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mSpy has provided professional monitoring and tracking software to customers in more than 180 countries. Tracking solutions are delivered to consumers, businesses, corporations, educational, governmental, and non-profit organizations. Our software is extensively tested and updated regularly to ensure a stable operating environment for our customers. mSpy is the most powerful cell phone spy and tracking software that lets you monitor any iPhone/iPad or Android phone and tablets.
mSpy has a rating of 3.4 stars from 2,280 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with mSpy most frequently mention social media, text messages and support team. mSpy ranks 5th among Mobile Applications sites.
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The call and message tracking feature has been invaluable in understanding my children's communication patterns, allowing me to guide them towards safe choices.
This service promotes responsible online behavior, helping children develop healthy digital habits that will serve them well in the future.
Dear Joanne,
We’re so glad the service is helping you guide your kids toward healthier online habits. We’re here to support you every step of the way!
Knowing that I can always check on my children's well-being, even from afar, brings immense comfort. This service provides reassurance as I navigate today's digital challenges.
This tool helps ensure that children stay out of trouble while allowing for a close parent-child relationship based on trust and safety.
The customer support team is responsive and helpful, making the overall experience smooth and stress-free.
I had it for a few days and it is not fully functional and overpriced. The company refuses to provide a refund.
*The system never requested a passkey when changing passwords. It encrypts the info and it becomes unreadable.
*Also, the system still says that I didn't grant full permission
I dialed ******* and it showed all permissions were granted.
*I didn't see all my text messages and calls, even before the password change.
Dear Customer,
We understand your frustration and appreciate you taking the time to share your experience. To clarify, mSpy uses encryption to protect your data, which is why old logs may appear encrypted if the password is changed without the original key file. This security feature ensures that your private data remains inaccessible to anyone else.
Additionally, some system factors, such as software updates, antivirus settings, or battery optimization, may disable certain permissions automatically. Even if you initially granted full access, these factors can interfere with the app’s functionality. We recommend double-checking the permission settings on the target device to restore full monitoring capabilities.
That being said, we’d like to assure you that your purchase has already been fully refunded. If you need further assistance, feel free to reach out—we are always happy to help.
I got a lot of help
From Krisztian Hill.
A great team and they always help, that's what happened now. And Christian Hill was fully helpful and understanding.
Thanks.
Dear Customer,
Thank you for your positive feedback! We’re delighted to hear that you found mSpy easy to install and that it provides you with peace of mind. We also appreciate your kind words about our support team.
However, we noticed that you rated us with 1 star. If this was unintentional, we would greatly appreciate it if you could update your rating to reflect your experience. If there’s anything we can improve to make your experience even better, please let us know—we’re always happy to help!
The hidden mode feature is vital, allowing me to supervise without violating trust, which is essential for maintaining a healthy relationship with my children.
Dear Livia,
We’re happy to hear that the feature is helping you keep your kids safe while also maintaining that calm and healthy relationship. Your peace of mind is our priority!
I appreciate the ability to monitor my children's activities discreetly, providing me with a clear understanding of their habits for timely interventions.
Dear Jessica,
Glad to hear the service is helping you stay on top of your kids’ habits and take action when needed. We’re here to support you!
Managing my children's safety has become easier, allowing me to oversee their online presence without feeling overwhelmed.
Without this service, I would feel anxious about my children's online activities. Now, I confidently engage in the digital world alongside them.
Setting screen time limits has been crucial for my children's development, encouraging them to participate in physical activities and real-world interactions.
I've shared this service with friends, and the positive feedback reinforces my satisfaction with this essential safety tool for children.
With this service, I know my children are always under supervision, providing reassurance in an ever-evolving digital landscape.
This service is more than a tracking app; it empowers parents to engage actively in their children's digital lives while promoting their independence.
Dear Jordan,
We’re so glad the service is helping you stay connected to your kids’ interests while supporting their independence. It’s all about finding that balance, and we’re here to help you
My son appreciates this service as it shows my concern for his safety, enhancing our trust and reinforcing that I aim to protect him, not invade his privacy.
Dear Eve,
It’s great to hear that the service is helping build trust with your son while keeping him safe.
We’re glad we can support you in creating that balance between protection and privacy.
This tool keeps me informed about online threats, allowing me to address them in advance, ensuring my children can navigate the internet safely.
This indispensable tool helps parents effectively monitor their children's online safety and whereabouts, enabling informed decision-making without intrusiveness.
This is undoubtedly the best resource for parents seeking to shield their children from cyber threats, empowering us to navigate today's digital complexities with assurance.
Dear Lydia,
We’re so glad the service is helping you protect your kids from online threats. It’s so important to guide them through the digital world, and we’re here to support you every step of the way in keeping them safe.
This service empowers me to prevent my children from falling into dangerous situations, offering proactive measures for safer online experiences.
Answer: Dear Julie, At the moment you can monitor Snapchat only on Android phones due to absence of jailbreak for the latest iOS versions.
Answer: Dear Vivian, You can install mSpy on Android phone without rooting. All you need is phone that you want to monitored in your hands and mSpy subscription. It will take around 5 minutes to install mSpy.
Answer: Hello Roops, Thank you for your question. It depends what target device you are using, with Androids and jailbroken iOS devices you can see all deleted messages after mSpy installation and with iOS without jailbreak deleted messages are not available. In case you have any more questions please contact us! Regards, MSpy team
Answer: Dear Zac, Thank you for your question! Please be informed that currently mSpy application is capable to fetch only messages and received media files from Instant Messengers such as Viber (messages, media files and call logs), Whatsapp, Facebook Messenger, Skype (messages and call logs). You may monitor Snapchat application as well - mSpy will fetch photos which are sent/received.
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Dear Gaston,
Glad to hear the tracking feature is helping you guide your kids toward safe choices. We’re here to support you!