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MTC GameReviews 357

3.2

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MTC Game Reviews Summary

MTC Game has a rating of 3.2 stars from 357 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with MTC Game most frequently mention gift cards, support team and fast delivery. MTC Game ranks 9th among Gaming sites.

service
220
value
204
shipping
200
returns
191
quality
207

We monitor reviews for authenticity

California
1 review
0 helpful votes
Follow Gurneesh K.
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The worst service
June 23, 2021

SCAM! FAKE! RAGE! STAY AWAY PLEASE!
The worst website ever, rage, scam, fake, don't waste your money for this website. I purchased UC for PUBG but it never showed up in my account. I tried contacting customer service they never responded to me, this is how there 24/7 customer service works. They will pay for their sins one day.

Date of experience: June 22, 2021
Singapore
1 review
0 helpful votes
Follow Keh B.
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Asked for refund, let me wait for 5hours then asked me to send them a photo of me holding a note saying that I received the order...

+3
Date of experience: June 12, 2021
India
1 review
1 helpful vote
Follow Chuna C.
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Fake aliens
June 11, 2021

I've done some successful diamond packs for MLBB but after some packs purchased... It stopped delivering diamonds...

I chated them through whatsApp and I was told that they would do some review and then refund me but f**k fake... Not even viewing my messages now.

Date of experience: June 11, 2021
India
1 review
2 helpful votes
Follow Rahul N.
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Customer service never responds on time. Neither on chat nor on WhatsApp
It's been more than a month they are holding my money and not a clue on when will I receive the refund.
ABSOLUTELY FRAUD AND SCAMMERS. DO NOT REFER THE SITE.

Date of experience: June 10, 2021
India
1 review
0 helpful votes
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Nice website
June 4, 2021

They will do instant delivery i liked it very nice they will do instant delivery i liked it very nice

Date of experience: June 3, 2021
Germany
1 review
8 helpful votes
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Imposters!
May 28, 2021

I bought Netflix Gift-Cards and have never received an E-Mail. Although i proofed them that I have paid the gift cards by sending bank account reports, they are keep ignoring me just kept my money.

Never again!

So I votes them already on Trustpilot and MCT Games reported my vote with the claim that my vote is not based on real experiences.
These liars!

I sent Trustpilot screenshots of WhatsApp conversations with MCT games.

Date of experience: May 28, 2021
Switzerland
1 review
1 helpful vote
Follow Zita M.
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Avoid this site at any cost! The worst customer experience I ever had. After the purchase money was deducted from my credit card. No codes sent. I had to contact them 3 times and I asked my money back because I no longer wanted the product. After 3 days they put codes codes under my account (no e-mail) and now after many attempts of contacting them, they told me that I have the product and they don`t do refund. Speaking with the live chat feels like chating with clueless monkeys. Telling you to open a ticket and it gets closed with the answer please contact our live chat. It`s bad a joke!

Date of experience: May 27, 2021
Washington
1 review
1 helpful vote
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Scammers
May 24, 2021

These people will scam you then insult you on chat. Do not send any money here or believe the fake reviews.

Date of experience: May 24, 2021
Lebanon
1 review
3 helpful votes
Follow Rudolph K.
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I purchased a gift card and its been 3 days i havent received the code. Customer service are very unprofessional and they dont reply at all! Poor people with nothing but sitting behind their desk wasting their lives. I feel sorry for them

Date of experience: May 21, 2021
AE
1 review
0 helpful votes
Follow Faisal A.
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I was very reluctant to order from the site as i only found negative reviews, before making an order, spoke to the customer service, the guy assured everything was legit, filled the forms, sent hidden card photo hiding cvv and full numbers, received the code within 5 minutes, so, i did not find them as a scammer, i hope it helps

Date of experience: May 21, 2021
India
1 review
0 helpful votes
Follow Bitu C.
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Pleased refund my money or send code... immediately don't scam I bougt dias amount of 291 yesterdy but i dint get code best return my money or send codes

