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mSpyReviews 2,280

3.4

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From the business

mSpy has provided professional monitoring and tracking software to customers in more than 180 countries. Tracking solutions are delivered to consumers, businesses, corporations, educational, governmental, and non-profit organizations. Our software is extensively tested and updated regularly to ensure a stable operating environment for our customers. mSpy is the most powerful cell phone spy and tracking software that lets you monitor any iPhone/iPad or Android phone and tablets.


mspy.com
Tallinn, Campeche, Estonia
+1793
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mSpy Reviews Summary

mSpy has a rating of 3.4 stars from 2,280 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with mSpy most frequently mention social media, text messages and support team. mSpy ranks 5th among Mobile Applications sites.

This company responds to reviews on average within 12 days

We monitor reviews for authenticity

Australia
1 review
0 helpful votes
Follow Hannah S.
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Call Recording Effectiveness
May 31, 2025

Being able to see apps like Telegram, Viber, and Facebook all in one place is a major time-saver. I don't need to open each app – everything is available at a glance. It's made monitoring much more efficient.

Date of experience: May 13, 2025
Sergey V. mSpy Rep
9 months ago

Dear Hannah,
Thank you for the 5-star rating and for sharing your experience!
We’re glad that mSpy helps you monitor social apps like Telegram, Viber, and Facebook all in one place, saving you time.
Our team does its best to provide the best solutions. If you need any assistance, we’re always here to help!
MSpy support

GB
1 review
0 helpful votes
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Live screenshot alerts
May 30, 2025

I've been using mSpy to keep tabs on my teenage son when he's out with friends. He wants his independence, and I want to make sure he's safe. The link-based location sharing is brilliant – I just send him a link, and I can see where he is without bothering him.

Date of experience: May 11, 2025
Sergey V. mSpy Rep
9 months ago

Dear Jayalle,
Thank you for the 5-star rating and for sharing your experience!
We’re glad that mSpy’s features help you ensure safety.
Our team does its best to provide the best solutions. If you need any assistance, we’re always here to help!
MSpy support

GB
1 review
0 helpful votes
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Access to call logs
May 30, 2025

This platform has worked really well for our family, especially with two kids. I feel so much better knowing I can block harmful apps and websites whenever needed.

Date of experience: May 20, 2025
Sergey V. mSpy Rep
9 months ago

Dear Kayla,
Thank you for the 5-star rating and for sharing your experience!
We’re glad to hear that the software helps you feel safer by allowing you to block harmful apps and websites.
Our team does its best to provide the best solutions. If you need any assistance, we’re always here to help!
MSpy support

Maryland
1 review
0 helpful votes
Follow Private B.
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Within mins of purchasing the software, I realized it's not as straight forward and easy as they made it out to be. I instantly asked for a refund and the refused. DO NOT use this product.

Date of experience: May 17, 2025
Sergey V. mSpy Rep
9 months ago

Thanks for contacting our Support Team!

Please accept our apologies due to the inconvenience caused by this problem.

We recommend you to contact our Billing Department directly via email at [email protected], where they can assist you further with your request.

Let us know if there’s anything else we can do to help!

GB
1 review
0 helpful votes
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Photo gallery access
May 29, 2025

Having access to phone call logs gives me peace of mind. I can check who was contacted, when, and for how long. In today's world, with so many scams, this feature is vital.

Date of experience: May 19, 2025
Sergey V. mSpy Rep
9 months ago

Dear Sean,
Thank you for the 5-star rating and for sharing your experience! We’re glad to know that mSpy helps you stay informed and feel secure
Our team does its best to provide the best solutions.
If you need any assistance, we’re always here to help!
MSpy support

Italy
2 reviews
0 helpful votes
Follow Valerio E.
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The software never worked at all. On top of that, they attempted to charge my card for extra services I never requested — thankfully, my card didn't have enough funds. Completely dishonest behavior. I reported the issue right away, but they refused to issue a refund despite the service being unusable from the start. Stay away from this company!

Date of experience: May 19, 2025
Sergey V. mSpy Rep
9 months ago

Dear Valerio,

I’m sorry to hear that you’ve had such a negative experience with our service. I want to assure you that your concerns are taken seriously. Our intention is never to mislead or cause distress to our customers.

If you believe that our software did not work as advertised or you encountered issues, we’d like the opportunity to review your case. We strive to ensure our customers are satisfied and that any issues are resolved promptly. Please reach out to our support team at [email protected] with your details so we can address your concerns directly.

