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From the business
Your perfect job-winning resume awaits!
Thousands of users trust MyPerfectResume Resume Builder to make a career-winning resume online. MyPerfectResume takes the hassle out of resume writing. Choose from customizable templates and follow easy prompts to create the perfect job-ready resume, effortlessly.
MyPerfectResume Reviews Summary
The company has received mixed feedback regarding its customer service and overall reputation. Positive reviews highlight the quality of the resume services and commend specific representatives for their professionalism and helpfulness. However, significant concerns arise from customers regarding misleading subscription practices, unexpected charges, and inconsistent service experiences. Many users report frustration with the difficulty in canceling subscriptions and obtaining refunds, describing the customer service as unresponsive or rude at times. Overall, while some customers appreciate the service's capabilities, the company must address transparency and support issues to enhance its reputation.
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Very useful tool for helping me create a professional CV and excellent customer service over the livechat! Very quick and helpful.
Rocio was amazing! She went above and beyond to assist me in my time of need. She was professional in every way. Thank you so much Rocio and when I get a job I owe it to you!
Easy to use and easy to cancel upon finding work. I also have a resume for any upcoming job opportunities.
Hi Melanie,
Thank you for your feedback and for sharing your experience with us.
The customer service helped me so very much with my resume! He actually fixed my problem for me! I couldn't figure it out but he did! I'm so very thankful!
Hi Belynda,
Thank you so much for this review. We are thrilled that you were delighted with our Customer service and with how your request was handled. We are committed to providing great customer service. Thanks for the feedback, it's very important for us.
I receive what I wanted and was easy to cancel. Templates were okay too."...
Hi Donald,
Thank you for your feedback about our product and for sharing your experience with our Customer Service.
I needed some assistance with rearranging the chronological order of my work history and to remove extra spacing, etc. Jose was a great resource for me! He taught me how to do the edits myself and was able to work within the limits of my computer system to help get the resume down to two pages. Jose was patient and skilled at the editing and new the program thoroughly. Using this program has saved me so much time and additional frustration. Thanks again Jose for your great assistance!
Karen F.
Hi Karen,
Thank you so much for this review. We are glad that you were pleased with our Customer Service team and how Jose was able to clarify your doubts. We are committed to providing great customer service. Thanks for the feedback, it's very important for us.
As a business student, this was my very first time creating a professional resume. I spent an extended amount of time with Jonathon on the line and we went over every question I had.He guided me through the process, corrected my errors, and provided advice for a more professional/polish look. I am now very confident with my finish product! At the end of our conversation, he provided me with words of encouragement as a new graduate about to embark into the job market. Thank you Jonathon! A++++
Hi Carolina,
Thank you so much for sharing your excellent experience about the Customer Service provided by Jonathan. We are committed on providing a great customer service, rest assured that you will receive a quality customer service from all our agents at MyPerfectResume. Thanks for the feedback, it's very important for us.
Excellent service. My girlfriend used the online resume and landed her a great job. Customer service representative was very helpful and answered all of my questions.
Hi Alfie,
Thank you for that awesome feedback and for let us know that your girlfriend landed a job, those are terrific news. It is great to know how pleased you are with our product and the results you were able to get. We strive to deliver to you what we do best. We wish the best with your girlfriend's new job.
The gentleman in customer service was very helpful and he explained options to use the website to my advantage. I decided to keep my account
Hi Ana,
Thank you so much for this review. We are thrilled that you were delighted with our Customer service and with how your request was handled. We are committed to providing great customer service. Thanks for the feedback, it's very important for us.
I called because I forgot to cancel my membership on time. Totally my fault. Jose was gracious and kind and offered a refund since I had not used the service. He informed me about tools that I did not know the website offered. I will definitely keep this company in mind for future resume building! Thanks Jose!
Hi Rachel,
Great to know how pleased you are with our service and product. Our service is designed to be easy to use without compromising quality of the finished product. Thank you for your feedback about Jose and how she was able to provide assistance with your request. Thank you for that awesome feedback.
I have just registered to use this site and I am increasingly impressed every time I investigate the items offered. I did have an issue with spacing in my resume but was able to have the problems corrected perfectly when I reached out to customer service. Angel was very knowledgeable and courteous. He was able to make the corrections for me and also instructed me how to solve the issue. Great experience!
