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MyHeritage

4.4

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From the business

MyHeritage is the leading global platform for family history discovery. It enriches the lives of people worldwide by enabling them to uncover more about themselves and where they belong.

With a suite of intuitive features and innovative products, MyHeritage creates a meaningful discovery experience that is deeply rewarding. Users build family trees and discover new information and relatives through advanced matching technologies and billions of historical records from across the globe. MyHeritage also offers an affordable at-home DNA test revealing an ethnicity breakdown across 79 ethnicities and 2,114 geographic regions, and AI-powered features to repair, colorize, and animate old photos.

The MyHeritage platform is enjoyed by tens of millions of people around the world who treasure and celebrate their heritage. MyHeritage offers full privacy controls and is available in 42 languages.


myheritage.com
Founded in 2005
Lehi, UT, Israel
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MyHeritage Reviews Summary

MyHeritage is generally well-regarded for its user-friendly platform and extensive database, which many customers find invaluable for tracing their ancestry and connecting with relatives. Users appreciate the regular updates and the powerful search capabilities that facilitate discoveries. However, concerns arise regarding customer service, particularly related to billing issues and the difficulty of reaching support. Some users have reported feeling overwhelmed by the volume of information and have encountered challenges in verifying data. Overall, while the service is praised for its features, improvements in customer support and communication are necessary to enhance user satisfaction.

This summary is generated by AI, based on text from customer reviews

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GB
1 review
0 helpful votes
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MyHeritage has linked us with a Cousin that neither of us knew about each other. We met and got on so well. I was able to clear up lots of family questions for him. This has all been due to my research and the research of other users and their Family Trees.

Date of experience: February 10, 2025
New York
1 review
0 helpful votes
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I love to see pictures of my ancestors and read stories about them. And more other countries records are available all the time. And the research continues for you even when you have to take a break and is there waiting your approval when you are able to come back to it. No more traveling all over to search records.

Date of experience: February 10, 2025
Michigan
1 review
0 helpful votes
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Heritage
February 13, 2025

I like all the information I am getting but it comes so fast and so many I can't keep up!

Date of experience: February 10, 2025
France
1 review
0 helpful votes
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Suivi général
February 13, 2025

Suivi de recherches très apprécié
Juste un petit soucis concernant les doublons difficultés à les supprimer

Date of experience: February 10, 2025
Hungary
1 review
0 helpful votes
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Nagyon örülök, hogy ezt a szoftvert választottam.
Negatívumok: Nagyon zavartak az előfízetések megnevezései és azok anyagi vonzatai: "Családi oldal", "Adat előfízetés". Az én hibámból ugyan, de nekem két családfám van, az egyikben nincs személy, de ettől a családfától nem tudok megszabadulni. Volt, hogy még elő is fízettem rá. Több problémámat a stáb szíves segítségével sikerült tisztázni és megoldani. Ezútttal is köszönet érte.l

Date of experience: February 10, 2025
GB
1 review
0 helpful votes
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Disappointing
February 13, 2025

No matches apart from 4th cousins.Extremely disappointed.Frankly a complete waste of time

Date of experience: February 10, 2025
Austria
1 review
0 helpful votes
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Umfangreichstes Datenmaterial
February 13, 2025

Das Datenmaterial wächst und wächst... damit ist Myheritage weltweit führend, und ein Muss für Genealogen.

Date of experience: February 10, 2025
Argentina
1 review
0 helpful votes
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Emocionante
February 13, 2025

Averiguar antecedentes familiares y encontrar documentos que los avalen es emocionante. Te conecta con tus raíces.

Date of experience: February 10, 2025
Czechia
1 review
0 helpful votes
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The best DNA server ever
February 13, 2025

If you are long time interested in Geneology and DNAs you are on the right site. Here you can either search and build up your family tree or search through your DNA matches.
Here you will find a planty of surprise in your family history.

Date of experience: February 10, 2025
France
1 review
0 helpful votes
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Ma découverte et mes recherches
February 13, 2025

Tres satisfait du site vous avez une question la réponse arrive aussi vite que possible
J ai beaucoup avancé grâce à eux très facile de voir l avancer je suis très contente d avoir eu à faire à eux

Date of experience: February 10, 2025
Czechia
1 review
0 helpful votes
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Jsem velmi spokojena
February 13, 2025

Velmi spolehlivost -velmi dobrá pomoc při tvorbě mého rodokmenu

Date of experience: February 10, 2025
Sweden
1 review
0 helpful votes
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Bra
February 13, 2025

Lite rörigt med alla tips om släktingar som jag inte har koll på om de stämmer eller inte. Mina "gamlingar" börjar falla ifrån så jag har snart ingen att fråga.

Date of experience: February 10, 2025
Spain
1 review
0 helpful votes
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Muy mal nueva versión étnica
February 13, 2025

No me gusta nada la nueva actualización de etnias, no tiene nada que ver con los resultados anteriores, no tiene sentido y además no se por qué distingue entre españoles, catalanes y vascos como si no fueramos todos españoles. Absurdo del todo.

Date of experience: February 10, 2025
Pennsylvania
1 review
0 helpful votes
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My Heritage experience
February 13, 2025

I am not new to family history. I have been in Ancestry. Com, 23 and me, CRI, and now Heritage. This is the most interactive site and I have enjoyed making still pictures come to life of ancestors I never met. Since I had my DNA done 3 times, I did not get your test. But This is the best of all 4 sites for building my tree. And I have been able to trace it to the 1400s. Heritage has completed a 300 pp ancestor description for me in 2023 for which I am grateful.

Date of experience: February 10, 2025
France
1 review
0 helpful votes
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Interessant
February 13, 2025

Ce site est interdit mais compliqué pour moi car je n arrive pas à naviguer sur les documents
Le site Filae toujours au milieu je ne comprends pas car payant
Bref je n avance pas car sûrement pas douée

Date of experience: February 10, 2025
GB
1 review
0 helpful votes
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My Family tree is now in the thousands
February 13, 2025

I have used Heritage for some years now and have been surprised if not speechless at the number if family members going back 17 Generations I have found.

Date of experience: February 10, 2025
Australia
1 review
0 helpful votes
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I need more unlimited space
February 13, 2025

I need more space to be able to add more relatives and information to
To my family tree i have sent 2 emails asking for help and i have gotten no reply from support team its very disappointing

Date of experience: February 10, 2025
New Mexico
1 review
0 helpful votes
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Service
February 13, 2025

Easy excess to website navigating the program and also being allowed to edit existing information 👍

Date of experience: February 10, 2025
France
1 review
0 helpful votes
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Reliable genealogic dite
February 13, 2025

Deep smartmatches and discoveries often correct (to be analyzed of course before confirmation), mverifications if inconsistency, numerous data sites, customer service quite good.

Date of experience: February 10, 2025
Colorado
1 review
0 helpful votes
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It has always been a great experience.
February 13, 2025

Learned about my grand fathers first wife's family.which is interesting.

Date of experience: February 10, 2025