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MyLife

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MyLife

1.6
mylife.com

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MyLife Reviews Summary

The company's reputation is significantly marred by customer complaints regarding unauthorized charges, inaccurate information, and a perceived lack of transparency. Many users express frustration over subscription practices and the difficulty in canceling services, often leading to unexpected financial losses. Concerns about data privacy and the reliability of the information provided are prevalent, with numerous reports of outdated or erroneous records. While a few customers found initial engagement promising, the overwhelming sentiment reflects dissatisfaction with customer support and a belief that the service operates unethically, prompting warnings against using the platform.

This summary is generated by AI, based on text from customer reviews

service
48
value
51
shipping
22
returns
31
quality
47

We monitor reviews for authenticity

Tennessee
1 review
45 helpful votes
Follow charles t.
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These jackasses are just scammers and sub-humans. They sent a scare-tactic laden email to an elderly neighbor of mine and he called me to help him. I told him to stay away from them, just put any and every thing then send into the JUNK file. I then notified the FTC and the FBI. They have been known by at least 3 other names, and when a company changes their name 3+ times in 12 yrs. There is something VERY wrong. OH, just know that the information they are referring to, is information that is out there even if you have never used a computer, never been online. The white pages and yellow pages of the phone books are online, and that should tell you something; There is always some con-artist out there and as soon as one goes down, there are thousands more to take their place.

Date of experience: March 6, 2015
Missouri
1 review
35 helpful votes
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I discovered I had been charged $95.40 from MyLife today. All I've ever done was look at the site and filled out their required information to do so. So, I called the 888 number and spoke to Sherill. Poor English and probably not here in the U.S. After listening to her for a few minutes and understanding about 1/3 of what she was saying, I stopped her and demanded the charge be reversed. She continued, telling me that I could cancel after the year is over and there would be no further charges. Not acceptable. I finally had to ask her to listen carefully to me for a moment and once again demanded that the charge be reversed. Sherill then said she would place me on hold and asked me to 'hold on.' Only a few moments passed when she came back on, saying that she could modify my charge, stop any further renewal (which I never had before!) and charge for only a month, then reimburse me for $79.45. I asked her why I would want a month of service when I didn't want it at all! Sherill said that was all she could do. So, after NOT authorizing a charge with MyLife, they keep $15.05 for something I don't want. Absurd. DO NOT deal with MyLIfe unless you want them to control your money. I was told an e-mail would be sent to me outlining everything. We'll see.

Date of experience: March 4, 2015
Montana
1 review
27 helpful votes
Follow Jen B.
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MyLife is total corruption. You have to enter your info to create a profile, then they pass your info on to MORE sites, thus worsening your exposure.

F'ed up.

Date of experience: March 3, 2015
Florida
2 reviews
35 helpful votes
Follow Judith H.
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They try to scare you with "exposed" data and first names of people who are searching for you in order to get you to subscribe.

They even sent me a notice that I was being "viewed" by my DEAD HUSBAND!
And that I could "contact him" for 50% regular price!

Date of experience: February 20, 2015
Illinois
9 reviews
44 helpful votes
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Call your credit card company, deny payment.
Go to the Federal Trade Commission and file a complaint
https://www.ftc.gov/news-events/media-resources/identity-theft-and-data-security/filing-complaint

Ignorance is Bliss, but Bliss can be expensive.
Please try and understand that your personal information is out there, even if you never had a computer and never touched the internet, there is still a huge amount of public information available, to anyone that wants it. Data is big business and business is good.

I feel sorry for folks that get scammed by companies such as this, but try to understand the internet before entering into any monetary transactions online.
They are probably not local to you, they may not even be bound by laws of your nation. They can be anywhere and do practically whatever they want.

You wouldn't hand some stranger money at your front door would you?
Hand them your credit card information?
Why in the world would you do that on the internet?
Emotional knee jerk reaction. We have something on you!

Many types of your public information is on the internet. You cannot remove it. Hence the "public" part.
There may be many types of your personal information on the internet as well.
You might can get it removed but it is quite difficult. It is an involved, time consuming process and best handled by attorneys that specialize.

DO NOT EVER put anything into or on a social website, even when you think what you are doing is private, that you would not print in your local news paper or tell your worst enemy. Same with your email.

EVERYTHING you do on the internet, mobile phone, mobile device, tablet etc etc is available to, and being saved by someone, somewhere and is worth money.
There is NO privacy. Get used to it.

Date of experience: January 26, 2015
Iowa
1 review
58 helpful votes
Follow Robert G.
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This is a f@#king scam to get your money by gathering information and offering to charge you money to remove the information. I've got our team of attorneys looking into this.

MyLife is a SCAM! I never signed up or anything!

Date of experience: December 12, 2014
Louisiana
1 review
35 helpful votes
Follow S L.
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I don't understand why Kim DotCom is in jail and the people at MyLife are not. This should be illegal.

Date of experience: December 5, 2014
Maryland
1 review
42 helpful votes
Follow Kris P.
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Out of nowhere I get an email saying my identity & personal information are out in the Web & as a registered member (um, I NEVER joined!) I can click & delete my personal info. I searched the site & found that they will not delete any info without a payment- SCAM!

Date of experience: November 16, 2014
Virginia
1 review
15 helpful votes
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Can you give a negative? If so they would get it, they found someone who I could telephone tomorrow but instead I thought I would email today, Two paragraphs over $70. They can, well you get it.

