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MyLife

1.6
mylife.com

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MyLife Reviews Summary

The company's reputation is significantly marred by customer complaints regarding unauthorized charges, inaccurate information, and a perceived lack of transparency. Many users express frustration over subscription practices and the difficulty in canceling services, often leading to unexpected financial losses. Concerns about data privacy and the reliability of the information provided are prevalent, with numerous reports of outdated or erroneous records. While a few customers found initial engagement promising, the overwhelming sentiment reflects dissatisfaction with customer support and a belief that the service operates unethically, prompting warnings against using the platform.

This summary is generated by AI, based on text from customer reviews

service
48
value
51
shipping
22
returns
31
quality
47

We monitor reviews for authenticity

Texas
1 review
3 helpful votes
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mylife.com offered a partnership deal stating that if you order something from one of their partners that was listed, I would get a free membership for one year. I ordered business cards from vistaprint.com, which I really did not need, however it was way cheaper than paying for the membership. I was charged for and received the business cards but no membership. Called several times and these people had no idea what I was talking about. Finally one of the representatives gave me her supervisor's email and asked that I send a copy of the vistaprint order which I did. No action. They will not even let me talk to a manager. I would not recommend this to anyone as it is indeed a rip-off company.

Date of experience: May 4, 2011
Arizona
1 review
4 helpful votes
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OMG...
April 17, 2011

OMG... just had my Visa debited $179.80 for an acct I cancelled 3 weeks ago. Tomorrow I will attempt to call their 1-800 number but after reading the reviews on this site (and others) I don't expect a favorable resolution. Wish I had checked them out before signing up for the "trial period". BTW, I guess I should have known better. College grad, retired teacher, senior citizen.

Date of experience: April 17, 2011
Texas
2 reviews
8 helpful votes
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Someone is tampering with my profile on mylife.com. If you look me up, you will find a photo that I did not put in there. It is a photo of a guy holding his arms and hands to look like he is shooting at the viewer. Before that, it was a guy kissing a baby's head. It took a 30 min call to clear that up. Seems someone's other profile was reflecting thru mine. They did not clear up someone else's access. Before that it was a photo of a black guy holding his hand in a peace sign at the viewer. I am not black and I am not a guy. My profile also had my places of residence, relatives and other information altered without my knowledge or consent. If someone can chronically get into my account, after repeated efforts to clear it up, no one is safe from the same thing. Beware of what you open your life to - it shouldn't be mylife.com

Date of experience: April 10, 2011
Maryland
2 reviews
5 helpful votes
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This is pure fraud!
April 8, 2011

This is pure fraud! They hijack your email or facebook or at times you do not even choose at all sometimes! These people are bottom feeders! When is law going to catch up to technology?

Date of experience: April 8, 2011
New York
114 reviews
844 helpful votes
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NOT COOL~
April 7, 2011

NOT COOL~

Terrible, filthy scam. This is not the only "people" site out there, it's just apparently one of the better financed scams. They blitz the airwaves with commercials, get a whole bunch of folks to sign up unwittingly, and like others before them... they will be GONE at some point without a trace.

Always be WARY of any site that shows "people" trying to contact you (or are "looking for you"), when the people listed are roughly your age and from cities or towns where you have lived. A lot of information is available about you, especially previous address information. That's the key to this SCAM... just try it for yourself!

Go to the site and put in your name. It does an instant database search (they're obviously interfaced with a skip-trace type d-base), and it finds your previous addresses. Then it cleverly assembles a "list" of people who are "looking" for you, who are approximately your age. With random assignments of 'male' or 'female'. Quite a clever scam actually. So for example, let's say at some point you lived in Miami and you're now 32 years old. The skip-trace database has all sorts of info on you (including age or DOB), so mysteriously the site says that a "FEMALE AGE 32 IN MIAMI" is looking for you. What a goof. If you lived in Miami when you were 25 years old, there's a good chance you KNEW a female there at that time, and she would also be 32 now (7 years later). They leave the rest up to your imagination. Like "hmmmmm... I wonder if that could be..." then your mind fills in the blank. Maybe a girl you dated, or whatever. This is most despicable rip-off yet... using your own personal, historical information against you. Which up until now had only been used for debt collection, credit reporting, and skip-tracing and/or law enforcement.

There's just WAY too much information about ANY of us floating around out there in databases, just waiting to be exploited like this. Stay clear of ANYTHING that shows you 'generic' search results about your past life, it's always going to be a scam to get your credit card number!

Date of experience: April 7, 2011
Ohio
1 review
2 helpful votes
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When you sign up you autmatically have a monthly renewal. Ok that's normal but when you try to give feedback or talk to someone there is not customer service center. You can get to frequently asked questions but that's it. And the searches are horrible. I have never been more disappointed than i was with this sight.Don't ever sign up for it.

Date of experience: April 1, 2011
New Jersey
1 review
4 helpful votes
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Agreed to pay one price for services and they tak out a lot more money and continue to take other charges

Date of experience: March 11, 2011
India
1 review
2 helpful votes
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I just posted my experience with MyLife/PeopleSearch. One more thing I forgot to post: They sport the Better Business Bureau (BBB) logo. Do not be fooled like I was!

