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From the business
Your perfect job-winning resume awaits!
Thousands of users trust MyPerfectResume Resume Builder to make a career-winning resume online. MyPerfectResume takes the hassle out of resume writing. Choose from customizable templates and follow easy prompts to create the perfect job-ready resume, effortlessly.
MyPerfectResume Reviews Summary
The company has received mixed feedback regarding its customer service and overall reputation. Positive reviews highlight the quality of the resume services and commend specific representatives for their professionalism and helpfulness. However, significant concerns arise from customers regarding misleading subscription practices, unexpected charges, and inconsistent service experiences. Many users report frustration with the difficulty in canceling subscriptions and obtaining refunds, describing the customer service as unresponsive or rude at times. Overall, while some customers appreciate the service's capabilities, the company must address transparency and support issues to enhance its reputation.
This summary is generated by AI, based on text from customer reviews
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I needed help with my resume and cover letters. Had no idea how to set it up. My customer representative was excellent. She took so much time with me and wanted to make sure I was completed happy with the service. I will recommend myperfectresume to my friends!
Jose was great when helping me fix some formatting issues. He was clear, patient, and friendly. Thanks, Jose!
Hi Suzanne,
We are excited that you were pleased with the Customer Service provided by Jose. We are committed on providing a great customer service.
Thanks for the feedback, it's very important for us.
Clear and helpful guy. Very professional. Thanks Joe. Perfect resume is a wonderful tool full of new things to help you. I choice and I recommend 100%
Hi Mirtha,
Thank you so much for sharing your excellent experience about the Customer Service provided by Joe. We are committed on providing a great customer service, rest assured that you will receive a quality customer service
From all our agents at MyPerfectResume. Our service is designed to be easy to use without compromising quality of the finished product. We appreciate your detailed and remarkable feedback, it's very important for us.
Great customer service really appreciated, Jose was really helpful, he did everything he could to keep me as a client happy!
Hi Yahaira,
We are thrilled that you were delighted with how Jose was able to provide a resolution about your request. We are committed to providing great customer service. Thank you so much for your awesome feedback!
With the myriad free job search sites available out there, it seems silly to me that anyone would continue to pay around $25 dollars a month to continue to use a resume site just because they also have a job search engine.
Not to mention the customer service was kind of terrible. I called to cancel my subscription, and waited so long on hold that I actually wondered if someone was going to pick up or if I had been scammed. When someone did finally get around to answering, the person's accent was so thick that it was really difficult to understand what they were saying.
Hi Devin,
Thank you for your feedback and for sharing your experience with us. We truly apologize for any inconvenience that this situation may have caused. Our customer’s satisfaction is a goal that we take very seriously. We have taken note of your feedback and let me assure you that we are constantly working in offering you a better experience with us. We wish you the best with your job search.
Best regards,
MyPerfectResume
My perfect resume provided me with the perfect templet, key phrases, and an articulate, friendly, and knowledgable person to speak with when I had formate issues. I highly recommend their service!
Hi Lynda,
Thank you for that awesome feedback. It is great to know how pleased you are with our product and the hassle free experience that we provide. We strive to deliver to you what we do best. We wish you the best in your job search.
Customer service is excellent! You HAVE to call and cancel your "subscription" before the 14 days are up, or you WILL be charged $24.99. LOTS of people skim right over the small print, and then freak out when they are charged.
Hi Lisa,
Thank you for your feedback about our product and for sharing your experience with our Customer Service.
Got a job with the cover letter and resume, customer service was great! Not a long wait to speak to someone and he was attentive and patient.
Hi Quinn,
Thank you so much for your feedback. We strive to provide a great Customer Service experience with a one-stop resolution approach to any situation. If you need further help, please do not hesitate to contact us.
I contacted my Perfect resume and spoke to Lee. Lee was very Professional and patient. He walk me through the whole saniro.
Thank you
Lee
Hi Alexis,
We are thrilled that you were delighted with how Lee was able to provide a resolution about your request. We are committed to providing great customer service.
Thank you so much for your awesome feedback!
It had been YEARS since I even thought about my resume and I hadn't written a cover letter in almost a decade, so I turned to a resource that would provide me with the necessary template to get started and create a professional document. It is super helpful to have the various sections laid out and you just fill in the information without trying to mess around with space bars and indentations and what to BOLD or italicize etc. Then you can quickly save as a PDF and use that when applying for jobs. Fantastic tool to help you get going with your next big career step. Best wishes!
