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MyPerfectResume

4.5

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From the business

Your perfect job-winning resume awaits!

Thousands of users trust MyPerfectResume Resume Builder to make a career-winning resume online. MyPerfectResume takes the hassle out of resume writing. Choose from customizable templates and follow easy prompts to create the perfect job-ready resume, effortlessly.


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MyPerfectResume Reviews Summary

The company has received mixed feedback regarding its customer service and overall reputation. Positive reviews highlight the quality of the resume services and commend specific representatives for their professionalism and helpfulness. However, significant concerns arise from customers regarding misleading subscription practices, unexpected charges, and inconsistent service experiences. Many users report frustration with the difficulty in canceling subscriptions and obtaining refunds, describing the customer service as unresponsive or rude at times. Overall, while some customers appreciate the service's capabilities, the company must address transparency and support issues to enhance its reputation.

This summary is generated by AI, based on text from customer reviews

value
565
quality
553
This company responds to reviews on average within 4 days

We monitor reviews for authenticity

Texas
1 review
0 helpful votes
Follow Kevin V.
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This was quick and easy
May 15, 2020

This was quick and easy. I needed a fast resume and they provided it.

Date of experience: May 14, 2020
Yashira H. MyPerfectResume Rep
over a year old

Just what we love to hear, Kevin please let us know if you need any help in the future.

Washington
1 review
0 helpful votes
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Referred to your website by my daughter. Excellent!

Date of experience: May 14, 2020
Yashira H. MyPerfectResume Rep
over a year old

You made our day with your review, Sarah!

Virginia
1 review
0 helpful votes
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This is so good for people who don't know where to start on their resumes. Good suggestions for skills and descriptions of your job.

Date of experience: May 14, 2020
Yashira H. MyPerfectResume Rep
over a year old

Thank you for sharing your feedback and rating us with five-stars, Deborah!

Alabama
1 review
0 helpful votes
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So easy and efficient with greta formatting options and content/text suggestions!

Date of experience: May 14, 2020
Yashira H. MyPerfectResume Rep
over a year old

Thank you for letting us know how easy it was to build your new resume, Robert!

Arkansas
1 review
0 helpful votes
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Easy to manage
May 15, 2020

Easy to manage. Helpful in proper organizing. Comfortable to navigate.

Date of experience: May 14, 2020
Yashira H. MyPerfectResume Rep
over a year old

Your feedback is much appreciated, Victor!

Wisconsin
1 review
1 helpful vote
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I got a subscription about a year ago to create a resume with a good template. After creating, I unsubscribed to prevent any further payments. Now, trying to edit (update) my resume, I again have to re-subscribe. In sum, too expensive, and PDF conversion is unsatisfactory...

Date of experience: May 13, 2020
Yashira H. MyPerfectResume Rep
over a year old

Thank you for taking the time to share your feedback, Alex.

To clarify, we are in fact free. For the benefit of our users, we offer a Basic Access account that gives you the chance to try out our resume builder before deciding to purchase our premium features, this account allows you may download a plain text version of your resume completely free.

We also provide a Full Access account for a small fee that offers a 14-day trial period. This gives you the ability to print, email or download your resume and cover letters using our copyrighted templates, but these features are NOT listed within the Basic Access account. In addition, we do offer a 100% money-back guarantee for our trial fee.

Oklahoma
1 review
0 helpful votes
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I have a lengthy career and several jobs with close to the same job description. Would like to be able to consolidate. Also for the position I am applying for, I have actual experience in, but it was 20 years ago. Would like to highlight it somehow. I was advised not to leave blanks in employment, but several jobs were not for a public school or various locations doing similar things. I changed jobs several times, but often out of ambition or higher pay. One location I was at for several years and even came back to. I quit one time because I had babies, but came back to work 4 years later. The center closed down and I went to work somewhere else but it was not a good fit. I found I did not like 3 star corporate daycares and my daughter was not getting potty trained. I feel like there must be some way to pare down my lengthy resume. I have worked fairly steady for more than 5 years, but I quit recently to homeschool my children with disabilities.

Date of experience: May 13, 2020
Yashira H. MyPerfectResume Rep
over a year old

Thank you for taking the time to let us know your feedback, Jennifer we’re always happy to hear it! We’re constantly looking to make our products and services better and listening to our customers is a big part of that. With that in mind, we’ve passed your comments along to our team so we can keep improving

Wisconsin
1 review
0 helpful votes
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The tool was good, the listing of "free" is not accurate.

Date of experience: May 13, 2020
Yashira H. MyPerfectResume Rep
over a year old

Hi, Joan

We’d like to clarify that our Basic Access accounts allow you to create and download a plain text version of your resume and cover letter using our examples and tips.

However, if you would like to download, print or email a professionally formatted version of your resume using our copyrighted templates in a PDF or Word format you will need to subscribe first for a small fee which we offer a 14-day trial option.