Your feedback is important to us, and we appreciate the chance to make things right.

Michigan
1 review
0 helpful votes
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Works seamlessly with Android
May 29, 2025

Monitoring email activity has been a real eye-opener. I became more aware of online threats after spotting a suspicious message in my child's inbox. Thanks to mSpy, I checked it first, explained it was a scam, and prevented any issues.

Date of experience: May 19, 2025
Sergey V. mSpy Rep
9 months ago

Dear Chandra,
Thank you for the 5-star rating and for sharing your experience! We’re glad to know that mSpy helped you stay informed and prevent potential issues.
Our team does its best to provide the best solutions.
If you need any assistance, we’re always here to help!
MSpy support

GB
1 review
0 helpful votes
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Reliable communication
May 28, 2025

We caught a bullying situation just in time thanks to the Instagram monitoring. It gave us the opportunity to have a proper conversation and address it early.

Date of experience: May 18, 2025
Sergey V. mSpy Rep
9 months ago

Dear Jolene,
Thank you for the 5-star rating and for sharing your experience! We’re glad to know that mSpy helped you detect bullying in time and take the necessary action.
Our team does its best to provide the best solutions.
If you need any assistance, we’re always here to help!
MSpy support

GB
1 review
0 helpful votes
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Efficient reports
May 28, 2025

I've trusted mSpy for two years now. The control panel keeps me up to date, and I've set up keyword alerts for added peace of mind. While I occasionally use the app, the website offers more features and a better overview.

Date of experience: May 18, 2025
Sergey V. mSpy Rep
9 months ago

Dear Harley,
Thank you for the 5-star rating and for sharing your experience! We’re happy to hear that mSpy continues to meet your expectations and helps you stay informed.
Our team does its best to provide the best solutions.
If you need any assistance, we’re always here to help!
MSpy support

Turkiye
1 review
0 helpful votes
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Call recording
May 27, 2025

With mSpy's real-time screenshot feature, I can see what my daughter is doing without interrupting her. I also get notifications the moment she becomes active, so I know when to check in. I hadn't realised how much I needed this tool until I started using it. She's online a lot, and while I trust her, this helps me ensure she's protected.

Date of experience: May 17, 2025
Sergey V. mSpy Rep
9 months ago

Dear Halil,
Thank you for the 5-star rating and for sharing your experience! We're glad to hear that mSpy's Live Screenshots feature helps you stay informed about the target device's activity and provides you with peace of mind.
Our team does its best to improve the software and provide the best monitoring solutions.
If you need any assistance, we’re always here to help!
MSpy support

Turkiye
1 review
0 helpful votes
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Email monitoring
May 27, 2025

If you're looking for a way to stay connected to your child while giving them space, mSpy is a fantastic choice. We started using it when our daughter moved abroad for university. It's been incredibly reassuring to know where she is, who she's interacting with, and whether she might need any guidance or support.

Date of experience: May 17, 2025
Sergey V. mSpy Rep
9 months ago

Dear Bayram,
Thank you for the 5-star rating and for sharing your experience! We're glad to hear that the mSpy software helps you stay informed and brings peace of mind, even when the target device is abroad.
Our team does its best to improve the software and provide the best monitoring solutions.
If you need any assistance, we’re always here to help!
MSpy support

Spain
1 review
0 helpful votes
Follow Veronique M.
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Monitoring Screen Time
May 27, 2025

The live screenshot feature also lets me sort captures by date, making it simple to review activity. And with notifications when my kids are online, I can act fast. It's been one of the most helpful tools I've used.

Date of experience: May 17, 2025
Sergey V. mSpy Rep
9 months ago

Dear Veronique,
Thank you for the 5-star rating and for sharing your experience! We're glad to hear that mSpy's Live Screenshots feature helps you stay informed about the target device's activity.
Our team does its best to improve the software and provide the best monitoring solutions.
If you need any assistance, we’re always here to help!
MSpy support

GB
1 review
1 helpful vote
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Real-time monitoring
May 26, 2025

I'm incredibly thankful for mSpy. It let me take action before the situation escalated. I was able to talk to my daughter, block the offender, and keep her safe. I honestly believe this tool helped us avoid something far worse. It's a must-have for any parent who wants to stay alert and protective.

