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Your perfect job-winning resume awaits!
Thousands of users trust MyPerfectResume Resume Builder to make a career-winning resume online. MyPerfectResume takes the hassle out of resume writing. Choose from customizable templates and follow easy prompts to create the perfect job-ready resume, effortlessly.
MyPerfectResume Reviews Summary
The company has received mixed feedback regarding its customer service and overall reputation. Positive reviews highlight the quality of the resume services and commend specific representatives for their professionalism and helpfulness. However, significant concerns arise from customers regarding misleading subscription practices, unexpected charges, and inconsistent service experiences. Many users report frustration with the difficulty in canceling subscriptions and obtaining refunds, describing the customer service as unresponsive or rude at times. Overall, while some customers appreciate the service's capabilities, the company must address transparency and support issues to enhance its reputation.
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Very Helpful tool to get resume created professionally!
Very professional description of everything I needed. Articulated my resume just as I wanted.
We're thankful for the amazing feedback you have given us, Robert!
The service is automatically recurring monthly payments without any bills or notice; also, the service cannot be cancelled on your dashboard unless you contact them to help you end the service. It seems that they use this tactic to deceive consumers so as to make money. I ended up spending over $100 for a simple resume template that I used to quickly put one together as a formality. Needless to say, I feel that I was scammed by this company. Hard lesson learned, user beware to avoid costly consequence.
Our apologies for any misunderstanding, Beth, however, all users must agree to our terms upon registration since we display this before you submit a purchase.
To clarify, all of our subscriptions are auto-renewing, as we have a continuous billing feature that charges your credit card on file after your trial expires and every month afterward unless you choose to cancel your subscription beforehand.
Since there was no cancellation request sent before the end of the initial period, your account rolled into a monthly subscription at the regular price. The auto-renewal information is listed in multiple areas such as the sales page, the payment information page, on the payment confirmation page and lastly on your welcoming email which confirms your 14-day trial purchase in addition to a detailed overview of your new subscription.
That being said, we hope that this helps clear out any confusion and if you have any other questions or concerns just simply contact our Customer Service Team for immediate assistance using the link provided below.
Contact Us: https://www.myperfectresume.com/contact-us
Super easy to use! My only complaint is I was unaware of the fee until the end.
Thank you for your review, glad we were able to help, Paul!
User friendly application. The application has a modern approach in assisting job seekers which makes it interesting to use.
Thank you for sharing your satisfaction with us, Lindo!
Have used this site for years, always get the job.
Thank you for sharing your feedback and rating us five stars!
Awesome' oh wow like totally freak me out I mean right on
Thank you for sharing your feedback and rating us five stars!
Extremely quick and easy especially for 1st time resume builders
Thank you for sharing your feedback and rating us five stars!
I have been charged roughly $100 over 3 months due to a recurring subscription.
The terms of the recurring subscription are only mentioned in the fine print when you sign up for the trial. This company has managed to sign many users onto monthly recurring subscriptions this way.
The chat agent will conveniently disappear whenever I ask if a refund is possible.
Our apologies for any misunderstanding, Jay, however, all users must agree to our terms upon registration since we display this before you submit a purchase.
To clarify, all of our subscriptions are auto-renewing, as we have a continuous billing feature that charges your credit card on file after your trial expires and every month afterward unless you choose to cancel your subscription beforehand.
Since there was no cancellation request sent before the end of the initial period, your account rolled into a monthly subscription at the regular price. The auto-renewal information is listed in multiple areas such as the sales page, the payment information page, on the payment confirmation page and lastly on your welcoming email which confirms your 14-day trial purchase in addition to a detailed overview of your new subscription.
That being said, we hope that this helps clear out any confusion and if you have any other questions or concerns just simply contact our Customer Service Team for immediate assistance using the link provided below.
Contact Us: https://www.myperfectresume.com/contact-us
Nice to get new ideas technology is available on line
Thank you, Sunil, for the positive feedback!
I have the perfect resume. Site is easy and user friendly. Affordable. Can reach customwr service quicly.
Great services and it saves me time and I feel secure about my resume!
Thank you for the glowing review, Theodora!
Pretty competent filled answers for my obscure talents, means you have a wide variety of info to help a wide variety of people
Thank you, Molly, we truly appreciate your feedback, happy customers make our days brighter.
Nice easy way to get a resume without any strain on your brain
Thank you, your feedback is much appreciated, Mason!
The only thing I don't like is after 14 days trial you are committed to automatic billing of 23.00 per month, if I forget to cancel I am stuck
Thank you for sharing your feedback and rating us five stars!
Good and clear to follow instructions thanks for all the help
We appreciate you detailing your satisfaction with our builder, Conrado!
Expensive, lacks flexibility, templates are not compatible with many systems which I recently found out through employers and recruiters causing me many missed opportunities. Frankly, it straight up just makes me look bad and unprofessional. Lastly, it does not translate well in Word doc format. I have been trying to get ahold of customer service for nearly 2 months and I received one reply saying that I should email my resume directly to the employer... you can't do that with almost any job postings - that's not how the application process typically works... after that, I got ghosted...
We're very sorry to see that you view us that way, Christina, as we state everything up-front so our users can be aware of the types of services that we offer.
To clarify, once you select our 14-day trial plan, you’re automatically enrolled in our subscription service, which we let you know at this stage that you may cancel at any time. In addition, when we request your credit card information, we clearly explain that unless you self-cancel or request a cancellation before the trial expires you authorize us to charge the card on file every four weeks at the regular price of the subscription.
The auto-renewal information is listed in multiple areas like in our sales page where all of our plans are displayed, on our payment information page where you actually enter the card details, and finally on your welcoming email which details your 14-day trial purchase as well as your new subscription.
We hope that all of this information helps clear things up and if you need help in the future, please do not hesitate to contact us directly using the link provided below, as we'll be very happy to assist you personally with anything related to the builder or your account.
Contact Us: https://www.myperfectresume.com/contact-us
Very easy to use and love the guidance. I have a resume in less than an hour.
Thank you, Kimberly, for sharing your feedback and rating us five stars!
Thought was free, so now have to join in order to obtain resume and cancel but resume looks great
We appreciate your feedback, Vikki.
To clarify, we offer two types of accounts, the first one being a basic access account that gives you the chance to try out our builder before deciding to purchase our premium features, this account allows you to download a plain text version completely free. We also provide a full access account for a small fee that grants you 14-days to print, email, or download your documents using our copyrighted templates, but these features are NOT listed within the free account.
In addition, we do offer a 100% money-back guarantee for our 14-day trial if you are not satisfied with our services.
Thought was free, so now have to join in order to obtain resume
Thank You developers of this application and website. I have asked others to do my resume so can be professional and apply for suitable work. None of them came through to help. I family member pulled my coat to this wonderful and life changing website. I want to say thank you from the bottom of my heart.
Thank you, Pharoah, and a way to make our day, reviews like yours keep us going.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you, we're always here to help whenever you need us, Lara!