Hi Beata,
Thank you so much for sharing your excellent experience about the Customer Service provided by Angel. We are committed on providing a great customer service, rest assured that you will receive a quality customer service from all our agents at MyPerfectResume. We strive to provide a great Customer Service experience with a one-stop resolution approach to any situation.
We appreciate your detailed and remarkable feedback, it's very important for us.
Advertises all over the place that they are a free resume building service. They will take you through all of the steps, and it is a nice tool for building a resume, but not once during the 30+ minute ordeal does it suggest that you have to pay anything. Once you are done, you are taken to a screen which looks like it allows you to download, print, and e-mail your resume, but once you try, it requires a payment of $1.95 in order to actually access the resume you just created. This would be fine, it is actually a good value, but in order to pay the $1.95 to receive access to your resume, they force an auto-renewal subscription of $25/month with every single option. There is no way to cancel the subscription in your account settings, and the e-mail cancellation does not work. You are required to call a phone number, and be badgered by a representative who tries to push all kinds of services on you. I actually had to demand several times that my subscription be cancelled, and had to reiterate over and over again that I do not want my services. It took over 10 minutes on the phone to actually get the auto-renewal that I never wanted cancelled. Stay away from this place, it is easier to use Microsoft Word's resume templates to create your resume.
Hi Michael,
Thank you for your feedback and for sharing your experience with us. We strive to deliver the best customer experience possible and a great customer service support in the market. We have taken note of your feedback and let me assure you that we are constantly working in offering you a better experience with us.
The site is perfect for creating a resume to finding a job. We found it to be easy and helpful from the beginning until the end of the process. We will be returning customers!
Hi Charles,
Thank you for that awesome feedback. It is great to know how pleased you are with our product and the hassle free experience that we provide. We strive to deliver to you what we do best. We wish you the best in your job search.
I had an issue with the ongoing subscription that I did not apply for and when I asked for online assistance Josette was extremely kind and helpful, shortly sorted all problems out for me.
Hi Fruzsina,
We are thrilled that you were delighted with how Josette was able to provide a resolution about your request. We are committed to providing great customer service. Thank you so much for your awesome feedback!
Thank you. This helped me. User friendly and when i needed help they were very polite and helpful... thank you
Hi Marie,
Thank you so much for this review. We are thrilled that you were delighted with our Customer service. We strive to provide a great Customer Service experience with a one-stop resolution approach to any situation. If you need further help, please do not hesitate to contact us. Thanks for the feedback, it's very important for us.
I e-mailed them with specific questions about how to edit something; and it was completely fixed the next time I logged in. Wow! Also, Jose was extremely helpful when I called and needed help over the phone.
Hi Betsy,
Thank you so much for sharing your excellent experience about the Customer Service provided by Jose. We are committed on providing a great customer service, rest assured that you will receive a quality customer service from all our agents at MyPerfectResume. Thanks for the feedback, it's very important for us.
I was mixed up about how much it cost for this service they gladly gave me my refund because I did not find a job yet and did not have money to pay them right now thank you perfect resume
Hi Rebecca,
We are thrilled that you were pleased with our resolution about your request. We are committed to providing great customer service. If you need further help, please do not hesitate to contact us.
Best regards,
LiveCareer
I am very happy with the resume. The website help me so much. I had some problems with my subscription, I called for help and the person in the phone got me an excellent service
Hi Saria,
Thank you so much for this review. We are thrilled that you were delighted with our Customer service and with how your request was handled. We are committed to providing great customer service. Thanks for the feedback, it's very important for us.
He was very helping and funny and he asked me if I needed anything else n he told me bout deals I like helpful people like him
Hi Evelyn,
We are pleased that you were thrilled with our assistance with your request. We are committed to providing great customer service. If you need further help, please do not hesitate to contact us.
Jose, Thank you so much for your expert help today teaching me how to edit my resume and cleaning it up by closing the gaps and correcting the page breaks. I had no idea it looked so raggedy, for I was unable to print it at the time I created it nor now for that matter, no ink. So your help was invaluable and I can't thank you enough.
I will definitely recommend your service to anyone that I know in need.
Sincerely, Matthew.
Hi Matthew,
Thank you so much for this review. We are glad that you were pleased with our Customer Service team and how Jose was able to clarify your doubts. We are committed to providing great customer service. Thanks for the feedback, it's very important for us.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Tahirih,
Thank you for your feedback and for sharing your experience with us. We wish you the best in your job search.