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MyTAXPrepOffice

4.7

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From the business

Power your professional tax preparation business with functionality, accuracy, and ease, all for an affordable price. With no networking or downloads, our cloud-based technology allows you to prepare returns anywhere, at any time, on any device. Enjoy a flexible and cost-effective solution for your business. Spending money on unnecessary hardware is over. Working from anywhere means no longer having to invest in utilities, IT staff, or office space to grow your business.

Looking for Lower Fees? You've come to the right place!

• $15 Bank Product Fee
• $1 Remote Signature ID Verification
• 15% Administration Fee for Add on Fees
• NO OTHER FEES!

Powerful productivity tools included with our plans:

· Unlimited tax preparation
· Free unlimited e-filing
· Federal and all states
· Integrated bank products
· Client portal with a personalized link
· Remote signatures
· Individual and business returns
· 1065, 1120, 1...


mytaxprepoffice.com
Cheyenne, WY, United States
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MyTAXPrepOffice Reviews Summary

My Tax Prep Office enjoys a strong reputation for its customer service and user-friendly software, with many clients praising the staff's patience, attentiveness, and bilingual support. Customers appreciate the detailed explanations provided during training sessions and the overall value of the software compared to competitors. However, some concerns were raised regarding communication about IRS payment statuses and the need for more proactive updates. Overall, the sentiment reflects high customer satisfaction, with a commitment to continuous improvement and responsiveness to user feedback.

This summary is generated by AI, based on text from customer reviews

service
139
value
134
shipping
52
returns
54
quality
126
This company responds to reviews on average within 0 days

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Kentucky
1 review
0 helpful votes
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Great company
February 15, 2026

Have been with for several years and they are easy to work with.

Date of experience: February 5, 2026
Florida
1 review
0 helpful votes
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Excelent program
February 15, 2026

It is easy to learn with this program is more organizer to find your client

Date of experience: February 5, 2026
Louisiana
1 review
0 helpful votes
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SALES REP BAILEY
February 15, 2026

BAILEY IS AMAZING, SHE WAS I GUESS SALES REP. VERY INFORMATIVE, GRAVE DETAILED INSTRUCTION. PPL LIKE HER MAKE MY WORLD GO ROUND.

Date of experience: February 4, 2026
Arizona
1 review
0 helpful votes
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SERVICIO AL CLIENTE
February 14, 2026

La anteciòn es muy buena, ràpda y personalizada.

Date of experience: February 4, 2026
California
1 review
0 helpful votes
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EXELENTE ME GUSTO
February 14, 2026

MUY BUENA ATENCION, JORDANO ES EXELENTE EN SU TRABAJO

Date of experience: February 4, 2026
New Jersey
1 review
0 helpful votes
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General Feedback
February 14, 2026

The software has a lot of limitations that I am not happy with. Trying to navigate around the shortfalls has been a significant time drain. Otherwise a lot of the features have been getting better but certainly need more improvements to compete with other software packages.

Date of experience: February 4, 2026
Utah
1 review
0 helpful votes
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EXCELENTE ATENCION!
February 14, 2026

A parte de todas las bondades del programa, lo que mas me gusto es que no me han dejado sola aprendiendo del sistema, el soporte tecnico excelente desde el dia cero, si porque antes de adquirir el programa fueron bien atentos y amables. Lo recomiendo al 100%.

Date of experience: February 4, 2026
Florida
1 review
0 helpful votes
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Excelente Programa
February 14, 2026

Enriquecedora muy buena y muy buenos instructores

Date of experience: February 3, 2026
Georgia
1 review
0 helpful votes
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SOPORTE TÉCNICO
February 13, 2026

YORDANO CEPEDA, EL ASESOR QUE ME ATENDIÓ EL REQUERIMIENTO, FUE EFICIENTE Y ACERTIVO, LA COMUNICACIÓN ES MUY RÁPIDA

Date of experience: February 3, 2026
New York
1 review
0 helpful votes
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Very Easy to Use Software
February 13, 2026

Switched from a different Tax provider as this is much more modernized solution: always updated with no need for manual updates, e-signatures included, clients can upload their info into the portal, pay online for the services as well. Great!

