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mSpyReviews 2,280

3.4

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From the business

mSpy has provided professional monitoring and tracking software to customers in more than 180 countries. Tracking solutions are delivered to consumers, businesses, corporations, educational, governmental, and non-profit organizations. Our software is extensively tested and updated regularly to ensure a stable operating environment for our customers. mSpy is the most powerful cell phone spy and tracking software that lets you monitor any iPhone/iPad or Android phone and tablets.


mspy.com
Tallinn, Campeche, Estonia
+1793
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mSpy Reviews Summary

mSpy has a rating of 3.4 stars from 2,280 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with mSpy most frequently mention social media, text messages and support team. mSpy ranks 5th among Mobile Applications sites.

This company responds to reviews on average within 12 days

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Canada
1 review
0 helpful votes
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User-friendly experience
January 24, 2025

The app's intuitive interface makes it easy to monitor my children's online activities with just a few clicks, keeping me informed and engaged in their digital lives.

Date of experience: January 13, 2025
Canada
1 review
0 helpful votes
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Balancing supervision and trust
January 23, 2025

This incredible tool allows parents to monitor their children's activities while respecting their privacy. It fosters a healthy balance between oversight and trust in our relationships with kids.

Date of experience: January 13, 2025
GB
1 review
0 helpful votes
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Empowering parental control
January 23, 2025

This service has been a game-changer for parents, enabling me to oversee my children's online activities and respond swiftly to any potential dangers. I can ensure their safety while allowing them to explore the digital landscape.

Date of experience: January 13, 2025
Sergey V. mSpy Rep
over a year old

Dear Mary,
It’s awesome to hear that the service is helping you stay ahead of potential dangers and keep your kids safe online. We’re always here to support you in making their digital experience safer!

Spain
1 review
0 helpful votes
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Managing screen time effectively
January 20, 2025

This app has opened my eyes to my children's online habits and helps me manage and limit their screen time, encouraging a well-rounded lifestyle beyond digital activities.

Date of experience: January 10, 2025
Sergey V. mSpy Rep
over a year old

Dear Affiano,
We’re glad the app is helping you stay on top of your kids’ online habits and promoting a healthy balance in their lives. We’re here to support you!

Spain
1 review
0 helpful votes
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Reliable and simple
January 20, 2025

This user-friendly app operates seamlessly, requiring minimal maintenance, which allows me to devote more time to my children.

Date of experience: January 10, 2025
Spain
1 review
0 helpful votes
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Bridging distance and care
January 19, 2025

With this service, I feel reassured that my children are always under my watch, even when they're not physically close to me.

Date of experience: January 9, 2025
GB
1 review
0 helpful votes
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Absolutely Brilliant!
January 15, 2025

After looking online we decided to use MSPY. I am so glad we did. Easy to install and provides such piece of mind. 100% recommended. David Cooper from support was excellent.

mSpy attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: January 4, 2025
Sergey V. mSpy Rep
over a year old

Dear Customer,

Thank you for your positive feedback! We’re delighted to hear that you found mSpy easy to install and that it provides you with peace of mind. We also appreciate your kind words about our support team.

However, we noticed that you rated us with 1 star. If this was unintentional, we would greatly appreciate it if you could update your rating to reflect your experience. If there’s anything we can improve to make your experience even better, please let us know—we’re always happy to help!

GB
1 review
0 helpful votes
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The value of parental supervision
January 5, 2025

With this service, I feel a sense of closeness to my children, even when they are out on their own. I even discovered how my son made friends with some of his classmates, all thanks to mSpy. This insight has allowed me to encourage positive friendships and foster a supportive environment at home.

Date of experience: December 26, 2024
NL
1 review
0 helpful votes
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Addressing unhealthy behaviors early
January 5, 2025

Recently, I noticed my son has started to refuse to share who he is chatting with on his phone, which indicates to me that he might be hiding something. This behavior prompted me to utilize mSpy's features to monitor his communications more closely. I appreciate being able to impose restrictions on specific applications, which is incredibly valuable for monitoring their usage and ensuring they're engaging with age-appropriate content.

Date of experience: December 26, 2024
California
1 review
1 helpful vote
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Deceptive salesman
January 4, 2025

I chatted with their salesman who told me that if I upgraded to the ultimate kit ($500USD) I would be able to get the keylogging feature without having to jailbreak my child's phone. I asked him several times about this because I didn't want to jailbreak the phone, and he assured me several times that if I upgraded to the ultimate kit there would be no jailbreaking involved to get the keylogging feature. After I purchased it and saw that the keylogging feature did not work, I let their management and billing departments know about the deceptive salesman, since they could see the chat logs, but they just kept saying that I should have known I wouldn't be able to have keylogging without the jailbreaking of the phone, even when they saw the chat logs showing their salesman lied to me repeatedly. They kept saying I should have known the salesman was wrong. *****the response below this review said they resolved this problem for me. They gave me back 25% of what I paid. This is not resolved, they still cheated me out of $400USD. Ugh…..

Date of experience: December 11, 24
Sergey V. mSpy Rep
over a year old

Dear Customer,

Please accept our apologies due to the inconvenience caused by this problem. Our Billing Department has already provided you with alternatives, please check your email.

Please let us know which one is suitable for you, and we will gladly help you set it up.

If you come across any other difficulties, let us know, we will gladly help!

