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MyTAXPrepOffice

4.7

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From the business

Power your professional tax preparation business with functionality, accuracy, and ease, all for an affordable price. With no networking or downloads, our cloud-based technology allows you to prepare returns anywhere, at any time, on any device. Enjoy a flexible and cost-effective solution for your business. Spending money on unnecessary hardware is over. Working from anywhere means no longer having to invest in utilities, IT staff, or office space to grow your business.

Looking for Lower Fees? You've come to the right place!

• $15 Bank Product Fee
• $1 Remote Signature ID Verification
• 15% Administration Fee for Add on Fees
• NO OTHER FEES!

Powerful productivity tools included with our plans:

· Unlimited tax preparation
· Free unlimited e-filing
· Federal and all states
· Integrated bank products
· Client portal with a personalized link
· Remote signatures
· Individual and business returns
· 1065, 1120, 1...


mytaxprepoffice.com
Cheyenne, WY, United States
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MyTAXPrepOffice Reviews Summary

My Tax Prep Office enjoys a strong reputation for its customer service and user-friendly software, with many clients praising the staff's patience, attentiveness, and bilingual support. Customers appreciate the detailed explanations provided during training sessions and the overall value of the software compared to competitors. However, some concerns were raised regarding communication about IRS payment statuses and the need for more proactive updates. Overall, the sentiment reflects high customer satisfaction, with a commitment to continuous improvement and responsiveness to user feedback.

This summary is generated by AI, based on text from customer reviews

service
139
value
134
shipping
52
returns
54
quality
126
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California
1 review
0 helpful votes
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A great partner!
January 20, 2026

I have been using MyTAXPrepOffice for the past five years, and it has been a great partner to my business. The program is easy to use, it has a lot of great features that save time and money, like free electronic signature, "mytaxportal" for clients to upload documents.

Date of experience: January 10, 2026
Colorado
1 review
0 helpful votes
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Great eplanations
January 19, 2026

Everyone has been helpful. They explained everything in great detail. Allows answered my questions and they are very nice.

Date of experience: January 9, 2026
New York
1 review
0 helpful votes
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Excellent Trainer. Highly recommended
January 18, 2026

Great Training experience. Very Professional, Organized and knowledgeable.

Date of experience: January 8, 2026
Texas
1 review
0 helpful votes
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Backgrouds
January 17, 2026

I just which to be able to change the back ground color like crosslink to be completely satisfied and to see the forms similars to crosslink or have more choices over all is very good program

Date of experience: January 7, 2026
California
1 review
0 helpful votes
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I have been using MyTAXPrepOffice for two seasons now and have been able to file returns in prior years, as well as convert returns from my other software. Their support team is always available and extremely helpful. Navigation is simple and with unlimited filings I don't have to be concerned with costs other than the subscription, which offers multi-state filings also at no additional charge. As long as I am preparing returns I will use this software.

Date of experience: January 6, 2026
Georgia
1 review
0 helpful votes
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Owner / Tax Consultant
January 16, 2026

I have worked with several different software programs and found that MyTaxPrep to be user friendly and a cost competitive software which has features that cover individual, business, and corporate tax returns that can handle various client needs. The customer service is knowledgeable and can handle most inquiries in regards to the software and are also open to suggestions for any improvements. We must all keep in mind when utilizing any type of tax software that the answers to actual tax related questions must be directed IRS.

Date of experience: January 6, 2026
Massachusetts
1 review
0 helpful votes
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I'm the business owner
January 15, 2026

Well w stress in everyone's life along w no one is walking a mile in another's shoes, ppl can come off grumpy, so if I came off "unlady like' I deeply apologize, But a Refreal who was on the phone w me was So kind & patient, I kept saying "for him to put up w me He deserves a raise.

Date of experience: January 5, 2026
Oregon
1 review
0 helpful votes
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MyTaxPrepOffice
January 14, 2026

The program, the online help resources, the IT specialist have all been fantastic to work with over the years. I especially like the online platform, where it is accessible to me where ever I am, including on my phone.

