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MTC Game has a rating of 3.2 stars from 357 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with MTC Game most frequently mention gift cards, support team and fast delivery. MTC Game ranks 9th among Gaming sites.
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SCAM! FAKE! RAGE! STAY AWAY PLEASE!
The worst website ever, rage, scam, fake, don't waste your money for this website. I purchased UC for PUBG but it never showed up in my account. I tried contacting customer service they never responded to me, this is how there 24/7 customer service works. They will pay for their sins one day.
Asked for refund, let me wait for 5hours then asked me to send them a photo of me holding a note saying that I received the order...
I've done some successful diamond packs for MLBB but after some packs purchased... It stopped delivering diamonds...
I chated them through whatsApp and I was told that they would do some review and then refund me but f**k fake... Not even viewing my messages now.
Customer service never responds on time. Neither on chat nor on WhatsApp
It's been more than a month they are holding my money and not a clue on when will I receive the refund.
ABSOLUTELY FRAUD AND SCAMMERS. DO NOT REFER THE SITE.
They will do instant delivery i liked it very nice they will do instant delivery i liked it very nice
I bought Netflix Gift-Cards and have never received an E-Mail. Although i proofed them that I have paid the gift cards by sending bank account reports, they are keep ignoring me just kept my money.
Never again!
So I votes them already on Trustpilot and MCT Games reported my vote with the claim that my vote is not based on real experiences.
These liars!
I sent Trustpilot screenshots of WhatsApp conversations with MCT games.
Avoid this site at any cost! The worst customer experience I ever had. After the purchase money was deducted from my credit card. No codes sent. I had to contact them 3 times and I asked my money back because I no longer wanted the product. After 3 days they put codes codes under my account (no e-mail) and now after many attempts of contacting them, they told me that I have the product and they don`t do refund. Speaking with the live chat feels like chating with clueless monkeys. Telling you to open a ticket and it gets closed with the answer please contact our live chat. It`s bad a joke!
I purchased a gift card and its been 3 days i havent received the code. Customer service are very unprofessional and they dont reply at all! Poor people with nothing but sitting behind their desk wasting their lives. I feel sorry for them
I was very reluctant to order from the site as i only found negative reviews, before making an order, spoke to the customer service, the guy assured everything was legit, filled the forms, sent hidden card photo hiding cvv and full numbers, received the code within 5 minutes, so, i did not find them as a scammer, i hope it helps
Pleased refund my money or send code... immediately don't scam I bougt dias amount of 291 yesterdy but i dint get code best return my money or send codes
Purchased an Amazon gift card, never sent the card info or an sales receipt... scammers all the way
So after getting no where with speaking to their online chat using the website, messenger and WhatsApp. I posted my review of their services. They did respond and told me to WhatsApp a different number. They said they will issue me a refund. I thought wow finally getting my money back. Haha I was wrong I asked for a receipt of the refund being issued. I've received no receipt the website still shows my purchase as pending confirmation. The number I was messaging has now blocked me and as soon as I chat with a member of staff on the chat in the website or messenger and they look at my account they tell me to message back later. It's now been 4 days and I'm $500 out of pocket
This website is a scam and will not give me a refund! They say they will not issue me a refund as they don't believe my purchase is a birthday present for a friend after they made me jump through hoops for 24 hours confirming my identity
So I bought PSN with over $100 put my info & pay. My apple pay and my bank conform paying. However, didn't get my code and the customer service... lets say they should shut it down. They never help and they don't give a damn... they even told me that I must miss spell my information... dude I pay with my name & phone number how come you can't conform that even if I miss spell my E-mail. Lesson learned, read reviews about the site first...
I've been waiting fo my money since March 13 and always same lies " the issue will be solved soon ",
Your lies will never be solved MTCSCAM
Be Careful Guys all the positive reviews are SCAM too
After many purchase, last one was 170€ and they stole my money
When you ask for a refund they just ignore you
Live support, ticket or WhatsApp are really bad
I'm waiting since more than 1 week now
Don't spend your money on mtcgame
Night but trouble with this Company. Do not know why they are still trading. I have contacted them numerous times for a code no. The ticket they gave me was already in use. I am trying to get a refund.
I order digital iTune cards around 9:00 A.M. Was still texting until 6:00 P.M. EST, cause they never send my ITunes Cards or Code! The iTunes Cards were supposed to being sent within 30 minutes!
I call them got only an recording, nothing concerning any selling or problems of gift cards; say, something bout they are there to help with your development then the call ends. *******109! I send them many emails, telling them that I haven't received the iTunes cards or code! This what I had to do verify my phone number, send my pic, ID, four digits of bank card, and a letter saying, I brought iTunes Card from MTC Games. Com; and did this two different times; cause they wanted the pic of you holding all three together! And had the nerves to say, the pic was furry! Then I was told to go to their What's app! I text them there; I was told that they were checking on my purchases, they never came back, I replied, telling them to refund my money and those idiots, never replied! If I had only know they were from Hong Kong, never would had purchased! Hong Kong Zombies!
They will not give you a refund nor did the give me a code that could work. It is a scam from China. The scam capital
Answer: Hello, Please contact live chat and they will help you to get your item.
Answer: Please contact our whatsapp: +970567008998 to check your issue and solve it for you ASAP
Answer: Hi bot. Their customer service is a joke. They do not offer refunds under any condition because it is a scam site.
Answer: You need to complete the verification of identityn it's a process to secure the transaction as support inform us, you can ask for refund in case you don't want to pass KYC.
Answer: Contact live support to check if your payment id pending, sometimes there are delays but they quickly fix them, trustworthy website in my opinion you never lose your money.
Answer: Please contact our live chat agents, provide your email that was used for purchase and payment invoice screenshot and they will help you.
Answer: Where is the scam? Can you please provide more details?
Answer: Please contact our live chat agents and they will help you.
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