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mSpy has provided professional monitoring and tracking software to customers in more than 180 countries. Tracking solutions are delivered to consumers, businesses, corporations, educational, governmental, and non-profit organizations. Our software is extensively tested and updated regularly to ensure a stable operating environment for our customers. mSpy is the most powerful cell phone spy and tracking software that lets you monitor any iPhone/iPad or Android phone and tablets.
mSpy has a rating of 3.4 stars from 2,280 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with mSpy most frequently mention social media, text messages and support team. mSpy ranks 5th among Mobile Applications sites.
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Since using mSpy, there's been less tension at home—fewer misunderstandings mean fewer arguments.
I bought premium feature - where I am suppose to access without actual phone access. But nothing can be accessed. When contacting customer service - no proper response or refund
When I faced a subscription issue, Kit Nord from customer support stepped in to help. They guided me through every step, from pausing my subscription to linking my new device, and made sure I felt confident using the app.
Dear Carla,
Thank you for the 5-star rating and for sharing your experience!
We’re glad сustomer support was able to support you through the process and make everything smooth and clear.
Our team continually strives to improve and deliver the best solutions.
If you need any assistance, we’re always here to help!
MSpy support
Even when my daughter changed her phone number, the app kept working perfectly without any interruptions.
Dear Ray,
Thank you for the 5-star rating and for sharing your experience!
We’re happy to hear the app continued to work smoothly.
Our team continually strives to improve and deliver the best solutions.
If you need any assistance, we’re always here to help!
MSpy support
Initially, I was unsure about setup, but the YouTube guide made it straightforward. Now I can use all the features confidently.
Dear Hanife,
Thank you for the 5-star rating and for sharing your experience!
We’re glad the YouTube guide helped make setup easy.
Our team continually strives to improve and deliver the best solutions.
If you need any assistance, we’re always here to help!
MSpy support
One feature I really value is the ability to view WhatsApp activity. This has been especially useful for catching potential issues early and addressing them before they became bigger problems.
Dear Taylor,
Thank you for the 5-star rating and for sharing your experience!
We’re glad the mSpy's feature helps you stay informed.
We’re committed to continually refining our features to provide you with the best possible experience.
If you need any assistance, we’re always here to help!
MSpy support
I installed it on my child's phone secretly because I was worried.
Dear Victoria,
Thank you for the 5-star rating and for sharing your experience!
We’re glad the software provided the tools you needed to stay informed and ease your concerns.
We’re committed to continually refining our features to provide you with the best possible experience.
If you need any assistance, we’re always here to help!
MSpy support
When I had a problem with my subscription, Kit from the support team responded right away and handled it professionally. It was a relief to know that help was just a message away.
Dear Verney,
Thank you for the 5-star rating and for sharing your experience!
We’re glad to hear our support team was quick and professional in resolving your issue.
Our team continually strives to improve and deliver the best solutions.
If you need any assistance, we’re always here to help!
MSpy support
Page Lank's step-by-step instructions for linking my new device made the whole process straightforward and stress-free.
Dear Fuencista,
Thank you for the 5-star rating and for sharing your experience!
We’re happy to hear that the support team’s instructions made the setup smooth and simple.
Our team continually strives to improve and deliver the best solutions.
If you need any assistance, we’re always here to help!
MSpy support
One of the best things about mSpy is the sense of security it gives me as a parent. I feel more in control and reassured, knowing that I can see what's happening and respond appropriately if needed.
Dear Janice,
Thank you for the 5-star rating and for sharing your experience!
We’re glad mSpy helps you stay informed and in control.
Our team continually strives to improve and deliver the best solutions.
If you need any assistance, we’re always here to help!
MSpy support
Thanks to their clear YouTube tutorials, setting up mSpy was quick and straightforward. I was able to start using all the features without any confusion.
Dear Diogo,
Thank you for the 5-star rating and for sharing your experience!
We’re glad to know the software was easy to set up.
Our team continually strives to improve and deliver the best solutions.
If you need any assistance, we’re always here to help!
MSpy support
The app's interface is very intuitive, and even my parents could figure it out without any trouble. It's nice to have something that's easy for everyone to use.
Dear Liam,
Thank you for the 5-star rating and for sharing your experience!
We’re glad to hear our software is user-friendly.
Our team continually strives to improve and deliver the best solutions.
If you need any assistance, we’re always here to help!
MSpy support
The app works well and rarely has issues. If something does come up, the support team—especially Kit Nord—is quick and effective. Thanks for being results-oriented!
