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mSpyReviews 2,280

3.4

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From the business

mSpy has provided professional monitoring and tracking software to customers in more than 180 countries. Tracking solutions are delivered to consumers, businesses, corporations, educational, governmental, and non-profit organizations. Our software is extensively tested and updated regularly to ensure a stable operating environment for our customers. mSpy is the most powerful cell phone spy and tracking software that lets you monitor any iPhone/iPad or Android phone and tablets.


mspy.com
Tallinn, Campeche, Estonia
+1793
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mSpy Reviews Summary

mSpy has a rating of 3.4 stars from 2,280 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with mSpy most frequently mention social media, text messages and support team. mSpy ranks 5th among Mobile Applications sites.

This company responds to reviews on average within 12 days

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GB
1 review
0 helpful votes
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Less family tension
July 3, 2025

Since using mSpy, there's been less tension at home—fewer misunderstandings mean fewer arguments.

Date of experience: June 16, 2025
Canada
1 review
0 helpful votes
Follow Trisha P.
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I bought premium feature - where I am suppose to access without actual phone access. But nothing can be accessed. When contacting customer service - no proper response or refund

Date of experience: May 21, 2025
Sergey V. mSpy Rep
8 months ago

Dear Trisha,

Please accept our apologies due to the inconvenience caused by this problem. We would really appreciate if you provide us with your Customer ID or email address. As soon as we locate your account, we will do our best to assist you promptly and solve this issue.
Thank you for your understanding and patience!

Italy
1 review
0 helpful votes
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Subscription issue solved
June 30, 2025

When I faced a subscription issue, Kit Nord from customer support stepped in to help. They guided me through every step, from pausing my subscription to linking my new device, and made sure I felt confident using the app.

Date of experience: June 15, 2025
Sergey V. mSpy Rep
8 months ago

Dear Carla,
Thank you for the 5-star rating and for sharing your experience!
We’re glad сustomer support was able to support you through the process and make everything smooth and clear.
Our team continually strives to improve and deliver the best solutions.
If you need any assistance, we’re always here to help!
MSpy support

France
1 review
0 helpful votes
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Seamless number change
June 30, 2025

Even when my daughter changed her phone number, the app kept working perfectly without any interruptions.

Date of experience: June 8, 2025
Sergey V. mSpy Rep
8 months ago

Dear Ray,
Thank you for the 5-star rating and for sharing your experience!
We’re happy to hear the app continued to work smoothly.
Our team continually strives to improve and deliver the best solutions.
If you need any assistance, we’re always here to help!
MSpy support

Turkiye
1 review
0 helpful votes
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Step-by-step setup
June 30, 2025

Initially, I was unsure about setup, but the YouTube guide made it straightforward. Now I can use all the features confidently.

Date of experience: June 13, 2025
Sergey V. mSpy Rep
8 months ago

Dear Hanife,
Thank you for the 5-star rating and for sharing your experience!
We’re glad the YouTube guide helped make setup easy.
Our team continually strives to improve and deliver the best solutions.
If you need any assistance, we’re always here to help!
MSpy support

GB
1 review
0 helpful votes
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WhatsApp Monitoring
June 29, 2025

One feature I really value is the ability to view WhatsApp activity. This has been especially useful for catching potential issues early and addressing them before they became bigger problems.

Date of experience: June 19, 2025
Sergey V. mSpy Rep
8 months ago

Dear Taylor,
Thank you for the 5-star rating and for sharing your experience!
We’re glad the mSpy's feature helps you stay informed.
We’re committed to continually refining our features to provide you with the best possible experience.
If you need any assistance, we’re always here to help!
MSpy support

Australia
1 review
0 helpful votes
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Secret install
June 29, 2025

I installed it on my child's phone secretly because I was worried.

Date of experience: June 20, 2025
Sergey V. mSpy Rep
8 months ago

Dear Victoria,
Thank you for the 5-star rating and for sharing your experience!
We’re glad the software provided the tools you needed to stay informed and ease your concerns.
We’re committed to continually refining our features to provide you with the best possible experience.
If you need any assistance, we’re always here to help!
MSpy support

France
1 review
0 helpful votes
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Prompt subscription help
June 28, 2025

When I had a problem with my subscription, Kit from the support team responded right away and handled it professionally. It was a relief to know that help was just a message away.

Date of experience: June 18, 2025
Sergey V. mSpy Rep
8 months ago

Dear Verney,
Thank you for the 5-star rating and for sharing your experience!
We’re glad to hear our support team was quick and professional in resolving your issue.
Our team continually strives to improve and deliver the best solutions.
If you need any assistance, we’re always here to help!
MSpy support

Spain
1 review
0 helpful votes
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Device linking help
June 28, 2025

Page Lank's step-by-step instructions for linking my new device made the whole process straightforward and stress-free.

Date of experience: June 18, 2025
Sergey V. mSpy Rep
8 months ago

Dear Fuencista,
Thank you for the 5-star rating and for sharing your experience!
We’re happy to hear that the support team’s instructions made the setup smooth and simple.
Our team continually strives to improve and deliver the best solutions.
If you need any assistance, we’re always here to help!
MSpy support

South Carolina
1 review
0 helpful votes
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Parent's peace of mind
June 27, 2025

One of the best things about mSpy is the sense of security it gives me as a parent. I feel more in control and reassured, knowing that I can see what's happening and respond appropriately if needed.

Date of experience: June 7, 2025
Sergey V. mSpy Rep
8 months ago

Dear Janice,
Thank you for the 5-star rating and for sharing your experience!
We’re glad mSpy helps you stay informed and in control.
Our team continually strives to improve and deliver the best solutions.
If you need any assistance, we’re always here to help!
MSpy support

Spain
1 review
0 helpful votes
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Easy setup
June 27, 2025

Thanks to their clear YouTube tutorials, setting up mSpy was quick and straightforward. I was able to start using all the features without any confusion.

