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From the business
Mytrip.com is an online travel agency, where you can book flight tickets, find hotel and rent a car all over the world. Moreover you can find useful information about flights, airlines and most popular destinations in Europe!
MyTrip Reviews Summary
The company has garnered a mixed reputation among customers, with positive feedback highlighting its affordability, ease of use, and efficient booking process. Many users appreciate the clear information provided about ticket inclusions and the ability to compare prices. However, significant concerns have been raised regarding hidden fees, unexpected price increases during the booking process, and inadequate customer support. Issues with flight changes, refunds, and ineffective communication have also contributed to dissatisfaction. Overall, while the company offers competitive pricing, its customer service approach appears to require improvement to enhance user experience and trust.
This summary is generated by AI, based on text from customer reviews
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It is not okay to give a final price, and then when you check out the price goes up, for high demand on this flight. That price should have been said at the begining of the transaction. I am trying to get a ticket to a funeral on the island, and you have surprise fees added at the end of this traansaction
Well explained clear but price went UP SEVERAL HUNDRED after they gave me a final cost and i had put my card info in
AT check out my price change by $91 due to "demand". There is no proof or evidence of this while booking.
The price went up €95 in 1 second. Excuse was because of high demand for that flight. It's 02:25. Everyone is sleeping. It was like stealing in a split second. I have never experienced anything like it. The worst experience I have had booking a flight. I hope I never have to use MyTrip ever again. Ripped off in a split second. Very angry & not happy at all right now!
Great rates, variety of flight options, easy-to-use website.
MyTrip has good fares and is easy to useBased on my experience, I would recommend it.
Returning travels, for accurate responsible travel agent. It was quick, accurate and reliable. Thank you so much. I will book again from you.
Easy to book your travel but the fact that you have to pay additional money to have your booking sent to your phone app is not efficient for either the traveler or the airline.
Everything is clear and easy to navigate through. Thank you.
It was alright, I didn't agree with the fact that I had to choose a sit to finalize the request otherwise it wouldn't complete it.
I got a little annoyed when I had to click no 15 times for extra service and fees but not as annoyed as I was when I had entered all my payment information and hit what I thought was my final confirmation just to be told that ny 700 dollar tickets had increased with another 80 what a spam
Easy fast accurate. Will book again in the future. Thanks
The prices were reasonable and you can choose from plenty of options. Thanks for your help!
Absolutely absurd. Name is JeSsica, mis typed as JeAsica.
Agent would not fix the typo. They also said a passport was REQUIRED to travel.
I informed them that a driver's license is all that is needed before May 2025.
Clearly the agent isn't trained well if they aren't even knowledgeable about basic travel documents
Great Service! I would book with My Trip Again! Thanks!
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members