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MyHeritage

4.4

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From the business

MyHeritage is the leading global platform for family history discovery. It enriches the lives of people worldwide by enabling them to uncover more about themselves and where they belong.

With a suite of intuitive features and innovative products, MyHeritage creates a meaningful discovery experience that is deeply rewarding. Users build family trees and discover new information and relatives through advanced matching technologies and billions of historical records from across the globe. MyHeritage also offers an affordable at-home DNA test revealing an ethnicity breakdown across 79 ethnicities and 2,114 geographic regions, and AI-powered features to repair, colorize, and animate old photos.

The MyHeritage platform is enjoyed by tens of millions of people around the world who treasure and celebrate their heritage. MyHeritage offers full privacy controls and is available in 42 languages.


myheritage.com
Founded in 2005
Lehi, UT, Israel
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MyHeritage Reviews Summary

MyHeritage is generally well-regarded for its user-friendly platform and extensive database, which many customers find invaluable for tracing their ancestry and connecting with relatives. Users appreciate the regular updates and the powerful search capabilities that facilitate discoveries. However, concerns arise regarding customer service, particularly related to billing issues and the difficulty of reaching support. Some users have reported feeling overwhelmed by the volume of information and have encountered challenges in verifying data. Overall, while the service is praised for its features, improvements in customer support and communication are necessary to enhance user satisfaction.

This summary is generated by AI, based on text from customer reviews

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Bulgaria
1 review
0 helpful votes
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Great Site
July 7, 2025

Easy to use with a lot of very useful research material and links to other users with common ancestors.

Date of experience: July 7, 2025
Sweden
1 review
0 helpful votes
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Blev uppring
July 7, 2025

Jag kan verkligen rekommendera MyHeritage. När jag fick problem kontaktade jag dem och blev uppringd av en trevlig svensk kille som hjälpte mig att reda ut problemet.

Date of experience: July 7, 2025
Missouri
1 review
0 helpful votes
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Genealogy - a study of the past
July 7, 2025

I have used MyHeritage for many years now. It has been an excellent resource to discover ancestors that I had little to no information. They are constantly updating their site with records and making it user friendly

Date of experience: July 7, 2025
NL
1 review
0 helpful votes
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I made it my hobby
July 7, 2025

Easy to match, learning how is your family. Get to know things you would know! Top. I can recommend it to everyone how want to know his family history

Date of experience: July 7, 2025
Sweden
1 review
0 helpful votes
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My only problem is the amount of information. If I were to use all of it, it would be a full time job for me! Anyway I have almost reached my goals, now I know a lot more about my ancesters and their history. Enneth

Date of experience: July 7, 2025
Czechia
1 review
0 helpful votes
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Very satisfied
July 7, 2025

Very satisfied with the my heritage found ´ot of interessing information and people in my famíly three i did not know about

Date of experience: July 7, 2025
Australia
1 review
0 helpful votes
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Full of wonders
July 7, 2025

You'll be surprised to find many relatives in
Different places around the world that you
Didn't know excessed

Date of experience: July 7, 2025
GB
1 review
0 helpful votes
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After months of waiting for my DNA results and sending them umpteen messages and getting no response, I got a refund via pay pal, no apology from My Heritage, very disappointed doesn't even come close.

Date of experience: July 7, 2025
Indiana
1 review
0 helpful votes
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Heartwarming to relatives i never knew every email brings a new excitement. 1700's a Duke in my ancestry so exciting.

Date of experience: July 6, 2025
Australia
1 review
0 helpful votes
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Family tree
July 6, 2025

Excellent site with great family discoveries. Finding long lost family history

Date of experience: July 7, 2025
Massachusetts
1 review
0 helpful votes
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A window to the remote past
July 6, 2025

Surprised by the long line of past ancestors, the earliest of which, up to now, goes back to 1230.
Humanity is one long melting pot; we are all related and no one is more special than the other. Thanks to My heritage for making this human wealth of information available.

Date of experience: July 6, 2025
France
1 review
0 helpful votes
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Généalogie
July 6, 2025

Si l'outil est efficace, il y a des secteurs de recherche perfectibles notamment quand nous donnons un nom est des dates approximatives, l'outil nous envoie une déclinaison de recherche assez approximative!
Par ailleurs le contact est plutôt difficile quand il est question d'abonnement que je trouve très cher. Je suis français et je ne comprends pas l'anglais(la meilleur preuve pour ce questionnaire.

Date of experience: July 6, 2025
Australia
1 review
0 helpful votes
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Fast start to family history
July 6, 2025

If you've ever been tempted to research family history, but were put off by the enormity of the task, try MyHeritage. It's easy and intuitive. Its powerful search will quickly find your family history. I've used several Family Heritage sites and I found MyHeritage by far the easiest to use. It also has a number of automated tools to help you. There are helpful prompts that guide you as well. Probably its main characteristic is that it is far more global than competitors. Most of the family history apps tend to focus on one country, e. G the US, and are only available in English. By contrast, MyHeritage is available in multiple languages and has a strong European presence. This could be an advantage, depending on your family origins.

Date of experience: July 6, 2025
Canada
1 review
0 helpful votes
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MyHeritage databases are excellent and the matches that arise from that are most helpful.

Date of experience: July 6, 2025
Australia
1 review
0 helpful votes
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IDEAS FOR IMPROVEMENT
July 6, 2025

On all email advising smart match etc, please include the project title, otherwise it is difficult to identify which project to address. Otherwise a very good system.

Date of experience: July 6, 2025
France
1 review
0 helpful votes
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Sérieux
July 6, 2025

Super expérience. Rapide et sur. On apprend beaucoup de choses agréables. Merci

Date of experience: July 6, 2025
Australia
1 review
0 helpful votes
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MY THOUGHTS
July 6, 2025

My Heritage has and continues to provide the family tree information I require.

Date of experience: July 6, 2025
Australia
1 review
0 helpful votes
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Family tree
July 6, 2025

Much of the site is user friendly. Was easy to build my tree once I got used to the workings of it. Very easy to add photos.

Date of experience: July 6, 2025
Sweden
1 review
0 helpful votes
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Tips and support
July 5, 2025

Have Benny a member for several years and only have some small negative experience of your support, atherwise Im very satisfierd. Your tips is very good to keps me alert in building my trees. My threes are now over ******* people. I also find several ansetts in US as Ive builder contact with.

Date of experience: July 5, 2025
Germany
1 review
0 helpful votes
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Meine Erfahrung
July 5, 2025

Eigentlich ist die Seite ganz gut, der Support ist leider nicht erreichbar.

Date of experience: July 5, 2025