Date of experience: October 7, 2014
California
1 review
34 helpful votes
Follow Wesloco m.
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I don't know how they got a bunch of my personal info. I certainly didn't type it in. Phone, address and family names. Not cool, not sure how I can get it removed either.

Date of experience: August 11, 2014
California
2 reviews
27 helpful votes
Follow L S.
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Made me give them my personal information pretending it would allow me to get in touch with someone, then wanted money for it. Now they have my information! They know where they can go :)

Date of experience: July 12, 2014
North Carolina
2 reviews
27 helpful votes
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Terrible service sends you all this info about someone searching for you but won't let you sign up for anything less than a 3 months. Then when you do sign up you can't see what you are looking for and you have to get another subscription. This site will cost you a fortune. If you sign up on line you have to call in to cancel. Then you get put on forever hold and they won't cancel your account. Only the automatic renewal. I should have searched first but I thought I had remembered doing this in the past. So either they are no longer reputable or I don't remember them being such a dishonest website. Stay away!

Date of experience: June 30, 2014
California
1 review
33 helpful votes
Follow Natalie V.
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DO NOT SIGN UP FOR MYLIFE.COM! They say $7.95 monthly and then charge you $95.40 without the disclaimer that it is non-refundable. I just got off the phone with them and they refused to give me back my money even though I paid for the account 5 minutes earlier - good thing I checked my bank otherwise I never would have known. Also, I did not get access to a damn thing - all of the info I had to "upgrade" to access. FURIOUS.

Where can I join the class action suit?

Date of experience: April 8, 2014
GB
5 reviews
54 helpful votes
Follow dave R.
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Seriously are you guys stupid. This is a site that claims to protect you from having your information spread around the internet - and also barracks you with emails about signing up for social network sites.

Why the flying f*** would you sign up for social network sites if you wanted your footprint removed from the internet.

PMSL laughing at the response to my review from "Brandon" the MYLIFE representative inviting me to get into contact - If I wanted to talk to weasels I would take a trip to my local zoo:-)

Clearly a scam - it appears that I have Margaret from Manchester searching for me:-) I have never been to Manchester and don't know anyone called Margaret, I never realised I was that famous:-)

Date of experience: March 21, 2014
Brandon S. — MyLife Rep
over a year old

Dear Dave,
We are very sorry to hear about the trouble you experienced with our website and would like to make it right. Please contact us directly at [email protected] to address your concern.
Sincerely,
MyLife.com

Washington
1 review
23 helpful votes
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This site is a scam
March 21, 2014

This site is a scam. The 7.95 per month rate is charged for a full year at once and you won't find any information that you are looking for. PLEASE DON'T GIVE THESE CROOKS YOUR MONEY. IM JOINING THE CLASS ACTION SUIT

Date of experience: March 21, 2014
New York
13 reviews
83 helpful votes
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Creepy
February 24, 2014

Creepy. I saw about 50 more people with my same name, date of birth and people that I knew! I put my pic on there but I think I am going to remove my profile. Plus I heard it is a scam to get you out of your money! They're not getting my pennies! Ha ha

Date of experience: February 24, 2014
Texas
5 reviews
59 helpful votes
Follow Concerned P.
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They used to be very responsive about removing your info if you called them and requested to be opted out. Recently, they've started posting people's info on other people's profiles who have the same last name. When you call to try to get your info off someone else's page, they tell you they're having difficulties removing it and it will take a while (and refuse to tell you how long). So far, it's been 3 weeks and the info has not been removed, despite there being a documented safety issue involved. If you have had a similar experience (or other opt out problems with this website), please let the Privacy Rights Clearinghouse know so that they can approach the FTC about this issue: https://www.privacyrights.org/complaint (I am not affiliated with them but know they're trying to do something about this.)

Date of experience: January 30, 2014
California
1 review
12 helpful votes
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SCAM to get your $$
December 30, 2013

SCAM to get your $$. Was told I would see a profile of the person who I was looking for and given the option of sending an email to that person instead. I was charged for the entire year at a discounted rate. I did call the next business day for a refund and was told that they would downgrade my package to 6 months but they could not and would not refund anything more, per their policy.

To sum up…not the product they propose to be, not customer focused and does not have good business ethics.

Date of experience: December 30, 2013
Wisconsin
2 reviews
11 helpful votes
Follow S O.
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Same story: charging for more than we expected. Called them and threatened them I would dispute charges with CC. They offered 6 mo refund on yearly subscription. I pushed harder and had them reverse all charges. Too soon to see if they followed through. Total Scumbags.

Date of experience: December 27, 2013
Arizona
1 review
8 helpful votes
Follow David E.
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I joined Mylife to take advantage of said services so unaware of what was about to happen to me I foolishly gave them my debit card number, social security number and personal information. I paid for the websites services and upgraded my account in several different offers of service. The next day I tried but failed to log in I could not access the site or an services that I paid for I could not find any record of my given email address to access my account. I looked up my name on the site and it is listed with my personal information that I gave them during my application to join. I recommend staying clear of this site because as of now they have my debit card information, birth date, social and other information that can give them the tools to make me a victim of identity theft! This website stole from my bank account and is 100% fraudulent and illegal in their business practices. If you would like to know more information on this incident contact me at *******@outlook.com my name is David.

Date of experience: November 18, 2013

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mylife.com
Founded in 2002
Los Angeles, CA, United States