Check out our latest communities fighting
AI scams on Reddit and Facebook

website thubmnail of MyPhotoWallet

MyPhotoWallet

2.6

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate MyPhotoWallet?
grey stargrey stargrey stargrey stargrey star

MyPhotoWallet Reviews Summary

MyPhotoWallet has a rating of 2.6 stars from 264 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with MyPhotoWallet most frequently mention customer service, several times and business days. MyPhotoWallet ranks 9th among Photo Sharing sites.

service
138
value
135
shipping
141
returns
93
quality
135
This company responds to reviews on average within 18 days

We monitor reviews for authenticity

Ohio
1 review
0 helpful votes
Follow Jessica M.
Unfollow Jessica M.
Share Review
Report Review

When I ordered a personalized wooden guitar pick case with 3 picks for my fiance, one of the picks had a small error in the spacing. The quality of everything was great When I sent an email to this company I was met with an apology and nothing but professionalism. Vivian was very nice and gave me the option of a partial refund or a replacement. I chose a new one made and I know my fiance will love it! I will definitely be ordering from them again considering the quality and how well the situation was handled and quickly too!

Jessica

Date of experience: January 6, 2023
Arizona
1 review
0 helpful votes
Follow Aura R.
Unfollow Aura R.
Share Review
Report Review

My package was lost by the mail carrier and they were able to replace my item! The person I had contact with was very kind!

Date of experience: January 4, 2023
Texas
1 review
0 helpful votes
Follow L W.
Unfollow L W.
Share Review
Report Review

I purchased a photo wallet and a block head figure and am very happy with both as well as the customer service I received as my purchases involved correspondence since they were both personalized. The responses were quick & the shipment arrived sooner than I expected so I was very happy.

Date of experience: December 30, 2022
Philippines
1 review
0 helpful votes
Follow Jayrah A.
Unfollow Jayrah A.
Share Review
Report Review

Amazing gift for couples!
December 30, 2022

I purchased this for a wedding gift. The recipient loved it so much. I will definitely recommend it!

Date of experience: December 30, 2022
Philippines
1 review
0 helpful votes
Follow Angelo S.
Unfollow Angelo S.
Share Review
Report Review

Husband's gift!
December 30, 2022

When I was looking for gifts for my husband, I found out he needed a wallet. Then I saw this one. I am in love with the engraving on the wallet. The wallet is amazing and I would be glad to purchase this kind of gift again.

Date of experience: December 29, 2022
Philippines
1 review
0 helpful votes
Follow Elvira C.
Unfollow Elvira C.
Share Review
Report Review

Funny gift!
December 30, 2022

It was a really good gift and I am so happy on how it looks and it also came in great condition, fast delivery.

Date of experience: December 29, 2022
Philippines
1 review
0 helpful votes
Follow Desri W.
Unfollow Desri W.
Share Review
Report Review

Love Love Love!
December 30, 2022

I gave this to my husband with our boy on the front. He loved it so much. It came faster than I expected, which was really nice. I will buy it again next time. I'll be sure to recommend your company to my friends and colleague. More power to you and your staff.

Date of experience: December 28, 2022
Philippines
1 review
0 helpful votes
Follow Joan B.
Unfollow Joan B.
Share Review
Report Review

Love it!
December 29, 2022

This is actually a gift for my sister, she was very excited when she received it. It is really a good gift!

Date of experience: December 28, 2022
Washington
1 review
0 helpful votes
Follow Jill T.
Unfollow Jill T.
Share Review
Report Review

Love it
December 26, 2022

Came in a timely manner. Picture was perfect. My son was touched. Loved it. The kids loved seeing their picture on it.

Date of experience: December 24, 2022
Iowa
1 review
0 helpful votes
Follow Lena Y.
Unfollow Lena Y.
Share Review
Report Review

SCAM SCAM
December 20, 2022

Do not order from here. It is a fake shop and website. My first red flag was the day after I submitted my order I got 2 emails saying I still have items in the cart I finish checking out. But after 2 weeks the order still says processing. I'm not going to order from them again and definitely don't recommend them.

Date of experience: December 20, 2022
MyPhotoWallet c. MyPhotoWallet Rep
over a year old

We are terribly sorry for any disappointment caused Lena. Please know this was certainly never our intent. We very much appreciate you taking a moment to bring this feedback to our attention so we may continue to work to improve going forward. After checking our customer service has contacted you via email to offer a better solution to you. We will help make this issue resolved soon.

