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MyLife

1.6
mylife.com

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MyLife Reviews Summary

The company's reputation is significantly marred by customer complaints regarding unauthorized charges, inaccurate information, and a perceived lack of transparency. Many users express frustration over subscription practices and the difficulty in canceling services, often leading to unexpected financial losses. Concerns about data privacy and the reliability of the information provided are prevalent, with numerous reports of outdated or erroneous records. While a few customers found initial engagement promising, the overwhelming sentiment reflects dissatisfaction with customer support and a belief that the service operates unethically, prompting warnings against using the platform.

This summary is generated by AI, based on text from customer reviews

service
48
value
51
shipping
22
returns
31
quality
47

We monitor reviews for authenticity

Maryland
1 review
12 helpful votes
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For safety on the internet, I use multiple avatars. I have never searched for nor signed up for anything on mylife.com, so they should not have my avatars' e-mail addresses, but there a growing number of people that mylife.com claims "know" my avatars and want to re-connect with them.

Pure BS!

The simple solution is to for them to be blacklisted and blocked by honest ISPs.

Date of experience: August 15, 2013
California
1 review
9 helpful votes
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This is a total scam
August 12, 2013

This is a total scam. I signed up for it with the purpose of removing a picture that was posted under my name. A few minutes later after signing up, all my information became public. They just made my life more public contrary to what I signed up for.

Date of experience: August 12, 2013
Colorado
1 review
14 helpful votes
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Mylife.com states that i have a relationship with a woman who in actuality committed a theft of my wifes identity. This site should be shut down! Or prosecuted!

Date of experience: March 14, 2013
California
2 reviews
12 helpful votes
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Beware of MyLife.com
January 1, 2013

Beware of MyLife.com. Linked in should NOT be promoting this site! I did 2 "free" searches months ago, which gave no info without $. They notified me several times that people were searching for me, so, I signed up for what I thought was a $7.95 fee per month to see. It was a scam. No one was looking for me. When I called to complain & ask for my money back, they told me that someone may have been searching for my name, but that they could have deleted the search. I told them this was a scam and wanted a refund. Although I had signed up less than 5 minutes earlier, they tried to tell me that I had used their services - they were referring to my free searches several months ago. I called fraud, so they then told me they could only refund six months of fees. That was when I found out that they had billed me $95.40 for all twelve months, although their ad said $7.95 a month. When I told them that this was fraud, & refused to accept a charge for 6 months of service I didn't want, the lady told me she could do nothing else. So I demanded to speak with a supervisor. She must have thought I couldn't add, because she offered to refund all but 3 months, but said they would have to charge me the higher premium of $15.95 per month! So they were still keeping six months worth of premiums, but were now offering 3 months worth of service in exchange. I refused & insisted on a full refund. So the supervisor offered all but 1 month's premium back-at the $15.95 a month fee (so she was going to charge for 2 months but give only 1 month of service). When I refused and asked to speak to a higher level supervisor, she said there was no one available & offered the mailing address of the CEO. I allowed her to refund all but that supposed 1 month, actually 2 month fee, with the repeated stipulation that I was not agreeing to this as a settlement & that that the company was acting fraudulently. I am now going to pursue recourse through my credit card company.

Date of experience: December 31, 2012
Connecticut
1 review
14 helpful votes
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Jeffery Tinsley the CEO of mylife.com is using people’s information unlawfully to make money. In my case, a young man came to my house prior to my name being on Jeffery Tinsley’s mylife. He told me he was from the census bureau. I gave him my information. He asked me who else lived in the house and for their information and names etc. I gave him the sequence of my birthdate incorrect. Shortly after, I found my name with that incorrect birth date exactly on the mylife.com website. In criminal law, a fraud is an intentional deception made for personal gain or to damage another individual; the related adjective is fraudulent. Look at this guy on LinkedIn. What I smart $#*! smile you greedy $#*!. I know young entrepreneurs in California are really excited about making money from their stupid little website projects after facebook. But how can these sneaky stupid greedy little $#*!heads like Jeffery Tinsley steal people’s information on such a massive scale and sell it. I can’t believe this website is still running. Jeffery Tinsley YOU SUCK and should be in jail.

Date of experience: November 24, 2012
Colorado
1 review
12 helpful votes
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Mylife is a scam, a rip off do not put your info in the boxes because they will sell you out and rip you off. THEY SUCK

Date of experience: September 18, 2012
California
1 review
9 helpful votes
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This site is terrible
August 9, 2012

This site is terrible. It contains too many misleading links, it's like setting a trapping net. I just wanted to find out one old friend, then I got trapped of a year membership which cost me $96. I do not have that many people to search for. It was a nightmare. They finally charged me $11 for 1 search. Furthermore, the $11 search did not even have any data. No contact info, no latest information. It's worthless.

The site just trap people and steal people's money. Cannot believe it!

Date of experience: August 9, 2012
Colorado
1 review
9 helpful votes
Follow Blair D.
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This site is a SCAM! Stay as far away as you can! They will send you lies in to your email CLAIMING people are searching for you. They should be sued for false advertisement! Not only that but be VERY careful about buying "premium services" on their site. You think your paying $11.00 and it ends up being over $100! Also to delete accounts you have to call them you can't do it online. How ridiculous. Don't join this site. They will only disappoint you.

