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MyFlightSearch

2.2
myflightsearch.com

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MyFlightSearch Reviews Summary

MyFlightSearch has a rating of 2.2 stars from 1,193 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with MyFlightSearch most frequently mention credit card, customer service and next day. MyFlightSearch ranks 219th among Travel Search Engine sites.

service
171
value
161
shipping
109
returns
145
quality
144

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California
1 review
6 helpful votes
Follow George H.
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Total scam!
November 13, 2018

They charged me an extra fee on my booking and when I disputed they emailed me that there will be a refund. Never happened even after 2 months.
I don't understand if they are fraudulent why there is no action against them...

Date of experience: November 13, 2018
Virginia
1 review
6 helpful votes
Follow Jacqueline M.
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NEVER AGAIN! SCAM
October 11, 2018

After booking my flight online and receiving a confirmation in my email, they called me back to tell me there was now a price increase of $160.00 if I still wanted that flight. After asking for a supervisor, the same person picked back up and pretended to be someone else. I told them to cancel the flight and booked it through another booking group for a cheaper price.
My advice is to use one of the other online groups for flight bookings.

Date of experience: October 11, 2018
Florida
1 review
8 helpful votes
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Thieves - don't use!
September 30, 2018

Booked a flight for my daughter at $341. - within minutes a rep called me to tell me that the fare increased by almost $100. I flipped out and was told they can cancel my reservation. I immediately went on Orbitz and got the flight for $321. Go to Orbitz! These people are thieves. I have NEVER had someone call me after a confirmation telling me the price changed! Trying to get a Supervisor and they told me they are unable to connect me to a Supervisor and then told me there is a 20 minute wait to speak to a Supervisor. That 20 minutes is allowing me the time to post my review on this site.

Date of experience: September 30, 2018
New Mexico
1 review
12 helpful votes
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My wife booked a flight. She arrived at the airport and found out it was never booked. Have sent 3 emails which were not responded to. Have called multiple times over 3 months. The refund was "processed" in June. I have yet to receive it. After reading so many other bad reviews it is apparent this company needs to be dismantled. If you're interested in joining a class action lawsuit then contact me. *******@GMAIL.COM.
Brian

Date of experience: September 26, 2018
California
2 reviews
9 helpful votes
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Scammers
September 22, 2018
Updated review

After posting my scathing review of MyFlightSearch on this website, as well as another website, and filing a dispute with my credit card for MFS nondisclosure of "Agent Fees," MFS contacted me and promised to refund my $1802. 06. In fact, they did do as promised and on August 22,2018, the refund appeared on my credit card account.

Date of experience: September 22, 2018

SCAMMERS
August 20, 2018
Previous review

Thought I was calling EVA air direct and somehow got routed to MyFlightSearch. I asked the first alleged "agent", if my call is going directly to EVA air and he told me that he does the flight booking for EVA air. This "agent's" English was so bad, I could not understand him. I asked to speak with a supervisor and was handed of to "supervisor" Bennett. He spoke fluent English and went ahead and booked me on the flights I had designated. Mind you, I am still thinking this is EVA air. Bennett then went over my itinerary with me and explained the fares I would be paying for the 5 segments of my trip. I asked that he find a lower fare on my Hanoi to Ho Chi Minh City portion, as I was willing to book a nonrefundable ticket, which would cost less. Bottom line is they did book the flights, but when I looked at my credit card, they charged me an additional $1802. 06 for an agent fee! Beware folks they hide this fee inside the alleged "E-Ticket" language they send you. DO NOT GET SCAMMED BY THESE PEOPLE, like I did

Date of experience: August 20, 2018
Pennsylvania
2 reviews
6 helpful votes
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Rip off of $1200
September 20, 2018

Total rip off. Agents are in a foreign country. They don't understand American English.

They booked the wrong flight and blamed it on me. Cost me $1200 to rebook. They would take no responsibility whatsoever. Claimed the $2200 i already paid was non-refundable so I was screwed. Would give zero stars if possible.

Date of experience: September 20, 2018
Florida
1 review
4 helpful votes
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THEY ARE BIG TIME SCAMRSSSSSSSSSSS, P[EASE DO NOT PURCHASES ANY TICKETS, WORST SERVICES AS AIR AIRLINES OFFERS, PLEASE DONT i, HAD MY WORST EXPERIENCE WITH THOSE SCAMARS, AND LIARS. TOO plEASE, DONT i, WILL REPORTE THEM TO THE bUSSINESS BETTER BUREAU, ASHOLES.

Date of experience: September 15, 2018
India
1 review
3 helpful votes
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Scam
September 8, 2018

They are just running scam, taking money from the passengers saying they a direct suppliers or the consolidator and all and taking money from the passenger to make any change in the reservstion and thrn calling airline themself being a passenger and taking thr waiver for thr change fee or the fare difference and keeping all the money.
Just a scam
Just a scam
Myflightsearch
Travel avion

Date of experience: September 8, 2018
Texas
1 review
5 helpful votes
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We booked flights through Turkish Air (TA) from Miami to Amman Jordan. Noticed they neglected to put a hyphen in my last name. Contacted TA they connected us with my flight search to add hyphen at a cost of $400. Received tickets and noticed it was never updated. At ticket counter in Miami, it was changed at no charge. We have contacted MFS multiple times to get a credit... each yime they tell us is will be done in the next billing cycle. It's been 5 months. Never again! Shame on TA for recommending we use them for a simple name change. We feel scammed by both companies.