Hi Cindy,
Thank you for that great feedback. It is excellent to know how you feel about our product and the hassle free experience that we provide. We strive to deliver to you what we do best.
It's * that you would need a resume service more than 14 days. Once I have the resume completed, why would I continue to pay you? But I didn't read the little print,. So I was charged $24.99 for something that should have onlY cost me $1.95. Sucks to be me!
*Language redacted by admin
Hi Kole,
We truly apologize for any inconvenience that this situation may have caused. Our customer satisfaction is a goal that we take very seriously. In order to fully assist you with your concerns, we invite you to contact us at [email protected]. We will thoroughly assist you with your situation.
With your reply, we will appreciate if you can include the email address used to create your account with us and any other information that you may considered pertinent to resolve your issue.
It's easy to use and very professional. Costumer service is very great and work with you in every way. Highly recommend to anyone!
Hi Dominic,
Great to know how pleased you are with our Customer Service and product. Our service is designed to be easy to use without compromising quality of the finished product.
Thank you for your feedback.
Angel was the representative that helped me, and he was terrific. I was excited and Angel remained calm and continued to look for ways to solve my situation. Since I am an HRM I appreciated Angel's skills and he retained me a long term subscriber to MyPerfectResume.
Hi Carolyn,
Thank you so much for this review. We are glad that you were pleased with our Customer Service team and how Angel was able to clarify your doubts. We are committed to providing great customer service. Thanks for the feedback, it's very important for us.
Very helpful and professional I recommend this site to anyone who is looking for assistance with there resume
Hi Michael,
Thank you for your feedback and for sharing your experience with us.
I had an issue with spacing on my resume. Jonathan was very nice. I could not get my computer to work... so he fixed the problem for me. Thanks.
I do have trouble editing the resume once I have down loaded the form, however I believe I have it at the point where I think it is presentable.
Hi Cathy,
Thank you so much for this review. We are glad that you were pleased with our Customer Service team and how Jonathan was able to clarify your doubts. We are committed to providing great customer service. Thanks for the feedback, it's very important for us.
I Really Enjoy The Way This Site Is Set Up. It's Quick, Efficient, And Full of Inspiring And Cool Suggestions Sell Your Experiences At Top Value. Jose is A Wonderful Service Representative, He's So Warm And Friendly And Likeable And Keeps You Happily Engaged With All The Fun MyPerfectResume Has To Offer. Thank You Guys For Such Sweetly Effective Assists At Such An Awesome Price, We Are So Lucky To Have You!
HI Lisa,
Thank you so much for this review. We are glad that you were pleased with our Customer Service team and how Jose was able to clarify your doubts. We are committed to providing great customer service. Thanks for the feedback, it's very important for us.
I called in for assistance and was assisted by Gilbert who was VERY helpful and patient while he walked me through several parts of the system. Thanks to him I feel more confident that my resumes will be customized to my various skills.
Hi Connie,
We are thrilled that you were delighted with how Gilbert was able to provide a resolution about your request. We are committed to providing great customer service.
Thank you so much for your awesome feedback!
Liz Aponte helped me sort out some issues I was having, and was so incredibly helpful! I would definitely recommend My Perfect Resume to anyone needing to build a resume.
Hi Annette K.,
We are thrilled that you were delighted with how Liz was able to provide a resolution about your request. We are committed to providing great customer service. Thank you so much for your awesome feedback!
I joined today and it took me about an hour to re-write my resume. Looks great but some space was wrong. I called an in just a minute Jonathan was able to assist and fix it. And he offered to teach me how to do it vs just fixing it which was great.
Nice touch!
Hi Sez,
Thank you for that awesome feedback and for let us know that you were pleased with our Customer Service Team, those are terrific news. It is great to know how satisfied you are with our product and the results you were able to get. We strive to deliver to you what we do best. We wish you the best with your job search
I called for the first time to ask unanswered questions and like the dark knight, Jose answered all my questions and assist me with errors and incompletion of my resume. Awesome guy to have on the team.
Hi Salena,
Thank you so much for this review. We are glad that you were pleased with our Customer Service team and how Jose was able to clarify your doubts. We are committed to providing great customer service. Thanks for the feedback, it's very important for us.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Lisa,
Thank you for that awesome feedback and for let us know that you were pleased with our Customer Service Team, those are terrific news. It is great to know how satisfied you are with our product and the results you were able to get. We strive to deliver to you what we do best. We wish you the best with your job search.