MypictureReviews 502

I read a lot of the reviews on here AFTER I'd purchased and started to panic. PLEASE DONT PANIC. My canvas arrived within a week and was really good quality! I was really pleased. Yes it come from Germany, which is a little sneaky of them given its a co.uk website, but the price is excellent! I got a 24"x16" canvas and paid for it to be streched and mounted by them, it was only £5! Total £30, BARGIN! Some people just dont read what they are buying thoroughly enough. The option for stretching service is plainly there as an option. I'll use them again!

I have recently used this company on a friends recommendation, and even though i have just read all the bad reviews my experience has been fab.

I ordered 2 canvas prints tuesday last week and they arrived a week later even though we've had two bank holidays inbetween.

The whole ordering process is a doddle and communication via email etc for tracking parcel etc was fine.

I was well aware that i would have to put the frames toegether as it does state this in the ordering process, they are easy too, just need a hammer to tap them tight into place. Very happy with the prints and the quailty and they are easy to put onto the frame. I've used drawing pins as don't have a staple gun and seems absolutely fine.

I have now been back and ordered another 4 prints... lets hope they are as good! Fingers Crossed!

I ordered a large canvas for my daughter's birthday and was a little worried when, after ordering I read so many negative reviews about orders not turning up/being poor quality/not being mounted. My order arrived today and I am very pleased with it! I paid an extra £10 for it to be stretched over the frame and it arrived complete, as hoped. Quality is brilliant and for £44 for a 36" x 24" canvas, I would definitely use again. Got the next one planned: 0)

Awful website dont ever buy a canvas from these people! Ive never written a review in my life but i felt i had to let people know so they dont get screwed over like me! The picture was really bad quality and didn't even fit the cheap wood frame which by the way you have to put together yourself! The picture was completely blurred at the top and the bottom. When i emailed them they take 2 days to reply and give sarcastic, patronising replies to try and get out of it. All i wanted was another one sent out that actually fit the cheap wooden frame they gave me that wasn't blurred but they woukdn't srnd one so i lost my money and missed my friends birthday! All in all they should be shut down. Awful people and awful company!

Disappointing. The prints are probably okay. Mine were stretched and assembled but one of the frames is warped so it doesn't sit flat to the wall.

The main issue is that they don't respond to emails. I had ordered their "hang up kits" as extras. Those weren't sent with the order. I emailed and got not reply. I emailed again and eventually got a promise that they would send the missing items. Ten days later and nothing had arrived. I emailed again this time asking for a refund for the kits. Still no response.

The prints themselves are okay. The colour reproduction is pretty good.

I would never order from them again because the customer service is shockingly bad and I think that tells you all you need to know.

I could never recommend others to use this site.

The image came non-assembled which was disappointing but acceptable. What was not acceptable was the quality of the print. It was shocking and incomparable to competitors. When I sent it back, they refused a refund even though Christmas had passed and claim they are within the German sales of goods rules (although I am contesting) it appears I am going to end up with a gift for someone after Christmas that I now have replaced with something else. AVOID