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MyHeritage is the leading global platform for family history discovery. It enriches the lives of people worldwide by enabling them to uncover more about themselves and where they belong.
With a suite of intuitive features and innovative products, MyHeritage creates a meaningful discovery experience that is deeply rewarding. Users build family trees and discover new information and relatives through advanced matching technologies and billions of historical records from across the globe. MyHeritage also offers an affordable at-home DNA test revealing an ethnicity breakdown across 79 ethnicities and 2,114 geographic regions, and AI-powered features to repair, colorize, and animate old photos.
The MyHeritage platform is enjoyed by tens of millions of people around the world who treasure and celebrate their heritage. MyHeritage offers full privacy controls and is available in 42 languages.
MyHeritage Reviews Summary
MyHeritage is generally well-regarded for its user-friendly platform and extensive database, which many customers find invaluable for tracing their ancestry and connecting with relatives. Users appreciate the regular updates and the powerful search capabilities that facilitate discoveries. However, concerns arise regarding customer service, particularly related to billing issues and the difficulty of reaching support. Some users have reported feeling overwhelmed by the volume of information and have encountered challenges in verifying data. Overall, while the service is praised for its features, improvements in customer support and communication are necessary to enhance user satisfaction.
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The customer service MyHeritage provides is exceptional.
My Heritage has made it easy to connect with the past and present.
I have had a subscription with My Heritage for a few years now. I have found it very easy to use and I have built a very detailed tree with all the information that I have found. I recommend My Heritage to as many of my friends as I can.
Everyone tried hard to identify the issues and with many communications they finally did. Your systems are not the easiest to navigate is some cases.
Don't understand why people put in 6 or 7 residences and also include all the census and all are same town
Very positive experience- have learned a lot. You do have to be careful; I have been led along one or two lines - which turned out not to be my family, although with uncanny similarities.
I just recently moved my family tree from one site to MyHeritage. I'm setting MyHeritage up as my main site for storing all of my family tree information. I loved how the consistency checker found errors when I transferred my tree over. I'm still learning how to move around and find information during searches, but it usually is an "Oh that makes sense" when I figure it out. Looking forward to adding to my family tree, with my extended membership to 2028.
I am new to your program but I'm finding that you have provide very helpful information, most of which I was not previously aware of. And you provide this information with a frequency that I'm able to keep up without causing me frustration. I wish I had more time to devote to exploring all that you've provided.
Had no idea who my great grand parents were. Found out that my friend who I have know for at least thirty years was my third cousin. Her great grandfather and my great grandmother were brother and sister. I have had so much fun finding my roots. Also found out from my DNA test that I am 86 Irish Thanks Heritage
Sometimes I have found records from other sites mismatch with my family history, and I know my records are correct
Bästa släktforskningsprogramet för oss som släklforskar i Sverige om framför allt våra svenska anor. Hade aldrig kommit så långt i min släktforskning utan MH. Men ordinarie pris är lite för dyrt för mig som pensionär. MVH Lennarth Eriksson
The setup of this organisation is a hundred years better than a few years ago, the spread of information is enormous but getting to your tree has been been easier and much of it is done for you.
I think the sources are limited. Unless you take a DNA test and build a family tree there is limited registry data available and you are only matched to non-professional trees.
I think it would be better to have more information since sweden has such a vast registry available. Especially for the price.
Researching and cross-referencing information on the MyHeritage.com website is almost too easy. The amount of information is more than I expected, especially considering the frequency of matches from other family heritage trees. There is always more information available to refine what you may have so far.
Altijd vriendelijk personeel. Zeer tevreden. Aanbieding en prijzen zijn betaalbaar. En niet te vergeten: meest gebruik vriendelijk site. En uiteraard betrouwbaar.
I kept having problems logging in, access was blocked for 24 hours. This happened a few times. I had contact either the support and told them what I had tried but they kept telling me what I should do. Exactly what I had done in vain and what I had told them.
I have had a very satisfying experience using My Heritage.
Plenty of interaction with emails and online info.
Obviously, I would participate more fully if the cost of the full version was hugely cheaper, especially in New Zealand where it seems like inflated prices compared to the USA.
Gutes Werkzeug für die Erstellung des eigenen Stammbaums. Genügt als Datenbank vollständig.
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- Suspicious reviews are flagged by our algorithms, moderators, and community members