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MyLife

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MyLife

1.6
mylife.com

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MyLife Reviews Summary

The company's reputation is significantly marred by customer complaints regarding unauthorized charges, inaccurate information, and a perceived lack of transparency. Many users express frustration over subscription practices and the difficulty in canceling services, often leading to unexpected financial losses. Concerns about data privacy and the reliability of the information provided are prevalent, with numerous reports of outdated or erroneous records. While a few customers found initial engagement promising, the overwhelming sentiment reflects dissatisfaction with customer support and a belief that the service operates unethically, prompting warnings against using the platform.

This summary is generated by AI, based on text from customer reviews

service
48
value
51
shipping
22
returns
31
quality
47

We monitor reviews for authenticity

Maryland
1 review
13 helpful votes
Follow John G.
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I found out this morning that mylife.com gathers aggregate information from the internet and uses it to compile a 'reputation score'. I was of course appalled to learn this and immediately began looking for a way to have my info removed. And you can but you shouldn't have to do so to begin with. Not only was the info incorrect it's suggestive and may lead people to think things that are not true. If my information is not removed from their site I will be taking legal action. And I've never sued anyone! I'm also thinking about starting an online petition to make them stop what they're doing. This BS can effect a person's entire life. Incorrect information could cause someone to lose a potential job, Or even be let go from a present employer even though that would be wrong in itself.

These people MUST be stopped. I will be making this my cause.

Date of experience: August 31, 2019
California
1 review
3 helpful votes
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This its just another one of those scam sites that offer a trial period & then, whether you cancel or not, will automatically sign you up for the most expensive membership at $19.95.
They charged me twice in a month and that's when I figured out that I was auto signed up.
This site is crap & not legit. It just plays on our addiction to being admired on social media. Don't fall for it. I promise it's not worth it. I got duped when i wanted to leave a remark for a rich dbag who stiffed on a tip. My bad. I did the $1 free trial & got screwed. NOT WORTH IT.
When I called to dbl check that I had disabled the membership, of course I was still enrolled. So you MUST call to cancel!
I got 1 month credited to my account & that's it. Also, good luck understanding the customer service rep's accent. I had to have the cancel confirmation # repeated no less than 6 times.
DON'T VISIT THIS SITE, DON'T LOOK OTHER PEOPLE UP ON THIS SITE, STAY AWAY FROM MY LIFE!

Date of experience: August 29, 2019
Texas
1 review
6 helpful votes
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I created an account online, I (stupidly) gave my credit card information for the $1 one-week trial. Nearly all the information on the site was wrong, especially my "associates and family members", most of whom I'd never head of. So I went through the motions of cancelling the account online. One week later, they charged me $50.85 to renew my membership. Apparently there's fine print somewhere on the site saying you have to call to cancel. They don't even send you an email until they've charged you the 50 bucks, in hopes you'll forget about the $1 "trial". So they let you think you've cancelled your account and don't actually tell you to call to cancel until after they've charged you.

Date of experience: August 27, 2019
Georgia
1 review
2 helpful votes
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What a joke!
August 26, 2019

If anyone believes the stuff that is published on Mylife, you would have to be an idiot. I searched my children, my wife and myself and many of our friends on this site and have found that the majority of the information they provide is completely inaccurate. It is so bad that when I found the data on my daughter's new fiancé I was ready to kick him to the curb, only later to find out that 90% of the information provided at a cost to me, was completely erroneous. It showed him as "married" which was totally inaccurate. Do not waste your money on this site. Do your own checking on people by telephoning associates, etc. Mylife is a complete waste of time and money. I am infuriated with the inaccurate information they provide.

Date of experience: August 26, 2019
Germany
1 review
3 helpful votes
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Fraudulent practices
August 26, 2019

This site is a complete fraud. Its almost, no wait, it is impossible to get a refund from these crooks. 18 days and still waiting for a refund because of a quote technical issue.mylife.com reputation score is 0. How dare they judge a persona reputation.