Date of experience: June 6, 2025
Sergey V. mSpy Rep
8 months ago

Dear Diogo,
Thank you for the 5-star rating and for sharing your experience!
We’re glad to know the software was easy to set up.
Our team continually strives to improve and deliver the best solutions.
If you need any assistance, we’re always here to help!
MSpy support

Australia
1 review
0 helpful votes
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User-friendly interface
June 26, 2025

The app's interface is very intuitive, and even my parents could figure it out without any trouble. It's nice to have something that's easy for everyone to use.

Date of experience: June 5, 2025
Sergey V. mSpy Rep
8 months ago

Dear Liam,
Thank you for the 5-star rating and for sharing your experience!
We’re glad to hear our software is user-friendly.
Our team continually strives to improve and deliver the best solutions.
If you need any assistance, we’re always here to help!
MSpy support

Portugal
1 review
0 helpful votes
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Effective customer support
June 26, 2025

The app works well and rarely has issues. If something does come up, the support team—especially Kit Nord—is quick and effective. Thanks for being results-oriented!

Date of experience: June 4, 2025
Sergey V. mSpy Rep
8 months ago

Dear Sarah,
Thank you for the 5-star rating and for sharing your experience!
We’re glad to hear that the software runs smoothly and that our support team was able to assist you quickly.
Our team continually strives to improve and deliver the best solutions.
If you need any assistance, we’re always here to help!
MSpy support

New York
1 review
0 helpful votes
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Refund support
June 23, 2025

Although I had a few issues getting a refund, the Instagram support manager worked diligently with me to resolve it. They showed real patience and perseverance, which I truly appreciated during a stressful time.

Date of experience: June 3, 2025
Sergey V. mSpy Rep
8 months ago

Dear David,
Thank you for the 5-star rating and for sharing your experience!
We’re glad to hear that the support team was patient and dedicated in helping you resolve the refund issue.
Our team continually strives to improve and deliver the best solutions.
If you need any assistance, we’re always here to help!
MSpy support

Italy
1 review
0 helpful votes
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Reliable dashboard
June 23, 2025

I've been using mSpy for a while now, and I trust it to keep my kids safe online. Once everything was connected, I didn't have to constantly adjust settings. All the information I need is conveniently displayed on the dashboard, making it easy to keep an eye on things.

Date of experience: June 2, 2025
Sergey V. mSpy Rep
8 months ago

Dear Nunzia,
Thank you for the 5-star rating and for sharing your experience!
We’re happy to hear that mSpy provides you with reliable protection and a user-friendly dashboard to monitor.
Our team continually strives to improve and deliver the best solutions.
If you need any assistance, we’re always here to help!
MSpy support

Portugal
1 review
0 helpful votes
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Bullying detected
June 22, 2025

The app helped me identify that my child was experiencing bullying at school, which allowed me to address the issue before it escalated.

Date of experience: June 12, 2025
Sergey V. mSpy Rep
8 months ago

Dear Tiago,
Thank you for the 5-star rating and for sharing your experience!
We’re glad to hear our software helped you identify bullying early.
Our team continually strives to improve and deliver the best solutions.
If you need any assistance, we’re always here to help!
MSpy support

Indiana
1 review
0 helpful votes
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Location alerts
June 22, 2025

Setting up location alerts has been incredibly helpful. I now get notifications whenever my child enters or leaves certain areas, which helps me ensure they're where they're supposed to be.

Date of experience: June 12, 2025
Sergey V. mSpy Rep
8 months ago

Dear Barbara,
Thank you for the 5-star rating and for sharing your experience!
We’re glad to hear that setting up location alerts has been so helpful for you.
Our team continually strives to improve and deliver the best solutions.
If you need any assistance, we’re always here to help!
MSpy support

Italy
1 review
0 helpful votes
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Remote activity check
June 21, 2025

What I really appreciate is being able to view all of my child's phone activity from anywhere. Whether I'm at work, running errands, or at home, I can check in without being intrusive or having to ask constant questions.

Date of experience: June 3, 2025
Sergey V. mSpy Rep
8 months ago

Dear Cornelia,
Thank you for the 5-star rating and for sharing your experience!
We’re glad to hear that our software helps you remotely monitor the target device.
Our team continually strives to improve and deliver the best solutions.
If you need any assistance, we’re always here to help!
MSpy support

Spain
1 review
0 helpful votes
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Real-time monitoring
June 21, 2025

My daughter is glued to her phone, but now I can see what she's doing in real time. I'm relieved to know she's not accessing harmful content while I'm at work.

Date of experience: June 4, 2025
Sergey V. mSpy Rep
8 months ago

Dear Lotario,
Thank you for the 5-star rating and for sharing your experience!
We’re glad to know our software helps you stay informed and brings peace of mind while you're away.
Our team continually strives to improve and deliver the best solutions.
If you need any assistance, we’re always here to help!
MSpy support

Iowa
1 review
0 helpful votes
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Live screen streaming
June 20, 2025

With the Live Screen Streaming feature, I no longer have to rely on my kids to tell me what they're doing on their phones. I can quickly check their screens and be sure they're safe from any harmful content or negative influences.

Date of experience: June 10, 2025
Sergey V. mSpy Rep
8 months ago

Dear Magdalena,
Thank you for the 5-star rating and for sharing your experience!
We’re glad the Live Screen Streaming feature helps you stay informed and gives you peace of mind.
Our team continually strives to improve and deliver the best solutions.
If you need any assistance, we’re always here to help!
MSpy support