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My Perfect CV builder creates professional and ATS-friendly CVs in minutes. Use our easy-to-use mobile app CV builder for fast CV creation, transparent pricing, excellent customer support, and secure, confidential service.
My Perfect CV - CV builder Reviews Summary
The company has garnered mixed feedback, with some customers praising the ease of use and effectiveness of the CV-building tools, as well as positive interactions with customer service representatives. However, a significant number of reviews highlight serious concerns regarding unauthorized recurring charges, lack of communication, and difficulties in canceling subscriptions. Many users express frustration over being charged without prior notice or clear terms, leading to feelings of being misled. Overall, while the product quality receives acclaim, the company's customer service approach appears to be marred by issues related to transparency and responsiveness.
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Excellent, efficient, great service and professional. Will use again the future and highly recommend.
Victor was the best customer service I've had in a long time he just give me 50% off on my subscription
Thank you for sharing your experience with Carl, we’ll be sure to pass along your positive comments!
I called the customer service team when I was charged 16.95 subscription fee, when I had not used their service at all. John was so understanding and helpful, he kindly went ahead and issued the refund when I explained my financial situation.
Very happy and will definitely return.
Thank you, Roxana, for sharing your experience with, John. We always strive to provide the best customer service experience with a one-stop approach to any situation and your feedback helps make our service even better.
Fast customer service very polite and ready to help with any questions. Good deals Very good service!
Thank you, Daba, we truly appreciate your feedback, happy customers make our days brighter.
Customer service is brilliant! The team are really friendly, great help. They really do care about netting customer needs.
We appreciate you taking a moment to share your satisfaction with our team, Gideon, thank you!
A well designed website with useful description suggestions for both professional and personality attributes. There's a good variety of templates and the CV can be downloaded in. Pdf,. Txt or. Docx.
The one hiccup is for cancelling the subscription: their FAQ gives directions to a button that doesn't exist, so a call to Customer Services (or an email) is necessary and they WILL try to keep your custom, but call is free, agents are superb (I spoke to Sandy ID: 7164), friendly, smart and helpful, and i got what i wanted within 7min. Will use again!
Thank you, Na T, for sharing your experience with us, our team prides itself on providing top-notch customer service and your feedback helps us tremendously.
Mary has given me a good discount because I'm a student and it's tough to pay 16 pounds per month. So better option.
Thank you for your review, Kamala, glad that our agent, Mary was able to help!
My call was to cancel my subscription and Andres was very pleasant and it was easy to do so. He tried to sell me the subscription but was not pushy or rude in doing so.
Thank you, Oliver, for leaving a five-star shout-out for our agent, Andres!
Really sweet and helpful guy that helped me with my enquires, process was smooth with no hassle whatsoever!
Thank you for the awesome feedback, Tiahna, we rely on input from customers just like you to make our service even better.
I was really happy with the customer service. I spoke to Victor, who was very helpful and understanding.
Thank you, Amrin, for sharing your experience with, Victor,. We always strive to provide the best customer service experience with a one-stop approach to any situation and your feedback helps make our service even better.
Thanks to myperfectCV. I have a very beautiful CV now, your service helps me save a lot of time, I love it so much, it is much easier than I thought I could do, you suggested ideas which is suitable with specific job such as sumary, describe jobs... I got a job with the CV. I Will reccommend MyperfectCV for all my friends.
Thank you, Huynh, for sharing your feedback and for giving us a great rating.
THEY LIE AND STEAL MONEY FROM YOUR CREDIT CARD EVEN WHEN YOU CANCEL THE ACOUNT IN THE SITE I PAID ONCE TO DOWNLOAD MY CV AND THEN THEY GET ME ANOTHER 17 £ AFTER A WEEK
Thank you, Valentin, for sharing your thoughts.
Our team is dedicated to providing our users with the best customer service experience possible and we would love to discuss this further in order to seek a resolution to your matter, please expect a private message from us shortly.
Once again we apologize for any misunderstanding and hope to resolve this matter soon.
Victor who I spoke with on the phone is a gentleman, really polite and helpful, solved my problem in minutes
Hey, Jack
We’re delighted to hear that Victor was able to resolve your inquiry and provide you with excellent service.
We’ll be sure to let him know your kind comments.
Victor takes his time and explains everything in detail. He is very friendly and efficient He also explained the advantages of having my perfect cv
Thank you so much for taking a moment to recognize Victor for he's efforts and willingness to help with your query, Sebastian.
My chat was lovely, they really helped me out and really polite. Even when I was unsure about the terms and conditions they patiently explained to me my options and truly helped me out.
You are always happy to help out our users, Jo!
We love to hear from our customers as it provides us with valuable feedback that helps us serve customers like you better.
I am very pleased with the service received over the phone today from Victor, such a down to earth guy! There was no robotic responses or 'let me get you off the line as fast as possible' attitude - human and kind service, I am impressed!
Happy with the discount offered too.
Hope the team stays safe and I am grateful for the lovely service in these troubling times!
We're always committed to providing excellent service and it’s great to hear we delivered our promise to you, Polina. We strive to make our customers happy and we take your feedback to heart. In fact, we rely on it to continually improve our customer’s experience.
If you need further help, let us know!
I would like to thank Victor Vargas who helped me today. I called up with a query and got through quickly and easily. My call was answered by Victor who was friendly, helpful and very knowledgable. He helped me with efficiency and kindness and i was very happy with the solution provided. Thank you for your help and kindness, I am very grateful.
Hi, Rianna
Thank you for taking the time to let us know your feedback about our agent Victor, we’re always happy to hear it!
We’re constantly looking to improve our services and listening to our customers is a big part of that, we’ve passed your wonderful comments to our agent.
I would like to extend my appreciation to Viktor who helped me get my problem resolved quickly and efficiently.
Thank you for leaving a five-star shout-out for our agent Victor for helping you resolve your query, Jeevakanth.
I would like to extend my appreciation to Sheldon who helped me to get my problem resolved fast and efficiently. This website is a excellent tool in getting the perfect CV! `
Dan G
Hello, Danny
We appreciate you for sharing your experience with Shelton. We strive to provide an A+ customer service experience with a one-stop approach to any situation, your feedback helps make our service even better.
Once out get your head around it, it's easy, helpful and enjoyable to do, a very helpful amaerican lady help me cancel my subscription in minutes as I found my new job within days of my CV going to 2 jobs , a big thank you
You are most welcome and congrats on the new job, Sean! We appreciate the positive feedback and we’re glad we were able to help you in your job search.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for the amazing review, Lou, we love it!