In addition, we do grant a 100% money-back guarantee for our trial fee.

New Zealand
1 review
0 helpful votes
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Success for some of my family using this resume builder

Date of experience: May 12, 2020
Yashira H. MyPerfectResume Rep
over a year old

Thank you for trusting us with your their new resumes, Suzanne!

Indiana
1 review
0 helpful votes
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This site is quick and easy to use to make an appropriate-looking resume.

Date of experience: May 12, 2020
Yashira H. MyPerfectResume Rep
over a year old

Thank you for sharing your feedback, Jacob!

Canada
1 review
0 helpful votes
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Good experience but only notifying that the service was a paid one at the end of the process is scummy

Date of experience: May 12, 2020
Yashira H. MyPerfectResume Rep
over a year old

We’ve taken note of your feedback and it’s much appreciated, Steven. We’re constantly looking for ways to provide the best experience for our customers and comments like yours help us do just that.

Arizona
1 review
0 helpful votes
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It was an okay experience
May 12, 2020

It was an okay experience. I would like toend my trial exactly after the 14 days because I will only have enough for the 14 days.

Date of experience: May 12, 2020
Yashira H. MyPerfectResume Rep
over a year old

We’re always open to suggestions on ways we can improve and thank you for providing us with your feedback, John.

Canada
1 review
0 helpful votes
Follow Alyze E.
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Terrific Way to Build a NEW Resume!
June 12, 2020
Updated review

I am trying to start a new career to take me through retirement while doing what I love - writing - amidst still working at my current f/t job. I was blown away at how amazing it was to put this new resume together! Took my skills and abilities and was able to turn them into an amazing resume and cover letter.
Thank you for this.

Date of experience: May 12, 2020
Yashira H. MyPerfectResume Rep
over a year old

We appreciate you taking the time to write this review, your feedback will help us provide an even better experience for our customers, Alyze.


I am trying to start a new career to take me through retirement while doing what I love - writing - amidst still working at my current f/t job. I was blown away at how amazing it was to put this new resume together! Thank you for this.

Date of experience: May 10, 2020
Florida
1 review
0 helpful votes
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It didn't give me the option to pick annual subscription, it went automatically to the monthly choice (as if I picked that one)

Date of experience: May 12, 2020
Yashira H. MyPerfectResume Rep
over a year old

We're always open to suggestions for improvement, please do not hesitate to reach out to us with more of your feedback, Nicole.

Minnesota
1 review
0 helpful votes
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It's overpriced, clunky software, and You guys have some work to do. Thank you for your help, and I look forward to doing further business with you when you can make more product options for guys like me who don't require the premium package.

Date of experience: May 12, 2020
Yashira H. MyPerfectResume Rep
over a year old

Thank you for taking the time to let us know your feedback, Frank we’re always happy to hear it! We’re constantly looking to make our products and services better and listening to our customers is a big part of that. With that in mind, we’ve passed your comments along to our team so we can keep improving

New York
3 reviews
0 helpful votes
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Easy format to use, quick to make changes or add to resume'

Date of experience: May 12, 2020
Yashira H. MyPerfectResume Rep
over a year old

Thank you for sharing your experience, Keith!

North Carolina
1 review
0 helpful votes
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Easy to use and inexpensive
May 12, 2020

Easy to use and inexpensive. Watch out for the auto-enroll monthly recurring fee!

Date of experience: May 11, 2020
Yashira H. MyPerfectResume Rep
over a year old

Thank you for sharing your feedback and rating us with five-stars, Michelle.

Georgia
1 review
0 helpful votes
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I am 65 years old and have not needed a resume for 30 years. But your Resumes are so helpful. I'm going to now get on here and get a Cover Letter. Thanks for your help! Ms. Andrea Beasley

Date of experience: May 11, 2020
Yashira H. MyPerfectResume Rep
over a year old

Thank you for your review, Andrea glad we were able to help.

District of Columbia
1 review
0 helpful votes
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It said this was a free template then got all the way through and it charged me

Date of experience: May 11, 2020
Yashira H. MyPerfectResume Rep
over a year old

To clarify, we are in fact free, William.

For the benefit of our users, we offer a Basic Access account that gives you the chance to try out our resume builder before deciding to purchase our premium features, this account allows you may download a plain text version of your resume completely free. We also provide a Full Access account for a small fee that offers a 14-day trial period. This gives you the ability to print, email or download your resume and cover letters using our copyrighted templates, but these features are NOT listed within the Basic Access account. In addition, we do offer a 100% money-back guarantee for our trial fee.

Illinois
1 review
0 helpful votes
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It is easy to use
May 11, 2020

It is easy to use. Especially, if you have not made one in a long time.

Date of experience: May 11, 2020
Yashira H. MyPerfectResume Rep
over a year old

Thank you for sharing how easy it was to use our resume builder, Daniel.