Date of experience: July 30, 2012
Minnesota
2 reviews
17 helpful votes
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This site is a scam. If you use the free locator service, it creates an account with a default to auto renew the account each month. Of course, you are not advised of the autor renew feature until the card is charged the next month. You are advised by email a day later at which point they state, whether you use the site or not, they can do nothing about the charge.

DO NOT Patronize these a-holes.

Date of experience: July 3, 2012
New York
1 review
33 helpful votes
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Unfortunately I didn't scan for reviews before joining as I was in a somewhat grief stricken state. I just found out that a friend from HS who I'd been trying to locate was actually deceased. The ONLY reason that I joined was to reach out to her parents in a non-intrusive way since I don't know the details and it happened almost 18 years ago. I cancelled immediately and hopefully won't have to fight with their billing dept. I've already disabled the automatic renew so fingers crossed. What jerks. I am more than happy to get the word out that they're crap. You have been warned!

Date of experience: January 26, 2012
California
5 reviews
12 helpful votes
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Really lame bait and switch type website. They suck you in saying you can create a free account but you can't really do anything with the free version. Then they barrage you with premium upgrade offers. Dont they get it. Why would i want to pay a premium when their free service is so bad! Either offer quality free content or dont, but don't mislead people. I will never do business with them just because of their deceptive marketing!

Date of experience: December 21, 2011
Canada
3 reviews
24 helpful votes
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Once signed on, they send you frequent email updates about "new" information on people you are searching for. Then when you go onto the site, there is nothing really of interest. They seem to point you to info on other sites such as Ancestry.com. Well, frankly, i can go to Ancestry.com myself, without paying a subscription to Mylife to get me there. Feel it is not worth it at all...

Date of experience: November 4, 2011
California
1 review
10 helpful votes
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I signed up for a fixed one-month search deal and within two weeks I was charged an adiditional $18.95 and $16.95 for bullsh*t automatic renewal. I called and got the runaround by some ditz who kept trying to sidetrack me and read from a script. Stay away from these scammers. They should be put out of business.

Date of experience: August 19, 2011
Texas
1 review
9 helpful votes
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Crap website, you pay a separate fee for each small feature and then you don't get any real profiles on anyone. If you change your name you still get the same results of people who searched for you, how is this possible unless it is just a scam. Then even if you just pay for a set prescription, they automatically start charging your card at a higher rate in advance for every month after that. Total scam. Dont waste your money like I did!

Date of experience: August 17, 2011
North Dakota
1 review
4 helpful votes
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I don't like it at all. Some people get in trouble for searching people.

Date of experience: August 9, 2011
California
1 review
5 helpful votes
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Very bad...
August 1, 2011

Very bad... Stay away! It was a total ripoff! I had no idea they would charge my credit card what they did (I think it was one year for 2 services I don't even recall ordering!... plus automatic annual renewal. I called and cancelled all services immediately, but they still insisted on charging me for one month anyway. I still plan to dispute all charges with my credit card company and if not successful, I will cancel my (20yr credit card)!

Date of experience: August 1, 2011
Illinois
8 reviews
39 helpful votes
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Pure scam
June 28, 2011

Pure scam. Supposedly free! Then have to upgrade to get any information. Stay away! I think that one guy had 2 different names on 2 different days. They take your money and charge your card and keep your information.
STAY AWAY!

Date of experience: June 27, 2011
New Jersey
8 reviews
55 helpful votes
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Here's how to delete your info from being listed on MyLife: "If you are not a member of MyLife and you are receiving emails you wish to opt out of, please contact Customer Care at *******900 or by email at *******@mylife.com. You can also unsubscribe from all future MyLife emails by entering your email address here. Please allow 7-10 days for your request to process."

They're actually quite fast over the phone. Be sure you have your full name, current address, and one previous address in order to remove yourself.

Date of experience: June 27, 2011
Pennsylvania
1 review
6 helpful votes
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They offered me a onetime free viewing of mylife.com, and then double charged me over $100.00 dollars after I entered the site. This site is a ripoff

Date of experience: June 11, 2011
GB
1 review
7 helpful votes
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This website is a con, because although it allows you to search for people it has people at the beginning of the search from the UK. However, once your "in" the people that come up are all from the US! The UK ones have disappeared!

In the search boxes you are only allowed the first name when you should be allowed a second name to make the search easier, but a message in red says "name is invalid!" Of course its not invalid, its a real name, but the site doesn't allow it so it means you are highly unlikely to find who you really want! This is not right, and they do not allow you to check the person is really on the site until you have coughed up! Am now trying to get a refund from PayPal, hopefully I will get one. Lastly, the payment system is confusing, as there is a big yellow box stating prices in dollars, (so you have to work out the pounds!) then at the bottom there are wildly different prices for same length of time! The pricing system at the bottom is the one they use, not the yellow box! I signed up for a month but they made me pay for twelve months and for a month! DO NOT TOUCH this website!

Date of experience: May 22, 2011

From the business

Background Report, Get contact info & detailed background reports on anyone today at MyLife; Search others now or check & edit your own background report


mylife.com
Founded in 2002
Los Angeles, CA, United States