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MyHeritage is the leading global platform for family history discovery. It enriches the lives of people worldwide by enabling them to uncover more about themselves and where they belong.
With a suite of intuitive features and innovative products, MyHeritage creates a meaningful discovery experience that is deeply rewarding. Users build family trees and discover new information and relatives through advanced matching technologies and billions of historical records from across the globe. MyHeritage also offers an affordable at-home DNA test revealing an ethnicity breakdown across 79 ethnicities and 2,114 geographic regions, and AI-powered features to repair, colorize, and animate old photos.
The MyHeritage platform is enjoyed by tens of millions of people around the world who treasure and celebrate their heritage. MyHeritage offers full privacy controls and is available in 42 languages.
MyHeritage Reviews Summary
MyHeritage is generally well-regarded for its user-friendly platform and extensive database, which many customers find invaluable for tracing their ancestry and connecting with relatives. Users appreciate the regular updates and the powerful search capabilities that facilitate discoveries. However, concerns arise regarding customer service, particularly related to billing issues and the difficulty of reaching support. Some users have reported feeling overwhelmed by the volume of information and have encountered challenges in verifying data. Overall, while the service is praised for its features, improvements in customer support and communication are necessary to enhance user satisfaction.
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I have finally been able to trace the origin of my Scottish ancestors - previously I had no luck. This has been very satisfying.
Je trouve ça difficile de faire des recherches. En fait ça ne fonctionne pas dutout!
Just not able to spend time each day/week to follow-up on many findings, so am saving emails for the future.
Website provides errors, or hints or possible people who should be in your family tree. It is a great website for research so family history can be taken back prior to the USA becoming its own country.
Enjoy updating my family tree. Finding bits and pieces of information that was missing from my tree 🌳 is satisying.
La base es tan grande que fue más fácil de lo esperabdo encontrar información de mis ancestros
Ben, from MyHeritage phoned me to offer an improved subscription. He was very kind (not pushy), and explained in detail all the enhancements and resources of the new subscription.
Estoy muy satisfecho con ustedes, tienen excelentes informaciones y me gustaría que me contesten en Español. Y si es Posible por mi Correo Electrónico Muchas Gracias
The support you get is very poor not been able to contact 24/7 is not good last time i need help i sorted it out myself
I was very pleased with the exceptionally good news that the cost of my subscription will remain without change since I am a very early customer to My Heritage and continue to enjoy the benefits of the program. As an early Legacy user, I have enjoyed the combination of My Heritage and Legacy for all my genealogy researching.
To hard to use. Can't find any thing nor can I figure out the tree
I am very satisfied with MyHeritage. I was able to find a comprehensive family tree for my own family.
As above a very addictive experience, once you start and delve into your family's past l found it very hard to put it down. Can be frustrating at times trying to trace a relative but the My Heritage Team have been a godsend giving me guidance with matches etc. Great experience, love the research.
EXPERIENCIA E HISTORIA DE LA FAMILIA MUY AMENA Y COMPLETA. TOTALMENTE RECOMENDABLE PARA AQUELLOS INTERESADOS EN SUS ASCENDENTES Y DESCENDENTES
Klant geworden door interessant aanbod met domiciliering. Hernieuwing abonnement aan maximum prijs zonder overeenkomst en ongevraagd van rekening afgenomen. Opnieuw onderhandelen en een jaar gratis gekregen. Abonnement tijdig opgezegd alsook domiciliering en werd bevestigd en nieuw abonnement onderhandeld. Ook als was van beide kanten domiciliering verbroken haalden MH toch hernieuwing abonnement van mijn bankrekening. Op nieuw onderhandeld voor teruggave en voor nieuw abonnement. Afwachten wat het volgend jaar wordt bij hernieuwing.
The information pulled together by My Heritage broke down some "stone walls" that have defied my searches for a long time.
Encuentro una aplicación cara, me aporta mucho de la familia de mi marido pero no de la mia, me hice el examen de ADN y me nombra mi pariente pero no me explica como llego a ellos, deberia dar el dato de quien es el pariente que nos une. Ademas no tiene muchos registros por lo menos para Chile. Obtengo muchos atos de Family Seach y los yo adjunto a My Heritage. Me gustaria guardan mi informacion sin pagar aparte.
I have been really pleased with the information I have received from the product. I have learned many things about my family through this experience. I would highly recommend it to anyone serious about learning about their ancestors.
Customer service were great recognised the problem ans resolved quickly proffesional and so friendly
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members