Date of experience: May 16, 2025
Sergey V. mSpy Rep
9 months ago

Dear Jacob,
Thank you for the 5-star rating and for sharing your experience! We're glad to hear that mSpy's real-time monitoring feature helped you track activity on the target device and respond in time.
Our team continually strives to improve the software and deliver the best monitoring solutions.
If you need any assistance, we’re always here to help!
MSpy support

GB
1 review
0 helpful votes
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Taking Action
May 25, 2025

Thanks to mSpy, I found out my daughter was being harassed online. At first, the messages seemed harmless, but they became more intense and disturbing over time. She didn't grasp how serious it was, and I had no clue either until I saw the chats.

Date of experience: May 11, 2025
Sergey V. mSpy Rep
9 months ago

Dear Natasha,
Thank you for the 5-star rating and for sharing your experience! We’re glad to hear that mSpy has helped you monitor your child’s phone activity.
If you need any help we are always here to help!
MSpy Support

Italy
1 review
1 helpful vote
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Uncovering Online Harassment
May 25, 2025

That's when we decided to use mSpy to check her phone. It didn't take long to uncover the issue. Through her Instagram messages, we found out she was being bullied. She hadn't told us anything, but thanks to this app, we stepped in before it got worse. We approached her with compassion and support, and mSpy truly helped us turn things around. Highly recommended.

Date of experience: May 12, 2025
Sergey V. mSpy Rep
9 months ago

Dear Flora,
Thank you for the 5-star rating and for sharing your experience! We’re glad to hear that mSpy helped you detect your child's online bullying and that our software made it possible to step in and change the situation in time.
If you need any help we are always here to help!
MSpy Support

Spain
1 review
0 helpful votes
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Identifying Hidden Issues
May 25, 2025

As parents, we noticed our daughter had become unusually withdrawn. She often locked herself in her room and stopped engaging in conversations. When we gently asked if something was wrong, she said everything was fine – but we had a gut feeling it wasn't.

Date of experience: May 11, 2025
Sergey V. mSpy Rep
9 months ago

Dear Ovidia,
Thank you for the 5-star rating and for sharing your experience! We’re glad to hear that mSpy helped you uncover a hidden issue your daughter was facing.
If you need any help we are always here to help!
MSpy Support

France
1 review
0 helpful votes
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Live Screenshot Feature
May 24, 2025

The new live screenshot function is especially useful. I get alerts when my son is online and can capture his activity instantly. All I have to do is tap a button, and the screenshots start coming through. It's such a powerful feature.

Date of experience: May 8, 2025
Sergey V. mSpy Rep
9 months ago

Dear Pauline,
Thank you for the 5-star rating and for sharing your experience! We're glad to hear that the mSpy Live Screenshot feature has been helpful for you and has made it easier to monitor your child's device activity.
If you need any help we are always here to help!
MSpy Support

Italy
1 review
0 helpful votes
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Website Tracking
May 24, 2025

Being a parent today is challenging, especially when kids know how to delete their browsing history. With mSpy, I can track all the websites they visit, even if the history is cleared. It's helped me feel much more aware and in control.

Date of experience: May 3, 2025
Sergey V. mSpy Rep
9 months ago

Dear Azelio,
Thank you for the 5-star rating and for sharing your experience! We're glad to hear that mSpy has allowed you to monitor all the websites your child visits and that it helped you feel more informed and in control.
If you need any help we are always here to help!
MSpy Support

France
1 review
0 helpful votes
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Annual Plan Value
May 24, 2025

I went for the annual plan and honestly haven't looked back. It includes every function I need, and I even tested out new features like live screenshots and recording calls. Everything has worked reliably and even better than I imagined.

Date of experience: May 8, 2025
Sergey V. mSpy Rep
9 months ago

Dear Emilie,
Thank you for the 5-star rating and for sharing your experience! We're glad to hear that with mSpy's annual plan, you were able to save money and monitor features like live screenshots and call recording. Our team does its best to improve the software and provide the best monitoring solutions.
If you need any help we are always here to help!
MSpy Support

Italy
1 review
0 helpful votes
Follow Rodolfo L.
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Peace of Mind
May 24, 2025

Since I started using mSpy, I've had far more peace of mind. The mobile version of the website is a real bonus because I tend to check updates from my phone. It's incredibly handy and lets me stay informed wherever I am.

Date of experience: May 5, 2025
Sergey V. mSpy Rep
9 months ago

Dear Rodolfo,
Thank you for the 5-star rating and for sharing your experience! We're glad to hear that mSpy has given you greater peace of mind about your child, and that our software is as convenient as possible for staying informed, no matter where you are.
If you need any help we are always here to help!
MSpy Support