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From the business
Your perfect job-winning resume awaits!
Thousands of users trust MyPerfectResume Resume Builder to make a career-winning resume online. MyPerfectResume takes the hassle out of resume writing. Choose from customizable templates and follow easy prompts to create the perfect job-ready resume, effortlessly.
MyPerfectResume Reviews Summary
The company has received mixed feedback regarding its customer service and overall reputation. Positive reviews highlight the quality of the resume services and commend specific representatives for their professionalism and helpfulness. However, significant concerns arise from customers regarding misleading subscription practices, unexpected charges, and inconsistent service experiences. Many users report frustration with the difficulty in canceling subscriptions and obtaining refunds, describing the customer service as unresponsive or rude at times. Overall, while some customers appreciate the service's capabilities, the company must address transparency and support issues to enhance its reputation.
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When you do a google search for FREE resumes this site pops up saying free resume builder. It is free to build your resume, but you can't use it unless you are willing to pay. It is a false advertisement since you spend about 10 to 15 minutes picking out the perfect template and filling it out only for the site to be like "oh I'm sorry but we are here to rip you off"
Great site! Filled out my resume and when i got to the pay wall I simply screen shotted the resume, edited in paint, and printed! Great service for the price!
Hi Jim,
Thanks for your feedback and for sharing your experience with us.
Let's face it, the most important part of a resume is packaging. I copied the exact information from my (what I thought was a good) resume onto a MPR template and the clarity and crispness was amazing. Additionally, MPR auto-filled corp. names completely with words such as "Division of" or "LLC". My present company is shuttering the plant where I work so the stakes are high using this new resume. Visually I"m convinced this version will catch attention.
Hi George,
Thank you for your kind words, George! It’s excellent to know how you feel about our resume builder. Wishing you the best of luck in your career!
This service took the anxiety out of writing a resume and was beneficial in getting employment. The representative was very personable and when I no longer needed Resume now, I was able to cancel with no strings attached.
Hi Susan,
Thank you for your kind words, Susan! It’s excellent to know how you feel about our resume builder. Wishing you the best of luck in your career!
Useless. The positive reviews had to be written by insiders or people that are totally stupid. After wasting lots of time composing, I could not use because of unequal section, paragraph and indent spacing. When composing or editing, cursor would go out of sight where you couldn't see what you were editing. Individual word spell check wouldn't work. These people know how worthless their product is and are just trying to scam people for money. After reading reviews will cancel my credit card so they won't rip me off like they have so many other people. These people are worse than crackheads breaking into your home and stealing.
Hi Jim,
We’re sorry that you’ve had this experience. We take all feedback very seriously and we’re more than willing to assist you with your concern. In order for us to look into this situation, can you please provide us the e-mail address you used to create your account? Thank you!
Amarilis was quick, efficient and very nice: my problem was resolved in only a few minutes. She was very professional and polite.
Hi Rei,
We’re proud to know that Amarilis was able to provide assistance with your request. Since we’re committed to providing top-notch customer service, reviews like this one really make our days. Thank you so much!
It was super easy, not hard to follow. I had the best resume ever in no time at all and my cover letter looked terrific. I'm so happy for this web site. No kidding just the best. They cover every career with the descriptions to match. The wording was perfect.
Hi Serena,
It’s great to hear that you’re pleased with your job-ready Cover Letter. We’re here to help jobseekers get their Cover Letters ready so they can focus on getting the right job. Thank you!
I had Rolando and he was amazing. I had someone who used my card to set up an account that had been charging me for months! He made everything right, and was so kind.
Thank you!
Appreciate the 5 stars, Deanna! Happy customers make our days brighter. Thanks!
I called and my called was quickly answered without much prompting. Gabriel was very helpful and made the process very simple. He was able to walk me through so I can do it on my own next time. Thanks Gabriel!
We’re proud to know that Gabriel was able to provide assistance with your request. Since we’re committed to providing top-notch customer service, reviews like this one really make our days. Thank you so much!