New Jersey
2 reviews
0 helpful votes
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Daily insights into children's lives
January 3, 2025

I used to be anxious about my children's safety when they played outside. The world can be unpredictable, and as a parent, it's natural to worry. However, with the capabilities of mSpy, I can now feel at ease when they go for a stroll. The real-time location tracking feature is a game-changer; I can quickly check where they are and ensure they're safe, which alleviates a lot of my worries.

Date of experience: December 24, 2024
GB
1 review
0 helpful votes
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Promoting healthy habits outdoors
January 3, 2025

MSpy enables me to track not only the phone but also the tablet, allowing me to oversee all their devices. I have always been concerned about the risks of cyberbullying, and now, thanks to mSpy, I can take preventive measures. The app has been instrumental in helping me teach my children the importance of being cautious with their personal information online, ensuring they understand the potential dangers of oversharing.

Date of experience: December 23, 2024
Canada
1 review
0 helpful votes
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Monitoring for cyberbullying prevention
December 30, 2024

I can easily access my children's text messages, allowing me to understand who they are communicating with and what kinds of conversations they are having. This transparency has opened up lines of communication between us; they know I'm looking out for their safety and well-being. I was astonished at how quickly I could locate my children's whereabouts, which is truly comforting! The peace of mind that comes with knowing their location is invaluable.

Date of experience: December 20, 2024
Spain
1 review
0 helpful votes
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Transforming conversations with kids
December 29, 2024

The daily updates I receive on my children's activities help me stay connected and informed about their lives. I thought I had a good grasp of what my children were doing online, but mSpy has revealed many critical issues I was unaware of. For instance, I learned about some negative influences in their online circles that I needed to address immediately. Interacting with the experts at the service has been incredibly supportive for me, as they are always available to assist with any questions or concerns I have.

Date of experience: December 19, 2024
Canada
1 review
0 helpful votes
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Embracing co-parenting with technology
December 29, 2024

I previously thought that teenagers were adept at protecting themselves online, but now I realize that they need supervision. MSpy has become an essential tool in my parenting journey, and I am truly thankful for this resource! All my friends have started using mSpy; it's truly a game-changer in the realm of parenting. We often share tips and experiences, making the process of keeping our kids safe a communal effort.

Date of experience: December 19, 2024
Tennessee
1 review
2 helpful votes
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Don't do it!
December 29, 2024

I was looking into getting MSpy or bark to monitor my kids phones. I had a chat with someone from MSpy because bark you have to have a computer to monitor everything. So I made sure I didn't have to have a computer that I could do everything from my phone. The guy I spoke with told me I could use all the features from my phone. I ended up going with them and paid over $350. Come to find out you can't do everything from your phone. All you can do is track them and see just the phone numbers they call and text. You cannot actually see the text. Which I was told you could. Now they are refusing to give my money back so I'm out $350+. My Verizon family does all of that for $4.99 a month. They are ripping people off. And you can't do most of the things even with a computer for an iPhone only an android. Save your money! It's not worth it. And they will NOT give your money back if you are unhappy with the service!

mSpy attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: December 1, 2024
Sergey V. mSpy Rep
over a year old

We are truly sorry to hear about your experience and appreciate the opportunity to address your concerns.

For iPhone monitoring, certain features such as text message content, social media activity, and photos may require a local Wi-Fi connection or a computer for setup due to iOS restrictions. We aim to provide accurate and transparent information during the purchasing process, and we sincerely apologize if there was any misunderstanding during your initial consultation.

Our Billing Department has already provided you with alternatives, please check your email. Please let us know which one is suitable for you, and we will gladly help you set it up.

We encourage you to contact us directly through our support team to address your concerns further and ensure that we find a solution that works for you and your family.

Spain
1 review
0 helpful votes
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Preventing negative influences
December 28, 2024

With mSpy, I was able to identify that my daughter was interacting with someone who wasn't a good influence on her, just in time. I was grateful for the opportunity to intervene and have an honest conversation about her online friendships. Our family is now more harmonious because we all know we can keep track of each other's activities, fostering trust and open dialogue.

Date of experience: December 18, 2024
Georgia
1 review
0 helpful votes
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Managing screen time effectively
December 27, 2024

As a parent, I've always been deeply invested in the well-being and safety of my children, particularly in this digital age where technology plays such a significant role in their lives. I can now effectively manage the amount of time my kids spend online, which is crucial for fostering healthy habits. It has become increasingly important to strike a balance between screen time and other activities, and with mSpy, I feel empowered to do just that.

Date of experience: December 17, 2024
Spain
1 review
0 helpful votes
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Navigating modern parenting challenges
December 27, 2024

My husband and I use mSpy to maintain a unified approach regarding our children's activities; it's a fantastic resource for parents! We share insights and observations based on the data we gather from the app, which helps us make informed decisions together. I was taken aback by how much time my son was dedicating to watching videos online; now I can keep an eye on it and encourage him to balance his interests with other hobbies.

Date of experience: December 17, 2024
NL
1 review
0 helpful votes
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Peace of mind for parents
December 27, 2024

Overall, the app has helped me teach my children the importance of being cautious with their personal information online, and I can now confidently send my children out for a walk, knowing I can always track their location. I'm amazed at how mSpy has transformed our family dynamics, enabling us to discuss important topics more openly. The children no longer feel anxious when I ask about their online activities; they understand that I'm simply looking out for their safety.

Date of experience: December 17, 2024