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My Perfect CV builder creates professional and ATS-friendly CVs in minutes. Use our easy-to-use mobile app CV builder for fast CV creation, transparent pricing, excellent customer support, and secure, confidential service.
My Perfect CV - CV builder Reviews Summary
The company has garnered mixed feedback, with some customers praising the ease of use and effectiveness of the CV-building tools, as well as positive interactions with customer service representatives. However, a significant number of reviews highlight serious concerns regarding unauthorized recurring charges, lack of communication, and difficulties in canceling subscriptions. Many users express frustration over being charged without prior notice or clear terms, leading to feelings of being misled. Overall, while the product quality receives acclaim, the company's customer service approach appears to be marred by issues related to transparency and responsiveness.
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My experience with this website started really well, I made a few cvs and paid for them. I then have been charged £16.95 per month, even after cancelling my subscription and opting to not auto renewal. I have emailed multiple times all of which have replied to tell me that they will cancel my subscription (even though I didn't subscribe in the first place!) and they haven't cancelled it and are still taking money- months and months after!
Please be very careful.
Contacted them multiple times to cancel the subscription - you automatically get subscribed when buying the downloadable version of the CV. They claim there isn't a paid account allocated to my email address, but they charged me almost 18 pounds 3 days after. No response from them after providing them with the proof of them stealing from me! No one answers the phone either. I have escalated it to my bank, Trading Standards and I will not stop here. Also there are other many people in this situation - same story, same outcome - so we all want to go to the media and expose them and what they are doing to people. Avoid! Do not fall into their trap like I did.
Hello! We are sorry for the inconveniences this may have caused you. At your earliest convenience, we invite you to contact our Customer Service Team through this link https://www.myperfectcv.co.uk/contact-us, so that we may assist you and help clear out the situation with your account.
We look forward to hearing back from you soon!
With my great bad-luck, i opted the service of 'MyPerfectCV' to build my CV. I was suppsoe to pay 12 aed to use this service for week or 2 week i guess.
However, they started auto deducting around 90 aed from last 3 months,. They dont even have option to cancel subscription anywhere on teher website.
Clearly, they seems fraud and looting money in broud day-light. I am hoping assistnce to recover my hard-earned money from this scammers. I have lost 270 aed till now.!
Regards,
Suhas
We apologize for any inconveniences this may have caused you. We want to clarify how our membership works. All of our subscriptions are auto-renewing unless you choose to cancel your subscription beforehand.
If there was no cancellation request sent before the end of the initial period, your account might have rolled into a monthly subscription at the regular price. The auto-renewal information is listed in multiple areas: the sales page, the payment information page, the payment confirmation page, and finally, on your welcoming email, which confirms your 14-day trial purchase and a detailed overview of your new subscription.
We hope that this helps clear out any confusion. To verify the status of your account and what might have happened, contact our Customer Service Team for immediate assistance using the link provided below.
Contact Us: https://www.myperfectcv.co.uk/contact-us
The CV templates are great, they are easy to use and give suggestions of how to improve your writing and grammar, it even helped me to get a job! I wanted to temporarily hold my subscription and they offered me an affordable price that meant I no longer had to hold it.
Hi, Eleanor! Thank you for taking the time to write this review! We are thrilled you had a great experience with our services and were able to land a job!
The product is excellent. So easy- a child could use it... but that would be pointless... Go for it.
Hi, Christopher!
Thank you for taking the time to write this review! We are thrilled you had a great experience with our product. For the latest employment news and career management advice, follow us on LinkedIn, Facebook, and Twitter as MyPerfectResume!
I needed to cancel my account. Lady was helpful to go through and did it immediately. I am very happy about the service they have provided.
Thank you for sharing your experience with our service. We are thrilled that everything turned out in your favor.
The website is actually really helpful and allows you to have good structure of your sentences on your CV! You may have to tweak a few bits here and there but that's just minor as most of the work is technically done for you. The customer service is really great! You can get hold of them so quickly and they sort you issue out instantly! It's honestly a handy site to have!
Hello!
Thank you for sharing your experience with us! We are super grateful we could assist you with your CV. Count on our service for anything your need assistance with your resume, cover letter, cv, or any other career advice! Have a great day!
Disgusting piece of bull load website, look at reviews the name from Arab or Indian countries. The people are making up these review word of advice don't go near this site if you don't want to lose your money.
5 star scam
Best scamming site
Please turn yourselves to the authorities or get karma
Thank you for taking the time to share your thoughts, and our apologies, but, we’re unable to assist you with your feedback given your description.
Please let us know as much detail as you can regarding any issue or problem that you are having. We’ll be more than happy to assist you once we have more information.
Never give up for your future as the site for my perfectCV is existing, as I use it and immediately found the job, thanks
Thank you for the awesome review, Adil, and for letting us know that you landed a job, that’s terrific news!
'Victor' (Customer Service Team) gave excellent customer service, was very understanding and friendly. My Perfect Cv is a Great website for CV build and easy to learn.
Thank you for sharing your review with us, Ansa!
Victor Vargas was excellent I was bit difficulty when I was trying to make my cv I was facing some problems but victor Vargas gave me very easy solution
We appreciate you taking a moment to share your satisfaction with us, Mohammad!
I contacted CS to cancel my subscription, because I did not want to continue paying £16.95 after updating my CV (very easy to do using one of the MyPerfectCV templates, by the way!)
The CS operative, Victor, was excellent and, I now have retained full capability on my account at a reduced cost of £3 a month, which I'm happy with.
Well played, Victor!
Thank you, Martyn, we’re thrilled to hear that, Robert was able to assist you with your request and provide you with excellent service, we’ll be sure to let him know your amazing comments.
I received a great and detailed service from Victor. I will refer people as it has helped me in attaining a detailed information for my career.
Thank you, Unmah, we truly appreciate your feedback, happy customers make our days brighter.
This website has been so handy for me and easy to use. When I called about something the customer service was excellent and rectified my problem straight away.
Thank you for the glowing review, Rachel, we love it!
The customer service is really awesome. The person who was handling my issue is really good. He heard me very patiently.
Thank you, Garima, that is just what we love to hear, please let us know if you need any help in the future.
MAURICE was very helpful in assisting me. Very kind and helpful also helped me with any questions thank you very much you are great thank you.
Thank you so much for your review, Clifton, glad we were able to help.
I found this site very useful and easy to use. Helpful in challenging my assumptions about my longstanding CV format and radically change that. I had very positive feedback on my new CV and it secured me an interview - after three rounds I have a new job!
Thank you, Cathy, for the awesome review, and for letting us know that you landed an interview, that’s terrific news, we're wishing you the best of luck!
The website made my cv building quite easy as it give several suggestions and options to each statement I need to make. I dint require much brainstorming.
Thank you, Anuoluwa, and a way to make our day, reviews like yours keep us going.
An excellent website for CV services. The various high quality options will leave you with the Perfect CV indeed.
We're thankful for the amazing feedback you have given us, Aleema!
Very good and helpful customer service. Was able to cancel my subscription without difficulty and find a subscription more suitable for me.
Thank you for your review, Natalija, glad we were able to help.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello! We are sorry for the inconveniences this may have caused you. At your earliest convenience, we invite you to contact our Customer Service Team through this link https://www.myperfectcv.co.uk/contact-us, so that we may assist you and help clear out the situation with your account.
We look forward to hearing back from you soon!