Date of experience: August 26, 2019
New Jersey
2 reviews
10 helpful votes
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This site is a nightmare... 95% of what is posted about me is wrong - wrong cars, wrong net worth, wrong salary, wrong job, says I am related/associated with people I have never heard of, has me listed as supporting political causes that I most certainly do not support. Says I have lawsuits/liens/bankruptcies which I do not have. Says I am a MAN, although the last time I checked I still have the vagina I was born with 47 years ago. The only thing they got right was my name and birthday. And of course my address is right there for anyone who wants it. How can they get by with posting this nonsense?

Date of experience: August 18, 2019
Washington
2 reviews
4 helpful votes
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There has to be some class action attorney willing to sue these creeps for slander. There people I'm supposedly related to have my last name but I've never heard of them.

Date of experience: August 16, 2019
North Carolina
2 reviews
6 helpful votes
Follow Charles M.
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Although I've heard about MyLife for years, I never paid any attention to it because of all the negative publicity in the press. Recently, though, I looked up my "personal info" on MyLife to see how bad the site really is. It's pretty bad.

For one thing, they have me listed as the Vice President of a well-known national company. Not only am I NOT the Vice President of this company, I have never worked for this company in any capacity, and I've never even done business with this company. I have no idea where they got their info, but it's false.

For another thing, it has me listed as a "Registered Republican," although I certainly am NOT.

For a third thing, it says I have an arrest record, as well as several legal judgments and liens against me. Again, this is ALL false info.

I see that many other people have the same complaints about MyLife, from complete misidentification to fake criminal records, etc.

MyLife does this deliberately, I'm told, so that you try to sign up (for a 7-day trial) to correct all the bogus information (which they don't do, by the way). Then they start charging you for a monthly subscription, even after you cancel.

In my opinion, MyLife needs to be prosecuted for fraud, among other things.

Date of experience: August 11, 2019
Illinois
1 review
5 helpful votes
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Information Is Wrong
August 9, 2019

The site states that I have "arrests or criminal records" and "lawsuits, liens, or bankruptcies." I have never been arrested (much less convicted of a crime), no liens or lawsuits have ever been filed against me, and I have never filed for bankruptcy. I am a licensed attorney in good standing in 2 states, so I don't know where this site is getting its information.

Date of experience: August 9, 2019
Texas
1 review
6 helpful votes
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I can not tell why this company still exists. It listed under age minor info which is dangerous. 80% of the info I searched end up inaccurate, outdated, or falsify. No point about reputation score if info is false, no matter how good its secrecy algorithm - probably also a scam by itself.

Date of experience: August 9, 2019
Florida
1 review
2 helpful votes
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What a scam site! 99% of the information about me isn't even correct. To make any changes to their bogus information, you have to pay them! Seriously, don't waste your time or money! It is ALL LIES- and FAKE INFORMATION!

Date of experience: August 8, 2019
Georgia
1 review
2 helpful votes
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Bogus scam
August 6, 2019

Absolute garbage. Total scam. Do not give your card information or you'll play hell cancelling and getting a refund of your money.

Date of experience: August 6, 2019
Florida
1 review
10 helpful votes
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Gimmick
August 1, 2019

I went to this site thinking that I needed to worry about the information that was on the site as I am currently applying for jobs. My "reputation" score on this site is poor, however, besides 1 traffic violation in the last year, I have no convictions or otherwise derogatory information. I made the mistake of purchasing a subscription thinking this was a valid site and now realize this is a huge scam. Please do not waste your money or your time on this site.

Date of experience: August 1, 2019
Michigan
1 review
12 helpful votes
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Bogus
August 1, 2019

I went to the site, set up an account. It allowed me to lock & "edit" my info on the site for free, so I thought, "Okay, must be legit." I did all the above and it gave me a higher score.
Today, I decided to try to edit some more info. They do not recognize my account and all the changes have been reversed. I was going to pay the 7 day trial, but decided to check for scams and came here to see all the really bad reviews. Thank you to all of you for telling your story!