Date of experience: February 3, 2026
Tennessee
1 review
0 helpful votes
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Facil uso todss las herramientas estan a la mano inteligente uso de la AI plataforma muy completa la atencion de Rafael sobresaliente

Date of experience: February 2, 2026
Florida
1 review
0 helpful votes
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Perfecto la atención de la señorita Lida fue excelente y tuvo mucha calma para atenderme

Date of experience: February 2, 2026
Kentucky
1 review
0 helpful votes
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La atención por parte del equipo de MyTaxProOffice es muy profesional y siempre disponible para resolver dudas. El software permite ingresar todos los formularios, incluyendo 1099-NEC, 1099-K, 1095-A y muchos más, de manera clara y confiable. Me facilita mucho preparar declaraciones complejas y mantener todo organizado para mis clientes. ¡Altamente recomendable!

Date of experience: February 2, 2026
New Jersey
1 review
0 helpful votes
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Muy satisfecho. Excelente servicio
February 12, 2026

Excelente atención y resultados positivos. No me arrepiento de adquirir este software, la persona que nos atendió es muy profesional, se nota que domina el tema y me sentí bien satisfecho con su explicación..

Date of experience: February 2, 2026
New York
1 review
0 helpful votes
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Training and Program Experience
February 10, 2026

Licelott was fantastic. She went over everything with me, and I'm very satisfied with her performance. I hope when I call back, I can hear her again because she was very knowledgeable. The Program itself is very user-friendly, and because of Licelott's help, I feel like I'm ahead of the game. Thank you

Date of experience: January 30, 2026
Ohio
1 review
0 helpful votes
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Training and system set up
February 9, 2026

Licelott Soto is the very considerable and patient person i have ever met. She is very experiece with the products by guiding me through all. I love this product and belive it will be great tax season.

Date of experience: January 30, 2026
Massachusetts
1 review
0 helpful votes
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REGARDING TO JORDANO
February 9, 2026

MR JORDANO WAS ONE OF MY TRAINER IN MY TAXPREP SOFTWARE. JORDANO DID AN EXCELLENT JOB ABOVE AND BEYOND. I HOPE THIS KIND OF PERSON SHOULD BE PUT IN A HIGH MANAGEMENT AND SHOULD NOT BE LET IN THE TAIL OF THE COMPANY.
I HOPE AS A CLIENT OF THE COMPANY JORDANO DESERVE HIGH RISE AND HONOR WITHIN THE MANAGEMENT. ALSO THE SOFTWARE WAS WONDERFUL AND EASY TO UNDERSTAND. TOGETHER WE RISE IN THE SHINING HILL

Date of experience: January 30, 2026
New York
1 review
0 helpful votes
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MyTaxPrep Review
February 8, 2026

So far, my experience with MyTaxPrep has been very positive. The one-on-one training was excellent, every question I had was answered promptly, and the software has worked smoothly without any issues.

Date of experience: January 29, 2026
North Carolina
1 review
0 helpful votes
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Saved the Day
February 7, 2026

Had a client with differential Care the Button was not calulating, call in on the 27th no one could figue it out, and chase ext 742 solved my problem. Great asset to your company

Betty hyman
Harlow Tax Service

Date of experience: January 28, 2026
Michigan
1 review
0 helpful votes
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Excelente servicio al cliente
February 6, 2026

Para mi fue muy productiva la asesoría de Sr, Jordano Cepeda en cuanto a como funciona el sistema,
Tuvo la paciencia para contestar todas las preguntas y dudas que tenia, He trabajado con este sistema desde el 2025 y me parece muy agradable y muy fácil de manejar. Lo recomiendo 100%. Además la atención al cliente es excelente y están a la disposición cada vez que los necesitas.

Date of experience: January 27, 2026