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MyHeritage is the leading global platform for family history discovery. It enriches the lives of people worldwide by enabling them to uncover more about themselves and where they belong.
With a suite of intuitive features and innovative products, MyHeritage creates a meaningful discovery experience that is deeply rewarding. Users build family trees and discover new information and relatives through advanced matching technologies and billions of historical records from across the globe. MyHeritage also offers an affordable at-home DNA test revealing an ethnicity breakdown across 79 ethnicities and 2,114 geographic regions, and AI-powered features to repair, colorize, and animate old photos.
The MyHeritage platform is enjoyed by tens of millions of people around the world who treasure and celebrate their heritage. MyHeritage offers full privacy controls and is available in 42 languages.
MyHeritage Reviews Summary
MyHeritage is generally well-regarded for its user-friendly platform and extensive database, which many customers find invaluable for tracing their ancestry and connecting with relatives. Users appreciate the regular updates and the powerful search capabilities that facilitate discoveries. However, concerns arise regarding customer service, particularly related to billing issues and the difficulty of reaching support. Some users have reported feeling overwhelmed by the volume of information and have encountered challenges in verifying data. Overall, while the service is praised for its features, improvements in customer support and communication are necessary to enhance user satisfaction.
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I have been delighted with all the information I have obtined from Myheritage, and the resources and information it provides.However contacting the organisation with enquiries and questions, not on their FAQ list is a nightmare.Providing information about renewal costs is also poor, as is trying to find information about subscriptions insufficient.Often advice about renewal subscription and loyalty rewards is incorrect.These issues need to be resolved as Myheritage continues to satisfy the needs of family researchers, and I hope steps are made to undertake these changes.
Had a problem in trying to reconnect into an old account and the Team literally pulled out all the stops to get me reactivated
Excellent Genealogy Resource! Just wish I had more free time to devote to my family history project and use the MyHeritage app more often!
For the most part I'm happy with MyHeritage. Only finding the time to work on it is an issue. So time consuming. I have little time to spend on it. Another issue is I was promised a DNA Kit for signing up
For another 2 years. I have never received the kit.
Får veta mycket om mina förfäder Min morfars släkt Ni gör så man kan söka på er hemsida
Men har lite svårt för att sätta in bilder ( foto)
I have been a member of My Heritage for a number years, the staff are helpful, informative, respectful and pleasant to speak to. I had several questions about using the site and they were very helpful in helping me to understand and how to use the site. The search information is also very helpful in finding relatives and family trees.
Es ist sehr schön aus dem familären geschichtlichen Umfeld der Familie zu erfahren.Leider wurden bezügliche Anfragen an My heritage Mitglieder (betr.: die Familien-Site) unbeanwortet gelassen. Schade!
Når jeg har et problem, som jeg ikke selv kan løse, så kontakter jeg Support, som så viser en række muligheder side op og side ned for at finde indgangen til support. Ofte kan det også for mig være svært at definere problemet. Det ville være betydeligt lettere for mig, hvis man kunne sende problemet til et sted, så kunne finde problemløseren. Komminikationen må meget gerne foregå på mit sprog -dansk.
Everything is OK until I get sent copies of birth or death certificates. They are either blurred or to dark to read. Some of the names I am sent I cannot check them. Some people are lucky their families have kept records. Not mine. Anything I get sent that says things like 2nd cousin once removed I have to ignore as I have no way to check.
Consegui localizar dados da minha família, de parentes distantes, que eu desconhecia e que deixaram minha árvore genealógica mais completa.
Very good for developing a family tree, but back up feature is not working. That's a real problem
Ich habe vieles über Verwandte von beiden Eltern erfahren mit der Suche.
Es gibt täglich neue Informationen. Eigentlich komme ich kaum nach mit der Überprüfung. Ca. 95% aller Infos sind korrekt und hilfreich.
I highly recommend 'HERITAGE.' With just a few clicks, I uncovered a branch of my family tree, featuring ancestors dating back to 1640, complete with names, dates, and occupations — so easy and exciting!
I have been with My Heritage for quite a number of years and have been very happy with them. My Heritage has an easy to use family tree builder, access to billions of historical records, DNA testing with amazing discoveries about your ancestry and also very impressive photo tools. I have found the customer support for any problems that I have had to be excellent.
Excellent site and easy to navigate for Family Research. I like the hints that are offered. I use this site more than Ancestry!
A fantastic learning experience about my family ancestors. The knowledge of knowing where they originate and journey they travelled. Amazing
Très satisfait de My Héritage je retrouve de la famille éloigné bien sur que je connais pas Merci a tout le personnel qui s'occupe de tout ça
I first joined MyHeritage a few years back as I found that some other genealogy websites only offered a limited range of features. Since joining I have been able to further my reserach and have linked up with distant relaives
I've been working on my Family Tree for 25 years. There were times when I had to leave it because of work? But since going into semi-retirement, I've been able to spent hours and hours working on it. MyHeritage has given me the structure and freedom to build-on, research and confirm hundreds of people connected to me. Surprises and exciting finds have solved decades old mysteries and given closure to so many questions. The theory of relativity is one such benefit, which gave me the final piece of a puzzle. As time goes by and more mysteries are unravelled, questions answered and information shared, I will eventually be able to do a completed 10 generation fan chart for each of my immediate family members But until then I will enjoy the challenge and be thankful for the platform from MyHeritage 🌳
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members