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Your perfect job-winning resume awaits!
Thousands of users trust MyPerfectResume Resume Builder to make a career-winning resume online. MyPerfectResume takes the hassle out of resume writing. Choose from customizable templates and follow easy prompts to create the perfect job-ready resume, effortlessly.
MyPerfectResume Reviews Summary
The company has received mixed feedback regarding its customer service and overall reputation. Positive reviews highlight the quality of the resume services and commend specific representatives for their professionalism and helpfulness. However, significant concerns arise from customers regarding misleading subscription practices, unexpected charges, and inconsistent service experiences. Many users report frustration with the difficulty in canceling subscriptions and obtaining refunds, describing the customer service as unresponsive or rude at times. Overall, while some customers appreciate the service's capabilities, the company must address transparency and support issues to enhance its reputation.
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I called in to cancel my accout after the trial. I was pleased with the service, but there were some small editing issues and unknown problems with the account setup that had me frustrated enough to part ways. My representative Alex was persistent, up-selling the service and correcting the editing and account issues I had. Because of his product knowledge and thorough review of the benefits, I'm hanging around a little longer.
The site was amazing and so easy to use. When I called to cancel, the customer service agent(I forgot his name), was so helpful and courteous. I will certainly use this site again if I ever get fired.
Hi Nicole,
Thank you for your feedback and for sharing your experience with us. We wish you the best with your new job.
I came across the perfect resume website and was able to create an awesome resume the many templates that are available. Once I noticed that it was going to be a fee, I called to cancel. Jose was great and assisted me with additional questions that I had.
Hi Jay,
We are thrilled that you were delighted with how Jose was able to provide a resolution about your request. We are committed to providing great customer service.
Thank you so much for your awesome feedback!
Angel is the man! Mf should get a raise for doing his thing! Angel your my friend dude! Your awesome! Oh yeah! Site was easy. Super dope cancellation. Better Than your cable company.
Hi Nicholas,
Thank you for your feedback and for sharing your experience with us.
As I said above the call center provides great service when you have a problem. He was polite and helpful and made a special accommodation for our situation. We didn't use the service and they gave us alomost all our money back after four moths of not realizing they were charging us.
Hi Eric,
Thank you for that great review. We are happy to know that our expert was able to resolve everything for you and that you were very pleased with our service. If you need anything in the future, just contact us, we’re here for you. Thanks!
I paid for a single resume in September ( its cost was 1.95) since then Myperfectresume has been charging my debit card for 23 dollars every month. I did not authorize this money to be taken from my account. Myperfectresume is a scam and they should be avoided at all cost.
Hi Cole,
We are very sorry that you have had this experience with our service. In order for us to better assist you and look into this situation, we would need to request some information regarding your account with us. Is it possible to continue servicing your account by direct message?
I signed up for this service for one single job for my mom and didn't realize that it was an ongoing service. Since she didn't need any additional resumes, I called to cancel. While I was on the phone, I received that cancellation email. Excellent customer service
Hi Vivian,
Thank you for your feedback and for sharing your experience with us.
Edward Barbosa was very helpful. Great customer service! It has many options to choose from. Very helpful.
Hi Angel,
Thank you so much for this review. We are glad that you were pleased with our Customer Service team and how Edward was able to clarify your doubts. We are committed to providing great customer service. Thanks for the feedback, it's very important for us.
I experienced difficulties with formatting my resume and I was unable to delete information. I called the toll free customer service number and I spoke to Jose. He was very pleasant to talk to and he assisted me and I was totally satisfied with his assistance. I love this website it is fast and easy to use. Most technology comes with some hiccups, but it's great when a customer can receive excellent customer service from experienced representatives that are willing to help. Also, I agreed to a subscription and I intend to utilize this service. Kudos to all the employees at My Perfect Resume.
Respectfully,
Ms. Sledge
Hi Ms. Sledge,
Great to know how pleased you are with how your resume looks now/with our service and product. Our service is designed to be easy to use without compromising quality of the finished product. Thank you for your feedback about Jose and how he was able to provide assistance with your request. Thank you for that awesome feedback.
