MyLifeReviews 427

I purchased the $1 trial for 7 days. I explicitly made sure multiple times that the "automatic renewal" was disabled on my account. Come what would have been the renewal date, I lose access to my account as I should have. However, I checked my bank statement and I was still charged $79 and change to a service I no longer had access to. So, I called MyLife directly. Apparently despite the fact they have a spelled out "disable automatic renewal" button, you need to call in order to cancel your account or it doesn't go through. I got my money back in the end but save yourself and your wallet the headache. This company is shady and underhanded.

This is not a reputable company, as I signed up for the "Trial" which was suppose to end in 7 days for $1.00, I cancelled my subscription the same day/same session in which I opened it. It asked me to verify that I wanted ONLY the 7 day trial and if I still wanted to cancel my membership, in which I answered yes only wanted the trial for $1.00. Today, a month later... I look at my bank account to see a charge for $14.95 from this website, so I call them. I explained I only signed up for the trial for $1.00, but OF COURSE they were not willing to refund my $14.95 charge. This right here tells me they are a scam, as MOST online services I've ever dealt with that were legitimate always has apologized and refunded the unauthorized payment and removed my subscription. DO NOT sign up for this site, as it gives you the option to cancel same day but apparently it doesn't cancel it. Thankfully I noticed the charge the first time it was taken out of my account so no more should be taken out.

I have looked up several people on this site that I know and the information is very old and not accurate. Their scoring system is whacky also. People who are on the street drug addicts have higher scores that extemely successful and responsible people. Married status is inaccurate, as well as income. I have been divorse for 13 years and it states I am married. People who have died years ago are still listed as alive. They confuse records of people that have the same name.

This company and website are an absolute joke and fraud! Stole my money, wouldn't refund. Completely denied withdrawing it from my debit!
First of all, you are supposed to be able to make your profile private but it's not private at all. Log out and all your info is still visible to the world.
Secondly, it says you can look people up anonymously. Another lie! It alerts people the second you search them by email!
I asked for a refund for the membership I purchased and they denied taking money out of my account claiming I only had 'trial' membership.
BEWARE OF THIS SHADY COMPANY!

Their behaviors are wicked, illegal. They first collect your information and make it public without your knowledge and permission. And when you realize you're exposed to the whole world, and want to make the created profile private, they start charging you. Who give them the right to collect and public our personal information? Isn't this illegal in the US, a so-called civilized country that emphasize personal privacy? Anyone wants to start suing this immoral, i'll be for sure join!

I started doing some research on this company after googling myself and finding inaccurate and damaging information. I am a healthcare worker and business owner. They are saying I have a criminal record and I don't. This is extremely damaging. They also have two different ages for me, addresses I've never lived at and my x husband who died 14 years ago is apparently now 67 years old and living at my old address. This company and all of it's employees are truly disgusting

SIGNED UP FOR THE 7 DAY $1.00 TRIAL. AFTER SEARCHING FOR WHAT I NEEDED I HIT THE UNSUBSCRIBE BUTTON 37 TIMES. WOKE UP AND FOUND THEY CHARGED MY $69.95. CALLED THEIR 888 NUMBER, NOW THEY SAY I NEED TO GIVE THEM MY CREDIT CARD NUMBER. WTF YOU NEED THAT? IT'S ON FILE. IM AN INVESTIGATOR IN TEXAS AND MY JOB IS TO FIND PEOPLE. THIS SITE CAN'T EVEN FIND ME AND HAS SOOOOO MUCH MISLEADING INFORMATION. DO NO WAIST YOUR TIME WITH THIS CRAP SITE.

I signed up for a trial rhe 7 day and I was charged for one year.
SO, I called and said, today is my 7th day and I did not sign up for 1year of $167.00.
She said I need to sign up for one month for $10 and she would refund the $167.
I told her I did not want it at all.
She said just give her my credit card number and for $9 she could sing me up for a month.
I said NO, I do not want nothing at all!
Then the lady said, well, I cant help you, good bye

Terrible customer service... not to mention, stealing ones money.