Dear Sarah,
Thank you for the 5-star rating and for sharing your experience!
We’re glad to hear that the software runs smoothly and that our support team was able to assist you quickly.
Our team continually strives to improve and deliver the best solutions.
If you need any assistance, we’re always here to help!
MSpy support
Although I had a few issues getting a refund, the Instagram support manager worked diligently with me to resolve it. They showed real patience and perseverance, which I truly appreciated during a stressful time.
Dear David,
Thank you for the 5-star rating and for sharing your experience!
We’re glad to hear that the support team was patient and dedicated in helping you resolve the refund issue.
Our team continually strives to improve and deliver the best solutions.
If you need any assistance, we’re always here to help!
MSpy support
I've been using mSpy for a while now, and I trust it to keep my kids safe online. Once everything was connected, I didn't have to constantly adjust settings. All the information I need is conveniently displayed on the dashboard, making it easy to keep an eye on things.
Dear Nunzia,
Thank you for the 5-star rating and for sharing your experience!
We’re happy to hear that mSpy provides you with reliable protection and a user-friendly dashboard to monitor.
Our team continually strives to improve and deliver the best solutions.
If you need any assistance, we’re always here to help!
MSpy support
The app helped me identify that my child was experiencing bullying at school, which allowed me to address the issue before it escalated.
Dear Tiago,
Thank you for the 5-star rating and for sharing your experience!
We’re glad to hear our software helped you identify bullying early.
Our team continually strives to improve and deliver the best solutions.
If you need any assistance, we’re always here to help!
MSpy support
Setting up location alerts has been incredibly helpful. I now get notifications whenever my child enters or leaves certain areas, which helps me ensure they're where they're supposed to be.
Dear Barbara,
Thank you for the 5-star rating and for sharing your experience!
We’re glad to hear that setting up location alerts has been so helpful for you.
Our team continually strives to improve and deliver the best solutions.
If you need any assistance, we’re always here to help!
MSpy support
What I really appreciate is being able to view all of my child's phone activity from anywhere. Whether I'm at work, running errands, or at home, I can check in without being intrusive or having to ask constant questions.
Dear Cornelia,
Thank you for the 5-star rating and for sharing your experience!
We’re glad to hear that our software helps you remotely monitor the target device.
Our team continually strives to improve and deliver the best solutions.
If you need any assistance, we’re always here to help!
MSpy support
My daughter is glued to her phone, but now I can see what she's doing in real time. I'm relieved to know she's not accessing harmful content while I'm at work.
Dear Lotario,
Thank you for the 5-star rating and for sharing your experience!
We’re glad to know our software helps you stay informed and brings peace of mind while you're away.
Our team continually strives to improve and deliver the best solutions.
If you need any assistance, we’re always here to help!
MSpy support
With the Live Screen Streaming feature, I no longer have to rely on my kids to tell me what they're doing on their phones. I can quickly check their screens and be sure they're safe from any harmful content or negative influences.
Dear Magdalena,
Thank you for the 5-star rating and for sharing your experience!
We’re glad the Live Screen Streaming feature helps you stay informed and gives you peace of mind.
Our team continually strives to improve and deliver the best solutions.
If you need any assistance, we’re always here to help!
MSpy support
Answer: Dear Julie, At the moment you can monitor Snapchat only on Android phones due to absence of jailbreak for the latest iOS versions.
Answer: Dear Vivian, You can install mSpy on Android phone without rooting. All you need is phone that you want to monitored in your hands and mSpy subscription. It will take around 5 minutes to install mSpy.
Answer: Hello Roops, Thank you for your question. It depends what target device you are using, with Androids and jailbroken iOS devices you can see all deleted messages after mSpy installation and with iOS without jailbreak deleted messages are not available. In case you have any more questions please contact us! Regards, MSpy team
Answer: Dear Zac, Thank you for your question! Please be informed that currently mSpy application is capable to fetch only messages and received media files from Instant Messengers such as Viber (messages, media files and call logs), Whatsapp, Facebook Messenger, Skype (messages and call logs). You may monitor Snapchat application as well - mSpy will fetch photos which are sent/received.
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Dear Trisha,
Please accept our apologies due to the inconvenience caused by this problem. We would really appreciate if you provide us with your Customer ID or email address. As soon as we locate your account, we will do our best to assist you promptly and solve this issue.
Thank you for your understanding and patience!