The gentleman that assisted me was extremely helpful and knew his business! I would recommend this site to anyone who needs help with resumes or finding their next job!
Hi Patrick,
We’re always thrilled to hear from happy customers. Thank you for sharing your experience! If you need further help, please do not hesitate to contact us.
I knew that I was about to be charged for the resume and cover letter that I created, but the monthly charge completely took me by surprise. I have to call to have them give me a partial refund. The help on the resume was overshadowed by the hidden charges.
Hi, Doug! We greatly appreciate you taking the time to write this review. You’re an essential part of our business and provide great help when it comes to improving our customer’s experience. Please let us know if there’s anything we can help with.
Alexander truly helped me, very pleasant experience! I called to get my refund and they processed it immediately they also offered me $12 off my monthly subscription so I'm really happy with the service thank you my perfect resume for being perfect!
Very patient and nice! Super efficient!
Very professional service and I got my refund back really fast! Really appreciate it!
Hi Tiangang,
Thanks for your review, Tianfang! Glad we were able to help. Have a good one!
If you are looking for a professional and friendly resource, MyPerfectResume is your answer. It's so easy to work with it, the staff is so knowledgeable, you would not need to looking for another avenue
Hi Hugo,
Thank you for your kind words, Hugo! It’s excellent to know how you feel about our resume builder. Wishing you the best of luck in your career!
I was very pleased with the customer service from Gabriel! He made it easy to cancel my subscription and was very understanding!
We’re proud to know that Gabriel was able to provide assistance with your request. Since we’re committed to providing top-notch customer service, reviews like this one really make our days. Thank you so much!
I have never had an experience so pleasant on the phone as I had with the representative. She was knowledgeable and helpful and attentive to my needs. Thank you for your good service.
Hi Maria!
Thank you so much for sharing your excellent experience with our Customer Service team. We strive to provide an A+ Customer Service experience with a one-stop approach to any situation. We appreciate your detailed feedback, it's very important to us.
I needed help with my account and the technical aspects Lewis was a God-send. So Shout out to Lewis who was both pleasant and helpful.
Sincerely
T.
Hi Tammie,
Thanks for your review, Tammie! Glad we were able to help. Have a good one!
Unfortunately when looking for a job the price is a bit much..but I found it easy to cancel the account and get my funds back.
Hi Yvonne,
Thanks for your feedback and for sharing your experience with us. We strive to deliver an exceptional customer experience with a top-notch service team and hope you will let us know if you need any help in the future.
Love using the site, very easy to use and quick formats available. Did not like the auto renewal on my card, but was my fault for not cancelling it after using it. But one easy and quick call to the customer service line saw that issue taken care of. They cancelled the subscription and also refunded my money that was charged in error. Would highly recommend this site to anyone.
Hi AJ,
We’re always thrilled to hear from happy customers. Thank you for sharing your experience! If you need further help, please do not hesitate to contact us.
Rosa O. Was very helpful! She solved my issue within 5mins! Fast and easy! She was awesome! I had trouble with the 1st 2 reps and it did not go well! When I called for the 3rd time she was very polite and sweet!
Hi Chiniqua,
We’re proud to know that Rosa was able to provide assistance with your request. Since we’re committed to providing top-notch customer service, reviews like this one really make our days. Thank you so much!
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Kasia,
We’re sorry that you may have gotten the wrong impression of our service and subscription resume builder service. We would like to provide you some information which may clear up any concerns about your account:
Our free account gives you the opportunity to try out our resume and cover letter builder before deciding to purchase. The ability to print, email, or download your resumes and cover letters are features included in our paid subscription and not listed as a feature of the free account. You can download a plain text version of your resume for free. In order to use all premium features of the service, we offer customers a 14 day access for $1.95 USD and we indicate up front that it will auto renew after the 14 day period and that it can be canceled at any time.