Date of experience: January 3, 2026
Florida
1 review
0 helpful votes
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Excelente experiencia de aprendizaje
January 10, 2026

Excelente training, bastante completo y centrado en los requrimientos basicos para el adecuado manejo del sistema.

Date of experience: December 30, 2025
Florida
1 review
0 helpful votes
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Excelente training
January 8, 2026

Excelente la explicacion de jorge al presentarme el programa, tocando cada punto y aclarando cada duda.

Date of experience: December 29, 2025
California
1 review
0 helpful votes
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My Tax Prep Office
January 3, 2026

This will be my tenth year using My Tax Prep Office. The app carries all the states for no extra charge and you can print or email with no extra charges. Tech support is great. My questions are answered within two days, even in the busiest part of the season. All forms are included with the app, even forms that the big tax prep software companies don't carry. Signing the return remotely is easy for most clients. I will continue to use My Tax Prep Office.

Date of experience: December 24, 2025
Pennsylvania
1 review
0 helpful votes
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Experience
January 3, 2026

I have been using Mytaxprepoffice software for many years with much success. It is a great value in my opinion. My only issues come with the state programs, especially Pennsylvania, that don't automatically bring over the information from the Federal. It requires a lot of manual checking and intervention. That is the reason that I gave it only 4 stars.

Date of experience: December 24, 2025
Florida
1 review
0 helpful votes
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Ante todo gracias a mi entrenador muy profesional y amable un trabajo excelente. El sistema muy bueno entendible con muchas ventajas que ayudar a la rapidez y la exactitud de las declaraciones, espero prepararme y convertirme en una profesional de Taxes. Gracias espero contar con su ayuda

Date of experience: December 22, 2025
Texas
1 review
0 helpful votes
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Satisfecho
December 29, 2025

El programa cumplió con mis expectativas, aprendí rápido

Date of experience: December 19, 2025
Ohio
1 review
0 helpful votes
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Un software super Especial
December 29, 2025

Super fácil de trabajar y de aprender, todo se encuentra bien detallado, le ayuda a hacerle el trabajo fácil al preparador de impuestos lo que mas me a gustado desde el primer día. Tienen un soporte técnico espectacular, personas agradables y maravillosas, te ofrecen una ayuda bien detallada para que no te quedes con dudas y puedas realizar tu trabajo con excelencia. Mis felicitaciones a todo el equipo de Mytaxprepoffice y muchas Bendiciones.

Date of experience: December 19, 2025
Florida
1 review
0 helpful votes
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Excellent Customer Services
December 27, 2025

Jordano, my trainer had an excellent professional and ethic way to explain the software. The software looks easy to work and it is very friendly. It helps to the preparer to save time filing the information from the clients.

Date of experience: December 17, 2025
Texas
1 review
0 helpful votes
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Easy to use software
December 27, 2025

This software is easy to use. Price is affordable. I had a few technical issues in the last 7 seven years; they were resolved quickly.

Date of experience: December 17, 2025
California
1 review
1 helpful vote
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Modern tax program for Pros
December 26, 2025

I like the new AI process. Data input should be quicker and easier to review.
The system from last year is excellent for experienced tax pros who want to keep control of costs. Support is responsive. My rating is a 4 and not a 5 because they have never provided a decent paper tax organizer. That is annoying because many of my clients are older and do not want to use the perfectly fine online organizer.

Date of experience: December 16, 2025
Texas
1 review
0 helpful votes
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I like everything about myTAXprep office, the only reason I give it a four is because I use TaxDome, and would like myTax Prep Office to intergrate with them

Date of experience: December 15, 2025
Virginia
1 review
0 helpful votes
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10 years and going strong
December 25, 2025

As a tax preparer, I have used My Tax Prep for the last ten years.Professional services, fast problem resolution and troubleshooting, have discourage me to move to another software

Date of experience: December 15, 2025