Date of experience: May 15, 2021
Washington
1 review
3 helpful votes
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Purchased an Amazon gift card, never sent the card info or an sales receipt... scammers all the way

Date of experience: May 9, 2021
GB
1 review
1 helpful vote
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After review was posted
May 4, 2021
Updated review

So after getting no where with speaking to their online chat using the website, messenger and WhatsApp. I posted my review of their services. They did respond and told me to WhatsApp a different number. They said they will issue me a refund. I thought wow finally getting my money back. Haha I was wrong I asked for a receipt of the refund being issued. I've received no receipt the website still shows my purchase as pending confirmation. The number I was messaging has now blocked me and as soon as I chat with a member of staff on the chat in the website or messenger and they look at my account they tell me to message back later. It's now been 4 days and I'm $500 out of pocket

+3
Date of experience: May 3, 2021

Scam
April 30, 2021
Previous review

This website is a scam and will not give me a refund! They say they will not issue me a refund as they don't believe my purchase is a birthday present for a friend after they made me jump through hoops for 24 hours confirming my identity

Date of experience: April 30, 2021
Saudi Arabia
1 review
12 helpful votes
Follow Wari Z.
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So I bought PSN with over $100 put my info & pay. My apple pay and my bank conform paying. However, didn't get my code and the customer service... lets say they should shut it down. They never help and they don't give a damn... they even told me that I must miss spell my information... dude I pay with my name & phone number how come you can't conform that even if I miss spell my E-mail. Lesson learned, read reviews about the site first...

Date of experience: April 30, 2021
Tunisia
1 review
2 helpful votes
Follow DHAFER S.
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I've been waiting fo my money since March 13 and always same lies " the issue will be solved soon ",
Your lies will never be solved MTCSCAM
Be Careful Guys all the positive reviews are SCAM too

Date of experience: April 29, 2021
Spain
1 review
3 helpful votes
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Scamer
April 21, 2021

After many purchase, last one was 170€ and they stole my money
When you ask for a refund they just ignore you
Live support, ticket or WhatsApp are really bad
I'm waiting since more than 1 week now
Don't spend your money on mtcgame

Date of experience: April 21, 2021
Australia
1 review
2 helpful votes
Follow Gae H.
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Night but trouble with this Company. Do not know why they are still trading. I have contacted them numerous times for a code no. The ticket they gave me was already in use. I am trying to get a refund.

Date of experience: April 18, 2021
France
1 review
3 helpful votes
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SCAMMER
April 8, 2021

Take money and send nothing, first time i have trouble buying cd keys and guess what cause they actually scam

Date of experience: April 7, 2021
Georgia
1 review
0 helpful votes
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Taking People Money
April 8, 2021

I order digital iTune cards around 9:00 A.M. Was still texting until 6:00 P.M. EST, cause they never send my ITunes Cards or Code! The iTunes Cards were supposed to being sent within 30 minutes!
I call them got only an recording, nothing concerning any selling or problems of gift cards; say, something bout they are there to help with your development then the call ends. *******109! I send them many emails, telling them that I haven't received the iTunes cards or code! This what I had to do verify my phone number, send my pic, ID, four digits of bank card, and a letter saying, I brought iTunes Card from MTC Games. Com; and did this two different times; cause they wanted the pic of you holding all three together! And had the nerves to say, the pic was furry! Then I was told to go to their What's app! I text them there; I was told that they were checking on my purchases, they never came back, I replied, telling them to refund my money and those idiots, never replied! If I had only know they were from Hong Kong, never would had purchased! Hong Kong Zombies!

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+2
Date of experience: April 7, 2021
Texas
1 review
4 helpful votes
Follow Andre J.
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They will not give you a refund nor did the give me a code that could work. It is a scam from China. The scam capital

Date of experience: March 29, 2021