I called in about my resume. I made some corrections and my spacing was off. Roico understood what I needed and took care of the problem. She did and excellence job in assisting me with my problem. I am very satisfied with the results. My resume is correct like it should be. Rocio offered her assistance with anything else that I might need. Very professional and knowledgeable.
Hi Victoria,
Thank you so much for this review. We are glad that you were pleased with our Customer Service team and how Rocio was able to clarify your doubts. We are committed to providing great customer service. Thanks for the feedback, it's very important for us.
The rating was very high and I really appreciated the time that Alex took t answer all of my questions and I also love the Easter deal of $4.95 that I was able to receive.
Hi Candace,
Thank you so much for this review. We are glad that you were pleased with our Customer Service team and how Alex was able to clarify your doubts. We are committed to providing great customer service. Thanks for the feedback, it's very important for us.
I really enjoyed how easy it was to use the template to and to update my resume. I would definitely recommend your service to any one looking to get the best possible resume for employer to see.
Hi Vance,
Thank you for that awesome feedback. It is great to know how pleased you are with our product and the hassle free experience that we provide. We strive to deliver to you what we do best. We wish you the best in your
Job search.
I really like this company. Carmen took The time to make sure I understood what the policies were and what I could expect from my membership and was very understanding to my needs.
Hi Tracy,
Thank you so much for this review. We are glad that you were pleased with our Customer Service team and how Carmen was able to clarify your doubts. We are committed to providing great customer service. Thanks for the feedback, it's very important for us.
My teenage son setup his resume without reading the fine print about recurring charges after the intro 14 days so I called expecting that I would have to fight to get the charges stopped and refunded. Not the case, the gal I spoke with couldn't have been more understanding and helpful. Based on this experience and all the other positive comments about getting help in writing the resume, I would definitely consider using the service again down the road.
Hi KB M,
We are thrilled that you were pleased with our resolution about your request. We are committed to providing great customer service. If you need further help, please do not hesitate to contact us.
Excellent Service thank you very much. I got a job by preparing the resume by this excellent application. It got me improve by my specialty are of work.
Hi Jannise,
Thank you for that awesome feedback and for let us know that you landed a job, those are terrific news. It is great to know how pleased you are with our product and the results you were able to get. We strive to deliver to you what we do best. We wish you the best with your new job.
I appreciate the help I have not had time to do this on my own. This was so easy to follow and it turned out great. Also, when I called to cancel my subscription I talked to Hector and he was wonderful. You don't get quality customer service like that very often. Thank you for your help!
Hi Kimberly,
We are thrilled that you were delighted with how Hector was able to provide a resolution about your request. We are committed to providing great customer service. Thank you so much for your awesome feedback!
I called cause I was having some problems writing part of my resume an Jose swooped in and in a flash he had everything looking like a million bucks and saved me some money too! That's a win win for me. Thanks Jose you Rock!
Hi David,
Thank you so much for this awesome review. We are glad that you were pleased with our Customer Service team and how Jose was able to clarify your doubts. We are committed to providing great customer service. Thanks for the feedback, it's very important for us.
Awedome resume service and easy to cancel, I recommend it to anyone looking to make their resume easier and to find quality service for this. I also loved how fast they were able to cancel this, since I got my resume finished.
Hi Ivan,
Thank you for that awesome feedback. It is great to know how pleased you are with our product and the hassle free experience that we provide. We strive to deliver to you what we do best. We wish you the best in your job search.
I'm glad I called. The woman I talked to helped me out a bunch. She was very nice and helpful. Thank you CARMEN RODRIGUEZ
Hi John,
Thank you so much for this review. We are glad that you were pleased with our Customer Service team and how Carmen was able to clarify your doubts. We are committed to providing great customer service. Thanks for the feedback, it's very important for us.
Very useful tool for helping me create a professional CV and excellent customer service over the livechat! Very quick and helpful.
Hi Tahirih,
Thank you for your feedback and for sharing your experience with us. We wish you the best in your job search.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Adrienne,
We are glad that you were pleased with how Alex was able to provide assistance with your request. At MyPerfectResume, we take feedback seriously because it changes how we do things. In fact, we rely on it to continually improve our customers’ experience.