Date of experience: February 25, 2011
India
1 review
3 helpful votes
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My-life/people search charged my credit card and has not given me any info. I called the 800 # for customer service thinking maybe I was not doing something incorrectly. Not only could they not help me, I was told that they did not receive my payment, therefore I did not have an account with them. According o my credit card statement, I DO have an account with them. Eventhough I did not sign up for recurring payments, I have a feeling thet will TRY to charge me again. DO NOT EVEN GO ON THEIR WEBSITE! Total scam!

Date of experience: February 25, 2011
Ohio
1 review
6 helpful votes
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I signed up for this to find someone and they won't send me my password and stuff to cancel my subscription.

Date of experience: February 16, 2011
California
1 review
5 helpful votes
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I went on to search for a friend and they gave me options of service. One was one month for $12.95, so I selected that. After I found out it was useless, I went to cancel the account and found that they actually charged my credit card over $150. For a year of use in advance. That was never made known to me anywhere in the process of enrolling and really pissed me off. Nobody should use this website.

Date of experience: December 21, 2010
Florida
1 review
3 helpful votes
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A BIG RIP OFF
December 20, 2010

A BIG RIP OFF. YOU DO NOT FIND WHAT YOU A LOOKING FOR. THE PEOPLE THAT IS LOOKING FOR YOU. YOU NEVER HEARD TELL OF THEM. IT IS A COMPLETE SCAM. ALL THEY WANT IS YOUR CREIDT CARD NUMBER.!

Date of experience: December 19, 2010
Minnesota
2 reviews
7 helpful votes
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A complete fake
December 14, 2010

A complete fake. Any attempt to use if ask for $$$. I have deleted my account and I would recommned everyone else does as well.

Date of experience: December 13, 2010
Kentucky
1 review
7 helpful votes
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A TOTAL SCAM claiming someone is looking for you whom you do not know and have never heard of just to get their hands on your money what a rip off.

Date of experience: October 12, 2010
Florida
1 review
8 helpful votes
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Crap
September 4, 2010

Crap. Same tired attempts to separate you from your money.

Date of experience: September 4, 2010
Massachusetts
3 reviews
18 helpful votes
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I supposedly purchased 1 year of Mylife.com to look for friends from my past years, and for those looking for me. Everyone who was supposedly looking for me, I had never heard of, and instead of charging my debit card the $8.00, it was charged approximately $107 for the year. I called their 800 number and was told that I should have read the fine print. To make a long story short, I let the gentleman on the other end know that I was very displeased and not to charge my debit card. Doesn"t he continue trying to sell me a reduced rate membership. I had to tell him several times that I was not interested in any membership, and that I wanted a credit to my debit card for the full amount that I was charged, otherwise I was going to let the BBB Bureau and a lawyer know about this underhanded scheme. I"m waiting to see if my debit card will be credited in the next few weeks.

Date of experience: July 30, 2010
California
1 review
8 helpful votes
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I saw the tv commercials recently - could hardly miss them, they're on every channel every five minutes. "Long on today for free and find people who have been searching for you!" Yeah, right! The free, "limited access" account gives you access to NOTHING at all except your own account - you can do a basic search, but when you attempt to send an email, review the resulting account, or get an address or phone number, you are hit, repeatedly, with propaganda to "upgrade your account NOW," with demands for credit card info. When you click the very small button "continue with limited access", you are taken back to your own account, with no further way to access the information you were trying to see.
Unlike MySpace, or LinkedIn, or YouTube, where a free account is really useful and helpful, MyLife is a total and complete waste of time, UNLESS you are willing to shell out major bucks up-front. I wouldn't bother, NO WAY, since there is absolutely no way to check out how useful their site is WITHOUT risking your credit card info - there is NO truly FREE trial!

Date of experience: July 18, 2010
Maine
1 review
9 helpful votes
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Horrible
February 16, 2010

Horrible. They show you that a few people have searched for you in order to hook you in, charge you a non refundable $23. On your credit card.
I have been notified once in months and have had at least half a dozen people "google me" to see if it works and there has been nothing, and I cannot get my money back. Stupid me!

Date of experience: February 16, 2010
Virginia
1 review
8 helpful votes
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This website sent me an email (supposedly from a friend) and when I completed their little questionaire, they hacked into my email contact list and sent everyone a message like it was from me (just like the one I received from my friend - which was a scam, too). I called and had them remove me from their list immediately and told them that I was going to report what they did. I DID NOT give thme permission to use my contact list

Date of experience: June 23, 2009
Tennessee
9 reviews
56 helpful votes
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Free my hiney!
March 8, 2009

Free my hiney! - When you begin registration they tell you that it is all free. Oh no it's not! After you get all the way through you find out you have to upgrade your membership and pay for it just to get any kind of information.
Granted it is not that much to join, it is the fact that saying it is FREE and then CHARGING you for it is to me false advertisement.

Date of experience: March 7, 2009

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mylife.com
Founded in 2002
Los Angeles, CA, United States