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MyHeritage is the leading global platform for family history discovery. It enriches the lives of people worldwide by enabling them to uncover more about themselves and where they belong.
With a suite of intuitive features and innovative products, MyHeritage creates a meaningful discovery experience that is deeply rewarding. Users build family trees and discover new information and relatives through advanced matching technologies and billions of historical records from across the globe. MyHeritage also offers an affordable at-home DNA test revealing an ethnicity breakdown across 79 ethnicities and 2,114 geographic regions, and AI-powered features to repair, colorize, and animate old photos.
The MyHeritage platform is enjoyed by tens of millions of people around the world who treasure and celebrate their heritage. MyHeritage offers full privacy controls and is available in 42 languages.
MyHeritage Reviews Summary
MyHeritage is generally well-regarded for its user-friendly platform and extensive database, which many customers find invaluable for tracing their ancestry and connecting with relatives. Users appreciate the regular updates and the powerful search capabilities that facilitate discoveries. However, concerns arise regarding customer service, particularly related to billing issues and the difficulty of reaching support. Some users have reported feeling overwhelmed by the volume of information and have encountered challenges in verifying data. Overall, while the service is praised for its features, improvements in customer support and communication are necessary to enhance user satisfaction.
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Having absolutely no genealogy experience, I feel so lucky to have chosen the My Heritage site. It is guiding me through the process, pointed out inconsistencies I most likely wouldn't have picked up on, and helped me learn as I go! Thank you My Heritage.
My experience normally is wonderful. However sometimes it will not let me access items sent to me on my heritage an d it tells me I have to buy a program to get into these. Yet they are sent on my email. And I have access. So I don't understand. Otherwise I love heritage.
Via My Heritage is het mogelijk om in contact te komen met tot nu toe onbekende verwanten.
Bombarded with remote connections that include already known data and matches and cost extra, large sums of money for little gain. Most of these matches offered have data about no one I know and am not interested in.
When you born and you do not know who or where you really come from you start to wonder. You have bits and pieces but you want the entire puzzle. Sometimes you find it and sometimes you don't. I have only found bits a pieces but continue to search.
Pozvaní účastnici projektu dostávají upozornění na události v rodokmenu jako narozeniny, ale také mají možnost přispět k oživení a upřesnění dat i fotografií. Děkuji že tuto možnost můžeme využívat a doporučuji veřejnosti zapojit se a získat zajímavosti o svých předcích i současné rodině.
This site offers important information about people's family background which could be valuable for several reasons: historical, medical, and more.
Korzystam z MyHeritage już kilkanaście lat, lecz nadal "odkrywam" nowe możliwości tego portalu. Oczywiście moje odkrycia w wielu przypadkach kończą się drogą bez kontynuacji, ale taka sytuacja nie zraża mnie. To właśnie dzięki portalowi moje drzewko jest już bardzo okazałe i mam nadzieję, że będzie nadal rozwijało się. Chciałbym poznać wiele osób prowadzących, jak ja, swoje drzewka, co zapewne wpłynęłoby na bardziej ożywiona wymianę spostrzeżeń i doświadczeń. Ale na chwilą obecną jestem zadowolony z możliwości, jakie umożliwia mi dostęp do portalu, a wierzę, że dzięki osobom prowadzącym ten portal korzystanie z niego będzie nie mniej satysfakcjonujące. Polecam wszystkim niezdecydowanym przygodę z genealogią przy użyciu portalu MyHeritage.
When doing research on family ancestors I have found My Heritage extremely helpful with follow ups on searches and information from those who are also researching the same family lines.
It's incredibly interesting to get to know your ancestors. MyHeritage provides you constantly with suggestions from all over the World. In this way, you can easily construct your own family tree step by step.
My tree was there but I had no access to it. After a couple of phone calls, I basically had to re-enter family data again in order to access each line of family data. I have no idea is this fixed everything. I have no idea, and the people I talked to did have any idea which I lost access to my family tree. It has never happened before and I hope it never happens again. Time will tell if it is resolved.
Thanks to MyHeritage, I have discovered my ancestors going back seven generations. I have met my living relatives and am now in contact with them.
Advice for beginners. Information from MyHeritage needs to be supplemented with searches in the Archives. Fortunately, despite the destruction caused by wars, many records have been preserved in Europe, allowing you to learn about your ancestors' history in considerable detail.
Ich kann seid über 1 jahr nicht mehr Syncronisieren Er sagt immer Syncronisyrung. Des Prrojekt ist Fehlgeschlagen... Bitte prüfen Sie das Syncronisierungsprotokoll für Einzelheiten Es kann miir keiner helfen Die letste Syncronisierung war 1.okt.2024 mfg. Siegfried Trantau
Informations claires, base de donnée étoffée et variées bon complément d'autres site de recherches
I have used MyHertiage for several years and have enjoyed the possible links to other sites and members family, Recommended matches and smart matches.
I am in the last year of the 5 yr package I purchased, one part of the package was I would have great support service. In the past I've had no issues but I also i didn't have to contact support very much. In the last couple of months I've needed help but it's impossible to talk to a live person. In fact there is no option for that, the chat box AI doesn't understand everything and referring me to the self help page didn't have my issue. In the past week I called twice about an email concerning a DNA kit at a low price and of course when I called the number listed for any questions it said leave a msg and we will get back to you, I am still waiting.
My overall experience score has decreased from 4-5 stars to 2 because your team has been, curiously, helpful but unforthcoming, despite more than an hour-long Chat, regarding a solution for using a £50 gift card code to purchase two of your products. Three days before the Chat, on 10/11/2025, and before the code end date had run out, I had been trying to buy the products online, but the MyHeritage online system failed to work, hence my subsequent chat.
Entretien téléphonique de grande qualité, accueil sympathique et présentation claire.
Les nouvelles fonctionnalités proposés semblent très intéressantes. J'ai hâte de les essayer
I have been extremely pleased with the many discovered ancestors. My Heritage has delightfully expanded they capabilities since I joined many years ago, I am certainly appreciative. On one line you have successfully taken me back to the 10 hundreds. I do not expect to go back to the cavemen.
J ai pu retrouver les petits enfants des frères et soeur de ma grand mère, Grecque née à Tokat Erpa Asie Mineure. Elle les avait perdus à l âge de cinq ans, lors de l attaque de son village. Elle les croyait morts et elle n a jamais sue qu ils étaient vivants et qu ils vivaient à Lofos en Grèce, et qu elle était pas très loin d eux car elle vivait à Athènes depuis 1922
J ai fais faire le test a une grande partie de ma famille et ça nous a permis de les retrouver. Encore merci à My Héritage
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members