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mSpyReviews 2,280

3.4

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From the business

mSpy has provided professional monitoring and tracking software to customers in more than 180 countries. Tracking solutions are delivered to consumers, businesses, corporations, educational, governmental, and non-profit organizations. Our software is extensively tested and updated regularly to ensure a stable operating environment for our customers. mSpy is the most powerful cell phone spy and tracking software that lets you monitor any iPhone/iPad or Android phone and tablets.


mspy.com
Tallinn, Campeche, Estonia
+1793
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mSpy Reviews Summary

mSpy has a rating of 3.4 stars from 2,280 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with mSpy most frequently mention social media, text messages and support team. mSpy ranks 5th among Mobile Applications sites.

This company responds to reviews on average within 12 days

We monitor reviews for authenticity

Spain
1 review
0 helpful votes
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Understanding communication
February 21, 2025

The call and message tracking feature has been invaluable in understanding my children's communication patterns, allowing me to guide them towards safe choices.

Date of experience: February 10, 2025
Sergey V. mSpy Rep
over a year old

Dear Gaston,
Glad to hear the tracking feature is helping you guide your kids toward safe choices. We’re here to support you!

Canada
1 review
0 helpful votes
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Fostering responsibility
February 19, 2025

This service promotes responsible online behavior, helping children develop healthy digital habits that will serve them well in the future.

Date of experience: February 9, 2025
Sergey V. mSpy Rep
over a year old

Dear Joanne,
We’re so glad the service is helping you guide your kids toward healthier online habits. We’re here to support you every step of the way!

GB
1 review
0 helpful votes
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Assurance in a digital world
February 17, 2025

Knowing that I can always check on my children's well-being, even from afar, brings immense comfort. This service provides reassurance as I navigate today's digital challenges.

Date of experience: February 7, 2025
GB
1 review
0 helpful votes
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Maintaining close relationships
February 17, 2025

This tool helps ensure that children stay out of trouble while allowing for a close parent-child relationship based on trust and safety.

Date of experience: February 7, 2025
GB
1 review
0 helpful votes
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Exceptional customer support
February 16, 2025

The customer support team is responsive and helpful, making the overall experience smooth and stress-free.

Date of experience: February 5, 2025
California
1 review
2 helpful votes
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DO NOT BUY MSPY
February 15, 2025

I had it for a few days and it is not fully functional and overpriced. The company refuses to provide a refund.

*The system never requested a passkey when changing passwords. It encrypts the info and it becomes unreadable.

*Also, the system still says that I didn't grant full permission
I dialed ******* and it showed all permissions were granted.

*I didn't see all my text messages and calls, even before the password change.

mSpy attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: February 5, 2025
Sergey V. mSpy Rep
over a year old

Dear Customer,

We understand your frustration and appreciate you taking the time to share your experience. To clarify, mSpy uses encryption to protect your data, which is why old logs may appear encrypted if the password is changed without the original key file. This security feature ensures that your private data remains inaccessible to anyone else.

Additionally, some system factors, such as software updates, antivirus settings, or battery optimization, may disable certain permissions automatically. Even if you initially granted full access, these factors can interfere with the app’s functionality. We recommend double-checking the permission settings on the target device to restore full monitoring capabilities.

That being said, we’d like to assure you that your purchase has already been fully refunded. If you need further assistance, feel free to reach out—we are always happy to help.

Hungary
1 review
0 helpful votes
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I got a lot of help
From Krisztian Hill.
A great team and they always help, that's what happened now. And Christian Hill was fully helpful and understanding.
Thanks.

Date of experience: February 2, 2025
Sergey V. mSpy Rep
over a year old

Dear Customer,

Thank you for your positive feedback! We’re delighted to hear that you found mSpy easy to install and that it provides you with peace of mind. We also appreciate your kind words about our support team.

However, we noticed that you rated us with 1 star. If this was unintentional, we would greatly appreciate it if you could update your rating to reflect your experience. If there’s anything we can improve to make your experience even better, please let us know—we’re always happy to help!