Date of experience: September 1, 2018
New York
1 review
3 helpful votes
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Scammer
August 30, 2018

SCAMMERS

This company is the paramount of imposture and fraud. We have booked 3 seats to a flight from New York to Las Vegas and we have received the booking confirmation and seats confirmation. The of the flight I called to confirm my sit one more time, they said we don't have any information for this date, they said your flight is for tomorrow. I swear I about to get heart attack. It was my engagement party in vegas.My friends they came from all over the world for me, we reserve the reastrunt, hotel, limo, flowers, and so on... We had to cancel all our reservations. I called them everyday but they hang up on me. Please stay away of these site.

Date of experience: August 29, 2018
Maryland
1 review
3 helpful votes
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Booked my flight bag pack the driver waiting by the door to take me to the airport I call nothing booked the greatest disappointment I ever felt shame on you never again why would you take my information send me email and then never booked my flight I will make sure the world knows about you. Shame Shame Shame.

Date of experience: August 29, 2018
Michigan
1 review
1 helpful vote
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Fraudulent
August 28, 2018

I had a terrible experience trying to get my money back! Scamming company and then kept hanging up on me.

Date of experience: August 27, 2018
Illinois
1 review
3 helpful votes
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Stay away - SCAM
August 27, 2018

This company is the paramount of imposture and fraud. We have booked 3 seats to a flight from Chicago to Tampa FL and we have received the booking confirmation and seats confirmation. One day later, we get a phone call telling us that the confirmation is not... confirmed! They don't have the seats anymore and the new fare price is about 6 times higher!
We had to cancel all our reservations and cancel the entire vacation! Shame
If you care about your money and the sanity of your mind - stay away of these bastards.
Anyone wishes to check this information - I can send a copy per e-mail. My e-mail is *******@gmail.com

Date of experience: August 27, 2018
California
1 review
1 helpful vote
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Not Trustworthy
August 22, 2018

I was using the Internet to book a flight with AlaskaAir.com I believed I was booking a flight with specific dates to travel and specific airline. I found the best price and booked the flight giving cc and personal information. After I purchased I noticed the company that took my information was Myflightsearch.com. Further, the dates had been changed, so I called to cancel. The person I spoke with said the company is located in Las Vegas and he has worked for them for almost a year, is paid well with health coverage. It is sad this online booking company is Not Trustworthy! Did they hack the AlaskaAir.com when I was booking? I fell for another scam. I am not sure what the next step is... Cancel Credit Card? Seven on your side SF? SAD!

Date of experience: August 22, 2018
Florida
2 reviews
4 helpful votes
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Recovered
August 21, 2018
Updated review

I have an update on my dilemma. The company kept their word and I received a check recently for the amount of the ticket that was incorrectly booked. Thank to MyFlightSearch for giving my money back.

Date of experience: August 21, 2018

Fraudulent
August 21, 2018
Previous review

On 7/24 I had to book a flight as mine was cancelled, this site popped up, I searched and found a departure that day from the city I was in. Once I posted the credit card, the departure city changed. I immediately called and now someone with poor English was trying to rebook me rather just cancelling the flight and the credit card. I posted a bad review, they called me saying they would send me a check and I could take the review down. I never got a check and I am not taking the review down until I do. DO NOT USE THIS SITE. It's a circus operation.

Date of experience: August 7, 2018
California
1 review
0 helpful votes
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Cheater's
August 20, 2018

This Site is bad site to book any ticket, since they told they upgraded the ticket but really they didn't, they changed the seat and paid the airlines $150, but took $1300 from me. Never go this site.

I was in hurry to go India, since my father passed away. I traveled on July 25 form SFO to Chennai.

Please never go this site.

Date of experience: August 19, 2018
Texas
1 review
3 helpful votes
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This "company" is really just a bunch of scammers trying to steal your money. My wife got their information for an add when searching for flights. She thought she was talking to United Airline, not a bunch of scammers posing as a travel agency. Gave them our credit card number and they did not book our flights o make reservations. Charged us anyway. Having to dispute chargers with credit card company. They are the worst. Do not use no matter what!

Date of experience: August 15, 2018
Washington
1 review
1 helpful vote
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They shouldn't be a company they are scammers and just take your money. They booked my flight over the phone confirming the correct dates verbally and then switched the dates days later. They stated I never spoke with an agent and booked online, refusing to give me my money back or change my flight. They were very rude and refused to let me speak with a manager, just passed me around. DO NOT USE THEM. If I could personally shut this business down I would.

Date of experience: August 15, 2018
Massachusetts
1 review
2 helpful votes
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They suck! Long story, we booked a flight to Puerto Rico and we had to cancel because of hurricane Maria, they said no problem we can rebook it before the 1 year is up. We tried booking it a few months later and they said that we had to book it that day or I'll lose my credit, that was a lie! They wouldn't let me speak to a supervisor, they argued with me, they were so rude! They still are giving us a hard time with trying to rebook a new flight. They are giving us the runaround transferring me from person to person, they each tell me something totally different. We can't get any money back, and worst of all they charged us over $1,900.00 as a booking fee, they never told us about that, they ended up taking out like $3,500. Out of my account and won't refund me anything and on top of that they they are trying to charge me more to rebook it. This is the worst travel agency, or whatever the are, DO NOT use them! They just take your money and scam you! They don't even deserve a 1

Date of experience: August 8, 2018
Canada
1 review
1 helpful vote
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Myflightsearch.com
August 8, 2018

The worst Service online.
I booked my Mother's flight from Miami-Toronto. 5 days after got an email saying that according to our conversation ( Never had a Conversation with them), my flight reservation, was cancelled according to my instructions.?
Tried to call them, and after 9 attemps someone answered and told me not to worry because they never collected the money from my account...
Totally un profesional and not realiable.

Most definitely not the way to buy tickets on line.

Please deal directly with the airline! End up paying 300 more for the same flight

Date of experience: August 7, 2018