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MyHeritage

4.4

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From the business

MyHeritage is the leading global platform for family history discovery. It enriches the lives of people worldwide by enabling them to uncover more about themselves and where they belong.

With a suite of intuitive features and innovative products, MyHeritage creates a meaningful discovery experience that is deeply rewarding. Users build family trees and discover new information and relatives through advanced matching technologies and billions of historical records from across the globe. MyHeritage also offers an affordable at-home DNA test revealing an ethnicity breakdown across 79 ethnicities and 2,114 geographic regions, and AI-powered features to repair, colorize, and animate old photos.

The MyHeritage platform is enjoyed by tens of millions of people around the world who treasure and celebrate their heritage. MyHeritage offers full privacy controls and is available in 42 languages.


myheritage.com
Founded in 2005
Lehi, UT, Israel
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MyHeritage Reviews Summary

MyHeritage is generally well-regarded for its user-friendly platform and extensive database, which many customers find invaluable for tracing their ancestry and connecting with relatives. Users appreciate the regular updates and the powerful search capabilities that facilitate discoveries. However, concerns arise regarding customer service, particularly related to billing issues and the difficulty of reaching support. Some users have reported feeling overwhelmed by the volume of information and have encountered challenges in verifying data. Overall, while the service is praised for its features, improvements in customer support and communication are necessary to enhance user satisfaction.

This summary is generated by AI, based on text from customer reviews

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Ireland
1 review
0 helpful votes
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I have found family members I didnt know i had as my Father Died When I was 7 years old and even though we were a big family We didnt know a lot about my Father family like his gran parent other than his mother as his Father also died young.

Date of experience: November 12, 2024
Canada
1 review
0 helpful votes
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Love My Heritage
November 22, 2024

Easy to use and displays good information. Good support thanks

Date of experience: November 12, 2024
Wyoming
1 review
0 helpful votes
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Interesting finds
November 22, 2024

Have still not found the info on one of my Aunt's who passed away fairly young
Have actually been in contact with a couple of extended relatives so that has been nice as
a couple of scandals too which at this point don"t really matter.
Also has stimulated me to search other sources.
Have found one newspaper archives that references 2487 stories that include my mom" s maiden name and they are family from a few generations back.I never knew any of those people

Date of experience: November 12, 2024
New Zealand
1 review
0 helpful votes
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I had requested a refund and was offered a deal which I accepted in place of the refund.

Date of experience: November 12, 2024
New Zealand
1 review
0 helpful votes
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Found lost family
November 22, 2024

Great grandmother's name incorrectly remembered by generations because of her death at a young age leaving four very young children. Flannagan was actually Finigan. Finally found her by researching and sending for copy of great grandparents marriage certificate which correctly named both people and their parents. What a thrill as had been a brick-wall for years.

Date of experience: November 12, 2024
GB
1 review
0 helpful votes
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Its like diving into your family history and finding little gems that you didn't about. Its great

Date of experience: November 12, 2024
GB
1 review
0 helpful votes
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Vast amount of information available
November 22, 2024

Lots of possible links received from my heritage.
DNA lead to contact with my cousin's daughter

Date of experience: November 12, 2024
GB
1 review
0 helpful votes
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Great research.
November 22, 2024

Excellent, very helpful, would fully recommend to anyone.

Date of experience: November 12, 2024
Nevada
3 reviews
0 helpful votes
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The best
November 22, 2024

Helpful & caring, knowledgeable, understanding, skilled

Date of experience: November 12, 2024
Illinois
1 review
0 helpful votes
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Easy to operate and understand
November 22, 2024

More than 5 year growing my tree including 6 and more generations

Date of experience: November 12, 2024
New Jersey
1 review
0 helpful votes
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Easy process
November 22, 2024

Good price and fast response. I orded my kit 2 days ago and it has already shipped.

Date of experience: November 12, 2024
Germany
1 review
0 helpful votes
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Myharitage ist sehr ausgereift.
November 22, 2024

Das Programm ist für einen umfangreichen Stammbaum sehr geeignet.

Date of experience: November 12, 2024
North Carolina
1 review
0 helpful votes
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You can always count on MyHeritage to have the best ways to build your tree with all your ancestor's. So easy to achieve all possibilities to find and love the family tree that you have always wanted to have. Thank so much for the help you give to all your costumer's.

Date of experience: November 12, 2024
California
1 review
0 helpful votes
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I needed to change my email address and your operative doggedly continued to help me until it was done.

Date of experience: November 12, 2024
Switzerland
1 review
0 helpful votes
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Ce que j'en pense!
November 22, 2024

Il n'est pas toujours facile de savoir comment procéder dans certaines circonstances, même s'il y a toujours l'aide

Date of experience: November 12, 2024
Canada
1 review
0 helpful votes
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Troubles
November 22, 2024

Was Having trouble reviewing records only ones I could review were Smart watches. Contacted Support, emailed, to let support team know of the troubles I was having... Then I received a email from Emily V part of the support team, that they have found the problem and resolved it...

Thank you Emily V and the rest of the support Team

Date of experience: November 12, 2024
GB
1 review
0 helpful votes
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Brilliant
November 22, 2024

Love it.it's great to find new members of the family. Finding where ancestors are born the dates

Date of experience: November 12, 2024
GB
1 review
0 helpful votes
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Finding my ever growing family.
November 22, 2024

Every time I go on I always find even more family members from around the world. The UK,USA, AUSTRALIA, BELGIUM And many more countries.

Date of experience: November 12, 2024
GB
1 review
0 helpful votes
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A professional & prompt service
November 22, 2024

There are now just a few too many discoveries sent at one time which makes it more difficult to process.

Date of experience: November 12, 2024
Canada
1 review
0 helpful votes
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Who knew we would see relatives in Finland. We knew about recent relatives in Scotland and England, but knew very little about far away Finland. We will next start exploring Japan next.

Date of experience: November 12, 2024