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From the business
Your perfect job-winning resume awaits!
Thousands of users trust MyPerfectResume Resume Builder to make a career-winning resume online. MyPerfectResume takes the hassle out of resume writing. Choose from customizable templates and follow easy prompts to create the perfect job-ready resume, effortlessly.
MyPerfectResume Reviews Summary
The company has received mixed feedback regarding its customer service and overall reputation. Positive reviews highlight the quality of the resume services and commend specific representatives for their professionalism and helpfulness. However, significant concerns arise from customers regarding misleading subscription practices, unexpected charges, and inconsistent service experiences. Many users report frustration with the difficulty in canceling subscriptions and obtaining refunds, describing the customer service as unresponsive or rude at times. Overall, while some customers appreciate the service's capabilities, the company must address transparency and support issues to enhance its reputation.
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Loved using this service, very helpful in creating a resume. I would recommend them to other people to use.
A lot of good things, advises. I'm very appreciate. Now my CV looks really outstanding. Easy to use, easy to edit and download in different formats.
Hi Vladislay,
Great to know how pleased you are with how your CV looks. Our service is designed to be easy to use without compromising quality of the finished product. We appreciate your feedback.
I dont particularly like being tricked into creating a "Free" resume for 30 -45 mins and when Im ready to print it I have to pay for it. SO, I paid. It wasn't that it was expensive. It's the principle of it. I wont mention how even the charges were even incorrect to my card... it's just not my idea of how business is conducted...
Hi T. S.
Thank you for your feedback and for sharing your experience with us. We strive to deliver the best customer experience possible and a great customer service support in the industry. We have taken note of your feedback and let me assure you that we are constantly working in offering you a better experience with us. We wish you the best with your job search.
It wasted 30 minutes of my time, don't trust this *. It made a bad resume too. Biggest waste of time since that funeral.
*Language redacted by admin
Hi Tom S.
We truly apologize for any inconvenience that this situation may have caused. Our customer satisfaction is a goal that we take very seriously. In order to fully assist you with your concerns, we invite you to contact us at [email protected]. We will thoroughly assist you with your situation.
With your reply, we will appreciate if you can include the email address used to create your account with us and any other information that you may considered pertinent to resolve your issue.
The service was quick and simple. However, I needed to cancel and didn't fully read the print. But Angel took care of it for me. Thanks. I recommend their services
Hi John,
We are thrilled that you were delighted with how Angel was able to provide a resolution about your request. We are committed to providing great customer service. Thank you so much for your awesome feedback!
Representative I spoke with was extremely nice and patient and explained things thoroughly to me.and even offered me great deals
Hi Jessica,
Thanks for the feedback, it's very important for us. We are committed to providing excellent customer service.
It worked out just great for me. I was able to get everything done in minutes. Its only 1.95 14 day and hey if you don't like it... cancel it! So far I'm all in...
Hi Satara,
Thank you for that awesome feedback. It is great to know how you feel about our products and the pricing. We strive to deliver to you what we do best. If you need further help, please do not hesitate to contact us.
I greatly appreciated the time that was spent to help me with login in issues.
The lady who helped me was very patient and kind to help me resolve my issue.
Thank you so much for your time and help.
Hi Carrie,
We are thrilled that you were pleased with our resolution about your request. We are committed to providing great customer service. If you need further help, please do not hesitate to contact us.
I needed to call My Perfect Resume for help with the spacing in my resume and Liz Aponte was a great help and very patient too! She was on the phone with for a little over an hour by assisting to my resume perfect! I would highly recommend this service! Susan
Amazing customer service so helpful and friendly. Fantastic and easy website helping you create your perfect CV...
Hi Bridget,
Thank you for your feedback about our product and for sharing your experience with our Customer Service.
I had made a subscription by accident and the customer service officer called Joseph helped me through it step by step. It was fast and easy to access the customer service and he helped me through the situation swiftly!
Also the CV which I made a few weeks back looks very professional and I will recommend the tool to family and friends.
Hi Sophie,
We are thrilled that you were delighted with how Joseph was able to provide a resolution about your request. We are committed to providing great customer service. Thank you so much for your awesome feedback!
