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MyPhotoWallet has a rating of 2.6 stars from 264 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with MyPhotoWallet most frequently mention customer service, several times and business days. MyPhotoWallet ranks 9th among Photo Sharing sites.
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When I ordered a personalized wooden guitar pick case with 3 picks for my fiance, one of the picks had a small error in the spacing. The quality of everything was great When I sent an email to this company I was met with an apology and nothing but professionalism. Vivian was very nice and gave me the option of a partial refund or a replacement. I chose a new one made and I know my fiance will love it! I will definitely be ordering from them again considering the quality and how well the situation was handled and quickly too!
Jessica
My package was lost by the mail carrier and they were able to replace my item! The person I had contact with was very kind!
I purchased a photo wallet and a block head figure and am very happy with both as well as the customer service I received as my purchases involved correspondence since they were both personalized. The responses were quick & the shipment arrived sooner than I expected so I was very happy.
I purchased this for a wedding gift. The recipient loved it so much. I will definitely recommend it!
When I was looking for gifts for my husband, I found out he needed a wallet. Then I saw this one. I am in love with the engraving on the wallet. The wallet is amazing and I would be glad to purchase this kind of gift again.
It was a really good gift and I am so happy on how it looks and it also came in great condition, fast delivery.
I gave this to my husband with our boy on the front. He loved it so much. It came faster than I expected, which was really nice. I will buy it again next time. I'll be sure to recommend your company to my friends and colleague. More power to you and your staff.
Do not order from here. It is a fake shop and website. My first red flag was the day after I submitted my order I got 2 emails saying I still have items in the cart I finish checking out. But after 2 weeks the order still says processing. I'm not going to order from them again and definitely don't recommend them.
SCAM! DO NOT ORDER FROM HERE!
I ordered something from this site for Christmas but mistakenly did not put my apt # on the address. My shipment was then returned to the company without notification. I emailed them asking for a refund since shipping takes forever and wouldn't get here in time. They then told me I was unable to receive a refund and they would charge me extra once the package is returned to them to ship it out again! Absolutely crazy! They also do not have any way to call and contact them. It's all through email and they have not told me how much I will be charged to receive a package I no longer want. Terrible company who does not care about customers.
We are terribly sorry for any disappointment caused Francesca. Please know this was certainly never our intent. We very much appreciate you taking a moment to bring this feedback to our attention so we may continue to work to improve going forward. After checking our customer service has contacted you via email to offer a better solution to you. We will help make this issue resolved soon.
I paid $80aud for two wallets. Absolutely terrible, looks nothing like the original photos. One photo print is basically non existent and when ask for a refund they say it's not a fault. Really wish I ordered from PayPal cause they don't care what the product looks like and send you absolute crap.
We are terribly sorry for any disappointment caused Brooke. Please know this was certainly never our intent. We very much appreciate you taking a moment to bring this feedback to our attention so we may continue to work to improve going forward. After checking our customer service has contacted you via email to offer a better solution to you. We will help make this issue resolved soon.
I'm so pleased with everything we received from them! They worked with me to get one item fixed and we couldn't be more grateful for that. Nothing but good things to say about this company and their customer service
I love the wallet is so beautiful I can't be more surprised this company made a great job. It turned out better than I expected! Great gift idea!
My wallet is so beautiful, the photo is clear and the shipping was fast. Customer service solved my concerns before purchasing. Thanks!
These guys and their work were amazing. Super helpful even when I messed up the order they were more than happy to correct my mistakes and quickly respond to emails.
Excellent quality products and very fast shipping! I am a very pleased customer! I will be a returning customer!
There were some major quality issues with my order initially but after a bit of a tussle we got them resolved. The wallets I ordered came out decent.
I hope they work to provide quality products as the standard.
I'll probably give them another chance.
I have been using My Photo Wallet for some time now. Everything that I have ordered has turned out phenomenal. One thing that I love about this website is that they will reach out to you with a proof to show you how it will look and if its to your liking they will go with it, but if not, they let you send in a clearer photo. They are not like other companies who just will put whatever you send on their products knowing its not going to be noticeable. I appreciate that so much and it shows they really care about their customers and their work. I will forever be a customer of theirs.
I have ordered multiple items from this site. I ordered a photo clock for a friend as a house warming gift - absolutely beautiful
I ordered a photo blanket, soft, washable and the picture turned out great. You can also order blankets with multiple photos/collage.
The photo moon lamp is amazing, lights up nicely and picture quality is very clear.
My fav was the photo wallet my daughter and I ordered for her Dads father's day gift, very impressed! Definitely recommended this site! I have been 100% satisfied with the products I've purchased!
Answer: Please tell the item link you are looking for! We'll check it for you!
Answer: They dont answer anything go thru your bank ti get an refund
Answer: Got mine but picture was poor quality and couldn't even make out who was in it
Answer: They do come with a cloth bag with a fold over top.


We are terribly sorry for any disappointment caused Lena. Please know this was certainly never our intent. We very much appreciate you taking a moment to bring this feedback to our attention so we may continue to work to improve going forward. After checking our customer service has contacted you via email to offer a better solution to you. We will help make this issue resolved soon.