District of Columbia
1 review
0 helpful votes
Follow Francesca T.
Unfollow Francesca T.
Share Review
Report Review

Terrible
December 16, 2022

SCAM! DO NOT ORDER FROM HERE!
I ordered something from this site for Christmas but mistakenly did not put my apt # on the address. My shipment was then returned to the company without notification. I emailed them asking for a refund since shipping takes forever and wouldn't get here in time. They then told me I was unable to receive a refund and they would charge me extra once the package is returned to them to ship it out again! Absolutely crazy! They also do not have any way to call and contact them. It's all through email and they have not told me how much I will be charged to receive a package I no longer want. Terrible company who does not care about customers.

Date of experience: December 16, 2022
MyPhotoWallet c. MyPhotoWallet Rep
over a year old

We are terribly sorry for any disappointment caused Francesca. Please know this was certainly never our intent. We very much appreciate you taking a moment to bring this feedback to our attention so we may continue to work to improve going forward. After checking our customer service has contacted you via email to offer a better solution to you. We will help make this issue resolved soon.

Australia
1 review
0 helpful votes
Follow Brooke H.
Unfollow Brooke H.
Share Review
Report Review

STAY AWAY
December 15, 2022

I paid $80aud for two wallets. Absolutely terrible, looks nothing like the original photos. One photo print is basically non existent and when ask for a refund they say it's not a fault. Really wish I ordered from PayPal cause they don't care what the product looks like and send you absolute crap.

Date of experience: December 14, 2022
MyPhotoWallet c. MyPhotoWallet Rep
over a year old

We are terribly sorry for any disappointment caused Brooke. Please know this was certainly never our intent. We very much appreciate you taking a moment to bring this feedback to our attention so we may continue to work to improve going forward. After checking our customer service has contacted you via email to offer a better solution to you. We will help make this issue resolved soon.

Virginia
1 review
0 helpful votes
Follow Allison M.
Unfollow Allison M.
Share Review
Report Review

Wonderful
December 13, 2022

I'm so pleased with everything we received from them! They worked with me to get one item fixed and we couldn't be more grateful for that. Nothing but good things to say about this company and their customer service

Date of experience: December 12, 2022
Japan
1 review
0 helpful votes
Follow Lucy S.
Unfollow Lucy S.
Share Review
Report Review

Wallet looks beautiful.
December 5, 2022

I love the wallet is so beautiful I can't be more surprised this company made a great job. It turned out better than I expected! Great gift idea!

Date of experience: December 5, 2022
Singapore
2 reviews
1 helpful vote
Follow Julia R.
Unfollow Julia R.
Share Review
Report Review

Love my wallet!
December 5, 2022

My wallet is so beautiful, the photo is clear and the shipping was fast. Customer service solved my concerns before purchasing. Thanks!

Date of experience: December 5, 2022
Australia
1 review
0 helpful votes
Follow Grady B.
Unfollow Grady B.
Share Review
Report Review

Spotify side table lamp
October 31, 2022

These guys and their work were amazing. Super helpful even when I messed up the order they were more than happy to correct my mistakes and quickly respond to emails.

Date of experience: October 31, 2022
Florida
1 review
0 helpful votes
Follow Sherry D.
Unfollow Sherry D.
Share Review
Report Review

Great customer service
October 18, 2022

Excellent quality products and very fast shipping! I am a very pleased customer! I will be a returning customer!

Date of experience: October 17, 2022
Washington
1 review
1 helpful vote
Follow April D.
Unfollow April D.
Share Review
Report Review

Myphotowallet.com
August 17, 2022

There were some major quality issues with my order initially but after a bit of a tussle we got them resolved. The wallets I ordered came out decent.

I hope they work to provide quality products as the standard.

I'll probably give them another chance.

Date of experience: August 15, 2022
North Carolina
2 reviews
0 helpful votes
Follow Rhone W.
Unfollow Rhone W.
Share Review
Report Review

Phenomenal Products
August 13, 2022

I have been using My Photo Wallet for some time now. Everything that I have ordered has turned out phenomenal. One thing that I love about this website is that they will reach out to you with a proof to show you how it will look and if its to your liking they will go with it, but if not, they let you send in a clearer photo. They are not like other companies who just will put whatever you send on their products knowing its not going to be noticeable. I appreciate that so much and it shows they really care about their customers and their work. I will forever be a customer of theirs.

Date of experience: August 13, 2022
Canada
1 review
1 helpful vote
Follow Jennifer T.
Unfollow Jennifer T.
Share Review
Report Review

100% satisfied
August 13, 2022

I have ordered multiple items from this site. I ordered a photo clock for a friend as a house warming gift - absolutely beautiful
I ordered a photo blanket, soft, washable and the picture turned out great. You can also order blankets with multiple photos/collage.
The photo moon lamp is amazing, lights up nicely and picture quality is very clear.
My fav was the photo wallet my daughter and I ordered for her Dads father's day gift, very impressed! Definitely recommended this site! I have been 100% satisfied with the products I've purchased!

+1
Date of experience: August 11, 2022