Spain
1 review
1 helpful vote
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Trust and transparency
February 12, 2025

The hidden mode feature is vital, allowing me to supervise without violating trust, which is essential for maintaining a healthy relationship with my children.

Date of experience: February 2, 2025
Sergey V. mSpy Rep
over a year old

Dear Livia,
We’re happy to hear that the feature is helping you keep your kids safe while also maintaining that calm and healthy relationship. Your peace of mind is our priority!

GB
1 review
0 helpful votes
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Insightful monitoring
February 10, 2025

I appreciate the ability to monitor my children's activities discreetly, providing me with a clear understanding of their habits for timely interventions.

Date of experience: January 31, 2025
Sergey V. mSpy Rep
over a year old

Dear Jessica,
Glad to hear the service is helping you stay on top of your kids’ habits and take action when needed. We’re here to support you!

Spain
1 review
0 helpful votes
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Simplified parental control
February 9, 2025

Managing my children's safety has become easier, allowing me to oversee their online presence without feeling overwhelmed.

Date of experience: January 30, 2025
Canada
1 review
0 helpful votes
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Embracing the digital world
February 9, 2025

Without this service, I would feel anxious about my children's online activities. Now, I confidently engage in the digital world alongside them.

Date of experience: January 30, 2025
Canada
1 review
0 helpful votes
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Encouraging healthy habits
January 30, 2025

Setting screen time limits has been crucial for my children's development, encouraging them to participate in physical activities and real-world interactions.

Date of experience: January 20, 2025
Canada
1 review
0 helpful votes
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Recommendations to friends
January 29, 2025

I've shared this service with friends, and the positive feedback reinforces my satisfaction with this essential safety tool for children.

Date of experience: January 19, 2025
GB
1 review
0 helpful votes
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Peace of mind for parents
January 29, 2025

With this service, I know my children are always under supervision, providing reassurance in an ever-evolving digital landscape.

Date of experience: January 19, 2025
Canada
1 review
0 helpful votes
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Empowering parental involvement
January 27, 2025

This service is more than a tracking app; it empowers parents to engage actively in their children's digital lives while promoting their independence.

Date of experience: January 17, 2025
Sergey V. mSpy Rep
over a year old

Dear Jordan,
We’re so glad the service is helping you stay connected to your kids’ interests while supporting their independence. It’s all about finding that balance, and we’re here to help you

Canada
1 review
0 helpful votes
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Strengthening trust
January 26, 2025

My son appreciates this service as it shows my concern for his safety, enhancing our trust and reinforcing that I aim to protect him, not invade his privacy.

Date of experience: January 16, 2025
Sergey V. mSpy Rep
over a year old

Dear Eve,
It’s great to hear that the service is helping build trust with your son while keeping him safe.
We’re glad we can support you in creating that balance between protection and privacy.

Spain
1 review
0 helpful votes
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Digital defender
January 26, 2025

This tool keeps me informed about online threats, allowing me to address them in advance, ensuring my children can navigate the internet safely.

Date of experience: January 16, 2025
GB
1 review
0 helpful votes
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Essential family tool
January 25, 2025

This indispensable tool helps parents effectively monitor their children's online safety and whereabouts, enabling informed decision-making without intrusiveness.

Date of experience: January 15, 2025
Canada
1 review
0 helpful votes
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Best parental tool
January 25, 2025

This is undoubtedly the best resource for parents seeking to shield their children from cyber threats, empowering us to navigate today's digital complexities with assurance.

Date of experience: January 15, 2025
Sergey V. mSpy Rep
over a year old

Dear Lydia,
We’re so glad the service is helping you protect your kids from online threats. It’s so important to guide them through the digital world, and we’re here to support you every step of the way in keeping them safe.

Spain
1 review
0 helpful votes
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Safeguarding against risks
January 24, 2025

This service empowers me to prevent my children from falling into dangerous situations, offering proactive measures for safer online experiences.

Date of experience: January 14, 2025