Date of experience: August 1, 2019
Georgia
1 review
7 helpful votes
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JUST SAY NO!
July 27, 2019

https://www.mylife.com/user-agreement- The agreement states that you can and will be billed from a 3rd party that you did not authorize and that you have no recourse from this transaction. What a Joke! RIP OFF - JUST SAY NO!

Date of experience: July 27, 2019
Pennsylvania
1 review
13 helpful votes
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Just Googled my name to see what comes up. Found a link to mylife.com, so I clicked on it. While some information is correct (family members), and a bit concerning how much of my personal info is out there, the most concerning was a low reputation score attributed to my arrests and criminal convictions" - neither of which I have. The worst anyone will find even close are some old traffic tickets, which were dealt with timely and properly.

In researching, there is no easy way to correct this information. They certainly push for you to subscribe to their service and then you can hide' certain details of your profile. Why should I pay to hide incorrect information? Oh, and they don't guarantee you can hide the parts that are actually incorrect.

I have sent an email request to have my information removed, however, reading the reviews, I don't hold much hope of that happening.

If anyone is up for a class action lawsuit, I'm in!

Date of experience: July 24, 2019
New York
1 review
4 helpful votes
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I looked at 4.95$ one time info plan. The dead giveaway was the dramatic slow speed artificially done. No criminal data base is slow. No private data base is slow, all public record computers are government sites and cops don't have slow databases, especially in cars.

Thank you guys. I am sorry you got all got caught. I did find that any site that says cancel whenever you want i stay away from. The reps get the job because they can aggravate anyone, "Tell me, why are leaving us, etc.

Many banks won't back you, in fact unless it's fraud and they can lose money, they are right there for you.

I read a post 179$ and going up. Why is it going up. They won't cancel or a different reason.

Thank you.

Date of experience: July 20, 2019
Costa Rica
1 review
9 helpful votes
Follow J H.
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I never subscribed to this site. I just reviewed my bank statement and found out that I was being charged a monthly subscription fee of $18.95. I live outside of the U.S. and my international credit card was being charged. I called the company to cancel this so-called subscription. Cancellation was a hassle. I talked to a customer rep named "Lovie" (I kid you not" and was told they would cancel my "subscription" immediately and send an email confirmation. I am still waiting for that email. Fortunately, I did copy down a cancellation confirmation number. This had better not show up on my statement next month. I investigated this company. It is a scam and has been the subject of much litigation. It is a complete FRAUD and they are thieves.

Date of experience: July 15, 2019
Arizona
1 review
10 helpful votes
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Total fraud/scam
July 14, 2019

Posted name in site - it came up with "low reputation score" based upon criminal files. I have and have had no criminal issues so I signed up to check my profile. Almost everything possible was wrong. Has me listed with pilot and chiropractor licenses, and I have neither. Has me owing property in states I've never been to, judgments against me by financial institutions I've never dealt with a traffic tickets and violations in states I've never been to.

There is no function to correct the record - only to leave comments in some of the subject areas. This site is a scam. Only need 100 people to file a class action lawsuit against them.

Date of experience: July 14, 2019
Mississippi
1 review
8 helpful votes
Follow kathleen d.
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I signed up to review my score and was shocked to see a known criminal had a higher score than myself and other upstanding citizens I know. This is a bogus site that can be manipulated by anyone if the fee is paid. Thereby, providing false information. I called and immediately canceled this and was even given a false confirmation number. Two weeks later on a Sunday morning I was sent a FRAUD ALERT by my credit card. MY LIfe again was stealing money from my account. I then had to endure trying to decipher what a non English speaking rep from MY LIFE was trying to explain to me... something about the last rep I spoke to "did not properly cancel my account" even though he gave me a confirmation number. Stay away from this site...

Date of experience: July 14, 2019

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mylife.com
Founded in 2002
Los Angeles, CA, United States