On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
MyHeritage is the leading global platform for family history discovery. It enriches the lives of people worldwide by enabling them to uncover more about themselves and where they belong.
With a suite of intuitive features and innovative products, MyHeritage creates a meaningful discovery experience that is deeply rewarding. Users build family trees and discover new information and relatives through advanced matching technologies and billions of historical records from across the globe. MyHeritage also offers an affordable at-home DNA test revealing an ethnicity breakdown across 79 ethnicities and 2,114 geographic regions, and AI-powered features to repair, colorize, and animate old photos.
The MyHeritage platform is enjoyed by tens of millions of people around the world who treasure and celebrate their heritage. MyHeritage offers full privacy controls and is available in 42 languages.
MyHeritage Reviews Summary
MyHeritage is generally well-regarded for its user-friendly platform and extensive database, which many customers find invaluable for tracing their ancestry and connecting with relatives. Users appreciate the regular updates and the powerful search capabilities that facilitate discoveries. However, concerns arise regarding customer service, particularly related to billing issues and the difficulty of reaching support. Some users have reported feeling overwhelmed by the volume of information and have encountered challenges in verifying data. Overall, while the service is praised for its features, improvements in customer support and communication are necessary to enhance user satisfaction.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Gute Zusammenführung aller Daten. Möglichkeit nach anderen Namen zu recherchieren.
I have enjoyed learning about our family history and My Heritage has been so helpful in directing me to sources that I couldn't have found on my own. This site also continues to come up with new improvements to utilize in research.
Chaque branche de ma famille a une histoire particulière que je découvre petit à petit. Avec joie et curiosité, j'en apprend un plus sur leur chemin de vie à travers les siècles que je remonte à ma grande surprise. La généalogie m'a fait évolué magnifiquement tout au long de ces années et ce n'est pas terminé. Alors Merci My Hertage pour ce surprenant outil de trouvailles chaque jour un peu plus.
Despite being an extremely expensive service which has been around for a very long time, no significant improvements or new functions have been introduced. Also, there is too much poor quality data and matches
I enjoy the vast research opportunities with MyHeritage. However, some research features cost extra which I would like to be part of the standard premium package. I would also like to see more focus on quality especially if it comes to matches with other family trees.
Sehr umfassend, fand Familien Angehörige in Geburtsregister de Kirche (Kirchenbücher), Heirat, Sterbetabelle 1531 usw.
Vor 10 Jahren fand ich kaum etwas.
Mit my Heritage fand ich innert 60 Tagen sehr viele Verwandte, DNS war ein booster!
When I started my search for a family in December 2015. I never had one. For all the years in NYS to get your original birth certificate, you had to go to court. That all changed around 2017. My parents lived in Norway and worked on a cargo freighter traveling the world and that's how I came to be. MyHeritage went to work and found out who my birth parents are. They came up with way more than they had expected. I now have birth parents, uncles, and aunts. I also know that I have over eight generations of family dating back to the 1500s with name, Born/death, etc., etc., etc... I call that more than a 5-Star experience. That was the best present I could ever have wished for,
Hi sir / madam, good morning. I am satisfied with my results, thank you.
Souvent impossible de me connecter malgré les codes reçus et mon mot de passe nesert a rien
As a new learner I am slowly learning things such as how NOT to double up on Ancestors through smart matches etc
Estou a gostar bastante, já descobri muitos antepassados.
Kysyn että onko Suomen Galt suku Tanskan Galt suku samaa sukua
After paying for the service, I was unable to navigate the platform. I had a call from customer we service who tried to describe how I could do this, I was left none the wiser. To date I have still not received the heritage I for action I originally applied for. For me, it was a total waste of money.
I have learned a lot about my family ancestry, but very little about my deceased spouse. Sometimes I need some person to coach me on how to navigate this. Is there a way to do this?
Excelente, imprescindible MyHeritage para las búsquedas genealógicas
It is easy to understand andbe able to create the family tree. I have been in other sites and have had a hard time to understand what to do.
I have used most of the main Geneology sites and continue to find My Heritage the best. It is user friendly and provides many extras, such as Photo improvements and Smart matches. I receive new information frequently via email so that I am always up to date in my research
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Similar businesses you may also like
See more Genealogy Businesses
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members