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MyHeritage is the leading global platform for family history discovery. It enriches the lives of people worldwide by enabling them to uncover more about themselves and where they belong.
With a suite of intuitive features and innovative products, MyHeritage creates a meaningful discovery experience that is deeply rewarding. Users build family trees and discover new information and relatives through advanced matching technologies and billions of historical records from across the globe. MyHeritage also offers an affordable at-home DNA test revealing an ethnicity breakdown across 79 ethnicities and 2,114 geographic regions, and AI-powered features to repair, colorize, and animate old photos.
The MyHeritage platform is enjoyed by tens of millions of people around the world who treasure and celebrate their heritage. MyHeritage offers full privacy controls and is available in 42 languages.
MyHeritage Reviews Summary
MyHeritage is generally well-regarded for its user-friendly platform and extensive database, which many customers find invaluable for tracing their ancestry and connecting with relatives. Users appreciate the regular updates and the powerful search capabilities that facilitate discoveries. However, concerns arise regarding customer service, particularly related to billing issues and the difficulty of reaching support. Some users have reported feeling overwhelmed by the volume of information and have encountered challenges in verifying data. Overall, while the service is praised for its features, improvements in customer support and communication are necessary to enhance user satisfaction.
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Good price, Lots of info.
Fairly easy to follow.
I rate this as excellent family tree site.
Les résultats de mes recherches sont très satisfaisants et je trouve toutes les réponses à mes questions
I have learned the way of interacting with My Heritage platform, and every time I find new ways of visualize new routes to manage the information.
Customer service is excellent. Very rapid response and extremely helpful Thank you
You can't talk to a real person. Its bot is okay for simple things. At 83, I needed voice based help. That's not available. I could not get old news articles linked to profiles. I've given up and asked for a refund. So far, just the bot saying to wait for seven days. We'll see.
I'm overwhelmed with text messages saying I have smart matches. I'm not able to handle this many notices. I'm near the end of my overall family tree and I'm grateful for the help that I get from MyHeritage.
Baza danych duza. Dobrze sie szuka. Przy zapisie, w razie popelnienia bledu program jest malo intuicyjny. Nie wiadomo jak zlikwidowac blad
Still learning the program--it's working out for me--love getting info from others
Formidable, je souhaite cette aventure à beaucoup de personne
In January 2025 through DNA I was matched with a 3rd cousin. I always hoped to find living family as I have been researching family history for a while. It's been wonderful. We email each other regularly. His Grandfather and my Grandmother were brother and sister. We are helping each other with our family tree. MyHeritage has been the best for my history as my grandparents came to the U.S. between 1903 & 1909 from Eastern Europe.
Had a problem with renewing lapsed subscription which Yonatan helped me with. He was very patient. Thank you for your help
Devo ancora imparare ad usarlo, ma ho avuto qualche difficoltà a correggere un mio errore sull'albero genealogico. Ho sbagliato ad abbinare una moglie al marito ed ho avuto molta difficoltà a correggere l'errore. Comunque sono soddisfatto.
Le site est très intuitif, seul bémol difficile de récupérer les données sur un support extérieur usb ou disque dur et de mettre en parallèle 2 sites gedcom. Pour moi une très belle découverte avec de nombreuses informations.
My Hermitage mi ha permesso di rintracciare Antenati che non riuscivo a trovare con altri siti
Der Kunden Betreuer " Ruben" ist einfach erster Klasse! Obwohl es Sprachliche Barrieren gab, blieb er immer Ruhig und gelassen! Mit ihm habt ihr einen Super Mitarbeiter! Dank dem gesamten Team!
Aber einen riesen großen Dank gehört Ruben! Glg Thomas und Heike Gelbmann
Es fácil conseguir con ustedes los antepasados familiares gracias
I got help really fast and it was a good experience. The solution was helpful
Beaucoup de comprehension par rapport a ma situation de retraite avec de faible moyens. On m' a propose 50% de reduction
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
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