I was so happy to find such a great website to help me update my resume. Even when I did have a question about billing the customer service department was great! 5 stars!
Hi Katie,
Thank you so much for this review. We are thrilled that you were delighted with our Customer service and with how your request was handled. We are committed to providing great customer service. Thanks for the feedback, it's very important for us.
I had mistakingly signed up for the wrong package and just need a couple resumes printed but I unkiwlingly left my account open and was being charged 25$/month for about 5 months until I realized it was happening. Thankfully when I called in I was able to explain what happened and they were very understanding and were able to refund me most of my money. Not to mention this very resume that I printed from this site got me a huge job/internship at PepsiCo!
Hi Chris,
Thank you for that awesome feedback and for let us know that you landed a job, those are terrific news. It is great to know how pleased you are with our product and the results you were able to get. We strive to deliver to you what we do best. We wish you the best with your new job at PepsiCo.
Easy to use interface that allows you to build a very professional looking and sounding resume. You enter your previous job info/experience and they basically do all the work for you.
Hi Ethan,
Good to know how pleased you are with how your resume looks now. Our service is designed to be easy to use without compromising quality of the finished product. Thank you for that awesome feedback.
Outstanding customer service, attentiveness and pleasant to work with. Would use their service again and recommend others to use them too.
Hi Monica,
We are pleased that you were thrilled with our assistance with your request. We are committed to providing great customer service. If you need further help, please do not hesitate to contact us.
This site provided a good start for my resume. I ran into some techinical problems with formatting and needed to call customer support. Aaron, was outstanding at helping me solve the technical problems. Additionally, he offered great suggestions along the way, making my resume even better. We accidently got cut off and he called me right back, even after lots of time invested into my resume already. The customer service experience I had made my experience outstanding in my opinion. Without the customer service support, I would have been frustrated with what I did on my own and my inability to finish my resume well. However, Aaron was fabulous and very conscientious about making my resume outstanding! Thank you Aaron and MyPerfectResume!
Hi Sharon,
Great to know how pleased you are with how your resume and our service. Our service is designed to be easy to use without compromising quality of the finished product. Thank you for your feedback about Aaron and how she was able to provide assistance with your request. Thank you for that awesome feedback.
Your site was helpful in helping me choose the correct template for my resume and cover letter. I sent the ones I used to apply for a position and was successful. I also found it easy when I decided to cancel my subscription to your site as I no longer needed it. Jose was very pleasant and efficient. I would recommend your site to others needing help with their resume and cover letter.
Dawn Anderson
Hi Dawn,
Great to know how pleased you are with how your resume and cover letter. Our service is designed to be easy to use without compromising quality of the finished product. Thank you for your feedback about Jose and how she was able to provide assistance with your request. Thank you for that awesome feedback.
As you know when looking for a new job or career change you become very nervous... or maybe scared of the unknown. My Perfect Resume is worth your time and trust! I have used them on 2 different occasions about 4 years apart and they have made what could a difficult or stressful situation extremely easy! Jonathan helped me edit my resume with ease, kindness and he is very respectful which is rare in business today! Please try My Perfect Resume and ask for Jonathan you will not be disappointed.
Hi Tammy,
Great to know how pleased you are with our service. Our service is designed to be easy to use without compromising quality of the finished product. Thank you for your feedback about Jonathan and how he was able to provide assistance with your request. Thank you for that awesome feedback.
Best Regards,
MyPerfectResume
Whilst I did find this app geared more towards the American system and as such a little difficult to use in New Zealand I also found exceptional assistance given by customer support.
Many thanks again for the time spent
Helping me sort my issues out.
Hi Ross,
Thank you for your feedback and for sharing your experience with us. We wish you the best in your job search.
I called to cancel our account upright, but the service tech explained how important it was and how MyPerfectResume could benefit us in the future if we left our account active. With the potential services available to us, I feel like we made the right decision. The service rep was professional, friendly and very knowledgeable.
Hi Danny,
Thank you so much for this review. We are thrilled that you were delighted with our Customer service and with how your request was handled. We are committed to providing great customer service. Thanks for the feedback, it's very important for us.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Carole,
Thanks for the feedback, it's very important for us. We wish you the best with your job search!