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Mypicture has a rating of 2.9 stars from 502 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Mypicture most frequently mention customer service, poor quality and full refund. Mypicture ranks 10th among Photo Printing sites.
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Absolutely agree with the previous review, a disgrace, they make you think that you are buying a stretched canvas but what you get is a rolled up canvas on with 4 pieces of wood. You are then expected to stretch it yourself. Nowhere on the site does it CLEARLY state that this is the case and every single image on the site shows a fully mounted canvas. The "specialist packaging" that they use is a cuboid cardboard box (not even a poster tube) and invariably your print is creased and ruined when it arrives anyway. I am persuing them through my CC Company.
This site is an absolute disgrace. They mislead you into thinking you are buying a stretched canvas print and yet all you receiev is the print and 4 loos pieces of wood which you are expected to somehow put together yourself! Framing a canvas print is a skilled trade - not something anyone can do.
Their hole website is geared towards leading you to believe that you will be recieiving a fully sretched canvas print. All the images suggest this.
This website should not be allowed to exist like it does currently.
Answer: It's assembled for you to put up when delivered. You can buy attachments off them to hang your pictures too
Answer: Maybe 1 email for every 25 you send - no other contact details, generic responses. Still waiting for a (Ready to ship in 24 hours) item - now nearly 8 days later.
Answer: Dear Michael, Thank you for your message. Your order was shipped on 24.06.2016 With the Priority Delivery untracked option, orders are generally delivered within 3-5 working days after they've been printed. Please allow two extra working days on top of normal delivery times. Your parcel will be delivered shortly with the Royal Mail. Please get back to us if you havent received your parcel 7 working days after the shipping confirmation email was sent. Your My-Picture.co.uk Service Team
Answer: Standard. They mislead with false time frames on the wesbite, and dont show its actually all Germany based
Answer: There was the option to purchase the hanging kit for canvases maybe you could have ordered it for your items.
Answer: I would shop elsewhere, i have received someone elses picture. No reply from emails to resolve.
Answer: You've lost your money they won't refund me for a damaged canvas, total ripoff, hiding behind German laws stating no refunds.
No. #1 Rated Canvas shop in the UK on ReviewCentre and TrustedShops.? Cheap Canvas Prints.? Lowest Price Guarantee.? SALE -73%

