I decided to call one more time the first woman I spoke to was in the Philippines, the second one was in India both were kind but neither one appeared to be fully trained in the company they worked for and they were very hard to understand. Both kept me on hold for almost an hour. But finally after being on the phone for hours the second woman was able to cancel my flight but it was a huge headache.
This site is amazing love using them! I had a great experience.
The confirmation email don't have the reservation code for the airline. Can't check the ticket on the airline app. The order number is not valid for the airline
Best pricing that I found out of all the websites! Thank you!
It was a quick process in booking my trip, no hassle and no lagging in the system
Too much messing around with options trying to get you to make an error, costing more money. Make it easy with none of the nonsense
Somewhat deceptive, but good prices overall. Will know when the trip comes.
The app was user friendly and very simple to use. Especially for the the early 2 or 3 am flight booking. Great price and quick response.
EXCELENTE LA ATENCIÓN LUEGO DE LA COMPRA, TODO COMO SE PACTO.
Easy and precise
I am happy with your website
Keep it up
Every little thing cost money, I have to click zirillion times to not to add this not to add to that, it is so confusing and so easy to make a mistake. Sorry but your site is not user friendly and it seems like trying to milk your customer until the last second of the check out.
It was fast and easy with lots of choices. I will see how it actually works.
I really like my trip. I find them to be reliable and smooth :)
Overall experience was good they seem reliable however sometimes when it comes to pay it will just load and load. Good service would recommend
The site was terrible to use, too many add on questions, and my bookings failed the first 3 times I tried to book.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members